[Resolved] Xolo — Touch not working properly

Sushil Bablu

from Korba, Chhattisgarh

Oct 18, 2016

Address: Dehradun, Uttarakhand, 492006

DEAR SIR, I have purchase XOLO BLACK mobile in shop .i used this mobile only one month touch not working properly then i did given to XOLO care at Raipur on 03/09/2016 my IMEI NO [protected] WORK ORDER NO[protected] and my complant no is 1732970 i am still waiting for mobile, they say TP not come from company., when TP comes to Raipur, Chhattisgarh.

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Nov 27, 2016

Complaint marked as Resolved

Xolo customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2016

Xolo Customer Care's response Dear Mr. Sahu,
Greetings for the Day!
Thank you for writing to us at XOLO Support
We regret the difficulties you are experiencing with your mobile phone and we thank you for bringing your concern to our attention.
As per our telephonic conversation, we would like to acknowledge you that our concern team is working on your complaint and we will keep you updated with the progress.
We value your relationship with XOLO and assure you of our best services always.
Regards,
Satyaveer Yadav
XOLO Care
[protected]@xolo.in
www.xolo.in

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Comments

tawdhesh

from Mumbai, Maharashtra

Oct 31, 2016

Whether this phone can be upgraded to 4 G phone.

Xolo Customer Care's response, Nov 3, 2016

Verified Support

Dear Tawdhesh,
Greetings for the Day!
Thank you for showing interest in our brand XOLO.
In response to your concern, we would request you to kindly revert with your contact number device model, city and state name so that we can communicate to you and assist you better in this regard.
Regards,
Satyaveer Yadav
XOLO Care
care@xolo.in
www.xolo.in