[Resolved] Xolo — Xolo black x1 handset

!a1

from New Delhi, Delhi

Oct 17, 2016

Address: New Delhi, Delhi, 110043

Website: about Xolo Service Center

I have given my xolo black x1 on 27th september 2016 my work order number is[protected] and they ensure me that i will get my phone within a week however even till today they havn't given my phone and still saying the same thing that we will call you once we repair your handset.

I have already called to xolo customer care and they provide me complaint number 1806135. I want my phone to be repair as soon as possible as i can't wait any longer for it. I have to do almost every important thing through.

I have bought this handset in july 2016 and within 2 months, i start facing issues with it, the display touch doesn't work properly and the phone gets hang.

Kindly look into it as they have made me frustrate and i have spend hell lot of time in it.

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Nov 27, 2016

Complaint marked as Resolved

Xolo customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2016

Xolo Customer Care's response Dear Mr. Lal,
Greetings of the Day!
We sincerely regret the inconvenience caused to you.
As per our telephonic conversation you have informed us that your handset issue has been resolved.
For any further query or feedback, please contact us at [protected]@xolo.in
Regards,
Satyaveer Yadav
XOLO Care
www.xolo.in