[Resolved] Xolo — Xolo - Service/Repair related

Bhavik Bhansali

from Mumbai, Maharashtra

Jun 14, 2014

Address: Rajkot, Gujarat

Respected sir/ma'am I have bought xolo mobile phone model A800. Right now my device rear camera not working and I have reached to authorised service center and they give me 2 month's period for repairing and xolo call center said we give maximum 20 days. Dose company pay my loss for this days ? And pay my 2 months bill ? And call center supporter end call if we said that please talk with your senior. My device warranty period end on 21 June 2014 even they have not give me proper reason that why my this problem occur ? Please help me as soon as possible because after 21st June 2014 I have to pay lots of money for that. Thank you

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Complaint marked as Resolved

Xolo customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2014

Xolo Customer Care's response Dear Mr.Bhavik Thank you for giving us a chance to assist you. This is in reference to your complaint dated 14.06.2014 regarding XOLO Smartphone A800. We trust that the provided solution is pleasing and no further issues at your end. If in near future you face any issues with XOLO Smartphone, you may contact us for further assistance. We will always be happy to assist you. We value your relationship with XOLO and assuring of our best services, always. Warm Regards, Sudip Banerjee XOLO Care [protected]@xolo.in www.xolo.in