Yamaha Motor India — Incomplete service - petrol missing...

Address: 500008

I have given my bike yamaha ybr 125 (Ap 09 ce 1704) for service on 9th april 2016 and asked them to rectify the following problems:

1. Valves replacement
2. Brakes, clutches to be tightened
3. Oil change
4. Front left indicator to be changed
5. Meter reading cable to be changed

Today (14th april 2016) morning at around 9:15 am i have collected my vehicle and they charged rs.2294 for the same.

Mechanic mr.Yousuf attended my vehicle for the above repairs and he has done 1st, 2nd & 3rd points mentioned above.

4th & 5th point they didnt take care which i have already insisted them to do. Also, my petrol tank has more than half tank of petrol when i handed over my vehicle. On 8th april 2016 i filled up petrol worth rs.500 which is not there when i take the vehicle today. Also see the attached images for your reference. There is so much gap for the dome on the left side near the battery placement area. When i asked them to set the dome, venu (Executive) is not in a position to do that and he simply said he cant do it at that moment.

I want my petrol and also the dome repair to be set in a proper direction.
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Yamaha Motor India customer support has been notified about the posted complaint.
 
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Dear Customer,

We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
Username
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected].

Regards
Team Yamaha
Details given below:

Username - muddam
Mobile number - [protected]
Email id - [protected]@gmail.com
Chassis number - ME15YY0L5B2014000
Nature of Complaint - Incomplete Service
Concerned dealership - PEARL YAMAHA, Tolichowki, Hyderabad. Ph:[protected]
Retail date - 09th April 2016
Address (if possible) - Shaikpet, O.U.Colony, Hyderabad.

I have already registered my complaint by calling your toll free no and my complaint number is IC-22916-W7Y2

Try to follow up and resolve the issue ASAP.

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