[Resolved] Yamaha Motor India — Name mismatch in RC Book

mrajan

from Delhi, Delhi

Nov 9, 2016

Address: 560092

Website: Sprint Yamaha Whitefield Main Road, Mahadevapura,

Bought a Yamaha SZRR Version 2 bike on January, In the issued RC book my name is mentioned as wrong. I inform to the showroom and surrendered my original RC book, But still I didn't get the revised RC book whenever I called they are not responding properly. They told within one week you got the card this is the word they are every time. they are not responding properly to the customer. they only concentrate on money.

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Dec 11, 2016

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2016

Yamaha Motor India Customer Care's response Dear M Rajan,
Greetings from Yamaha.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha

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Comments

Abhijit Padhiary

from Kharagpur, West Bengal

Nov 14, 2016

Bike FZ 16, complain about today I in service center for rear shock absorb replacement, from 11 am to till now work not done, and the device team telling we are doing .

I think to replace a rear sock absorb shouldn't take this much time.

Abhijit
[protected]/[protected]