[Resolved]  Xolo — Xolo tegra tablet

Address: 560040

The tablet was working fine for around 3 months then it started having really bad battery and would get heated really fast, it also has become very slow .
is this a software issue or some virus. the tab sometimes switches of automatically.it charges very slowly.i have tried factory resetting it many times but still no solution. please help
the tab was bought in amazon.in
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Oct 30, 2016
Complaint marked as Resolved 
Xolo customer support has been notified about the posted complaint.
Verified Support
Sep 27, 2016
Xolo Customer Care's response
Dear Vikas,
Greetings for the Day!
We value the importance of your concern and we regret to hear the difficulties that you are experiencing with your Tablet.
In response to your concern, we would request you to kindly revert with your contact number, city and state name so that we can communicate to you and assist you better in this regard.
For your convenience, our support staff is available 10:00 AM to 7:00 PM, 7 days a week. Please call us at[protected] for immediate support.
Regards,
Satyaveer Yadav
XOLO Care
[protected]@xolo.in
www.xolo.in
 
2 Comments

Comments

My xolo cube 5 phone battery heated during charging and at the time o[censored]sing phone.

Pl see this matter .

Its behave like a burning objects.

My no is [protected]

harish kumar
Xolo Customer Care's response, Sep 29, 2016
Verified Support
Dear Mr. Kumar,
Greetings for the Day!
We value the importance of your concern and we regret to hear the difficulties that you are experiencing with your device.
As per our telephonic conversation, we would suggest you to visit nearest XOLO Authorized Service Center, so that our engineers can diagnose the problem and take corrective action.
For your convenience, our support staffs are available 10:00 AM to 7:00 PM, 7 days a week. Please call us at 1860-200-7500 for immediate support.
Regards,
Satyaveer Yadav
XOLO Care
care@xolo.in
www.xolo.in
Xolo black 3gn ram touch screen not repaired service center

Xolo Customer Care's response, Oct 24, 2016
Verified Support
Dear Mr. Bunkar,
Greetings for the Day!
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
In response to your concern, we would request you to kindly revert with your contact number, city and state name so that we can communicate to you and assist you better in this regard.
Regards,
Satyaveer Yadav
XOLO Care
care@xolo.in
www.xolo.in

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