[Resolved]  Yamaha Motor India — Card swiping charges Rs.1150.00

Address: 831019

To Dt.27.10.16
M/s. CAR CURE
Authorised Yamaha Dealer
Sakchi, Jamshedpur
Jharkhand.

Madam,

I, R. Avinash purchase in your Sakchi Show Room YAMAHA FASCINO vide your Invoice No. 2/1061 dt.02.10.2016 for Rs. 56, 200.00.

My payment done by following process. Which details are given below:

Sl. Payment Paid Mode of card swip debit in
No. date Amt. Payment charge my a/c on
1. 02.10.16 20, 000.00 Card Swipe 575.00 05.10.16
2. 02.10.16 20, 000.00 Card Swipe 575.00 05.10.16
3. 02.10.16 rest Amt. Cash nil

Bank terms & condition card swiping charges taken from beneficiary account but SBI debited in my account because of this card swiping by your staff in fuel station.

This letter hard copy given to show room owner 10 days before but still no response .

please look in to the matter seriously from your end why I pay card swiping charges because I purchase Yahama fascino not purchase fuel.

Regards,

Yours faithfully,

( R. AVINASH
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Nov 27, 2016
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Oct 27, 2016
Yamaha Motor India Customer Care's response
Dear R. AVINASH,
Greetings from Yamaha.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
 
1 Comment

Comments

Sir,

Reference to your mail on dt.Oct 27, 2016 regarding following details. Which details are given below:

User name : R. AVINASH
Mobile number : [protected]
Chassis number : ME1SE77M8G0005122
Nature of Complaint : Card swiping charges Rs.1150/- debited in my account.
Concerned dealership : M/s. CAR CURE, Sakchi, Jamshedpur, Jharkhand
Retail date : 02.10.2016
Address (if possible) : Zone No.5, H.No.7A, Near Birasanagar Giti Machine.Jamshedpur, Jharkhand.
yahamafacsicno's reply, Nov 7, 2016
Sir,

Reference to your mail on dt.Oct 27, 2016 regarding following details. Which details are given below:

User name : R. AVINASH
Mobile number : 9708591900
Chassis number : ME1SE77M8G0005122
Nature of Complaint : Card swiping charges Rs.1150/- debited in my account.
Concerned dealership : M/s. CAR CURE, Sakchi, Jamshedpur, Jharkhand
Retail date : 02.10.2016
Address (if possible) : Zone No.5, H.No.7A, Near Birasanagar Giti Machine.Jamshedpur, Jharkhand.

Regards,

R. AVINASH

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