[Resolved]  Xolo — Regarding the bad performance of the product

Address: Kangra, Himachal Pradesh, 176057

I bought xolo black a couple of months back. i really liked the looks ans its features. unfortunately phone started troubling in first week itself. i thought its hanging because of not upgrading the applications but even after updating them problem remained same. on my recommendation two of my colleagues bought the same phone but they also faced the same problem.
In service centre they installed the software and assured that this problem will not occur again but it was my bad luck that i could not get rid of this problem. i had problem with lava phone earlier and it was replaced with in one week whereas xolo service seems so poor and no body is ready to take the responsibility. i request xolo people to take appropriate action and solve this matter otherwise no one will trust xolo in future.
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Aug 16, 2016
Complaint marked as Resolved 
Xolo customer support has been notified about the posted complaint.
Verified Support
Jul 16, 2016
Xolo Customer Care's response
Dear Navneet, Greetings of the Day! We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention. In response to your concern, we would request you to kindly revert with your contact number, Work order number and Device IMEI number so that we can communicate to you and assist you better in this regard. Regards, Satyaveer Yadav XOLO Care www.xolo.in
 
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