[Resolved] Xolo — Sim tray for xolo era hd

ashirimam

from Kanpur, Uttar Pradesh

Apr 27, 2017

Address: Lucknow, Uttar Pradesh, 226010

I have a complaint regarding my "xolo era hd sim tray". I visited the service centre itself but i was really disappointed with this kind of hospitality they provided me. My problem was neglected at every point. Neglegance of my complaints regarding my sim tray. Kindly help me out to prove that xolo is capable of standing in market and fulfilling the needs of customer. I shall be highly thankful to you.

I have tried more then 50 time to your customer care no. If this is your service then i have only one option left to go to consumer court

Thanks

Was this information helpful?

No (0)

Yes (0)

May 28, 2017

Complaint marked as Resolved

Xolo customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2017

Xolo Customer Care's response Dear Ashirimam,
Greetings for the Day!
We value the importance of your concern and we regret to hear the difficulties that you are experiencing with your mobile phone.
In response to your query, we would request you to kindly revert with your contact number, city and state name so that we can communicate to you and assist you better in this regard.
For further assistance feel free to call us on[protected], from 10:00 AM to 7:00 PM (Mon – Sun).
Regards,
Satyaveer Yadav
XOLO Care
www.XOLO.in

Related Xolo reviews

View all 1399 Xolo Reviews

Comments

math shashidhar

from Panaji, Goa

May 15, 2017

Iam using Xolo era 1x phone. I got android update notifications today . I went ahead to update, half way I got E: error in/storage/sdcard0/update zip (status 7) plz help me solve the issue .

Regard
Shashidhar

Xolo Customer Care's response, Jun 29, 2017

Verified Support

Dear Mr. Shashidhar,
Greetings for the Day!
We value the importance of your concern and we regret to hear the difficulties that you are experiencing with your mobile phone.
In response to your query, we would request you to kindly revert with your contact number, city and state name so that we can communicate to you and assist you better in this regard.
For further assistance feel free to call us on 1860-200-7500, from 10:00 AM to 7:00 PM (Mon – Sun).
Regards,
Satyaveer Yadav
XOLO Care
www.XOLO.in

Viswazit Luwang

from Guwahati, Assam

May 16, 2017

Dear sir/medam, i bought my xolo era 1x from snapdeal but in battery it's written as 2500 mAh but when test with many test app it's shown as 2050 mAh. i was worried about this now i want to return it or want to change it another phone, therefore kindly help me. thanks!

Xolo Customer Care's response, Jun 29, 2017

Verified Support

Dear Mr. Luwang,
Greetings for the Day!
We value the importance of your concern and we regret to hear the difficulties that you are experiencing with your mobile phone.
In response to your query, we would request you to kindly revert with your contact number, city and state name so that we can communicate to you and assist you better in this regard.
For further assistance feel free to call us on 1860-200-7500, from 10:00 AM to 7:00 PM (Mon – Sun).
Regards,
Satyaveer Yadav
XOLO Care
www.XOLO.in