Yamaha Motor India — Not responding to our ccomplian, including all workers and GM

Thirukannan

May 2, 2015

Address: Chennai, Tamil Nadu

Sir, am kannan, feb 24 2015. I bought yamaha fazer version2. After the completion of 1st service on mar 24. Some problem has occurred like our noise and more smoke emission... So i applied for reservice, after checking the workers said its due to "clutch plate problem", so they said to change the clutch plate. I was waiting for 20days, till now they had not done anything favour to me, the workers had saying the parts didn't came including the general manager said like that, without my bike i cant go to my job, (NOTE; I lost my salary for 20 days). So i was in helpless condition, now i am posting a compliant against "Walters yamaha" and the general manager "Mohammad". So please do the needy sir...

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Yamaha Motor India Customer Care

from Pune, Maharashtra

May 11, 2015

Verified Support

Dear Thirukannan,
We regret for the inconvenience caused to you, we request you to please provide details of your complaint at our email Id - [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:

User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)

You can also register your complaint at our Toll free number[protected],
Timing - 8:00 AM TO 4:30 PM, Monday to Friday
Warm regards
India Yamaha Motor