Yamaha Motor India — Faulty bike instead of giving new one - fzs - fi for rs. 93000.

Address: 768202
Website: www.yamaha-motor-india.com

I Have purchased YAMAHA FZS- FI bike on 15/10/2015. Initially bike was running good but within 15 days its self- ignition has stopped working. After some days even it stopped starting. I had to call show room owner to visit bike. This was only when bike ran only 74 KM. Mechanic from showroom visited my bike 3 times but unable to start. These 3 times they fully opened bike parts near to engine. They did all on bike which generally mechanics do to 10 year old bike. Fourth time he somehow managed to start it. I dont know how he did. He told me it was due to dust in oil tank. That time he also changed battery. May be he charged old one. After this i thought now my bike will work like normal one. But again from 02/01/2015, My bike is not starting again. I have already spoken with showroom owner but problem is not solved. FYI at this time bike only ran 184 KM. From the day i bought this bike, There is always problem in bike. Sometime it did not start, sometime battery not at all gives response. Resolution- Pls take this bike. Either refund my money or replace this with new one. I don't want this bike. Mechanics from showroom has already opened it many times which don't go okay with me at all. My bike no. is OD23C 7055. Chasis No.- ME1RG0729F0126389 Engine No.- G3C8E0205011 Showroom Name- Garuda Motors, Jharsuguda, Orissa- 768202 Regards, Siddharth Jain Contact No. [protected]
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Yamaha Motor India customer support has been notified about the posted complaint.
Jan 04, 2016
Updated by Sid14
The date last time bike caused problem was 02/01/2016.
 
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Dear Siddharth Jain,

We regret for the inconvenience caused to you, We request you to please provide details of your complaint at our email Id – [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:

User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)

You can also register your complaint at our Toll free number[protected],
Timing – 8:00 AM TO 4:30 PM, Monday to Friday
Warm Regards
India Yamaha Motor

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