Xolo — unethical behaviour by service centre

Address: 273016

Website: www.xolo.in

My phone was getting off every time with sim in it. I visited lava service center. They told me it is problem of display & it'll cost rs.1048 of replacing the LCD display of my phone. I said ok. than after 3 days when i got my phone back there was problem with the touch( which was working fine before ) they told me it needs software update which will cost around rs.120. After that also my real issue was not resolved & they said there is problem with "IC" of the phone and it cannot be repaired. So, I was like then why did you even changed my LCD display? and i asked for my refund of 1200 rs but they refused and handed me my phone without any improvement and also they took my 1200 rs without any work.now my phone is useless cause whenever i insert my sim card in it it goes off. I am really feeling like cheated for my money cause they took money for repairing things that weren't an issue. and returned my phone without even repairing it and they handled me in a lot useless condition. Now the touch isn't working the phone is getting switched off after inserting SIM card.