Yamaha Motor India — Poor dealer's and his subordinates as well as negative view owner

Address:

A-10 Housing board colony kohefiza Bhopal

Sir/Madam

This is to inform you that My Yamaha Fascino Special Edition(MP04ZB9203) met with an accident on October 19th 2022, That’s why I gave it to the Pehal Yamaha Showroom Kohefiza Bhopal for repair. On that day The Scooter was handover to Mr.Mateen. The Company had said that by November 5th 2022 it will be repaired and hand it over to me. On November 4th All the parts were delivered to the showroom, But the scooter was not handover to me till date. On November 9th 2022 Mr.Vijay(who call himself G.M. Ph.+[protected] didn’t even knew that any accidental scooter was there in his showroom. Mr.Mateen sits less in the workshop but more in the showroom then how can repair work be finished? And he don’t even listen to Mr.Vijay. On November 12th 2022 along with Mr. Brijesh Pandey(Regional Head Ph.+[protected] I talked to him and he committed that the scooter will be handover to me on 15th November 2022 and today is 20th November yet I haven’t received it till now.as per Mr.Vijay the delivery will take more seven to ten days. I spoke to him four days back and he said that the scooter has been repaired but due to some technical reasons it will take more time. I asked for the owner’s email id so I could tell this whole scenario but he was not telling me. Mr.Brijesh had also said to him to provide me the email id but still he didn’t gave it to me.

This Shows the Third Class Management of a Third Class showroom. I want you to take necessary action against them.

Thank You

Yours faithfully

Prashant Menghani.