[Resolved] Yamaha Motor India — Regarding yamaha fascino 3rd service

Nandini R

from Bengaluru, Karnataka

Nov 14, 2016

Address: Bangalore, Karnataka, 560058

Website: www.yamaha-motor-india.com

Hi,

I am Nandini

On 12 November 2016 i gave my vehicle for service(yamaha fascino). I had many issues while giving my vehicle and they also suggested to oil change. Then the delivery date was today that is 14 November 2016. When i went today they gave me my vehicle after waiting for an hour. When they bought my vehicle they said they have serviced, but my vehicle was in same condition as i gave. They dint even wash my vehicle and they were returning vehicle just like that and there was a scarch on right mirror which was not there before and mirror was loose. Even oil is black in color and i dont think they have changed the oil.They took all the petrol too.

And is this the way of servicing the vehicle?

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Dec 16, 2016

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Nov 15, 2016

Yamaha Motor India Customer Care's response Dear Nandini,
Greetings from Yamaha.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha