[Resolved] Yamaha Motor India — the inefficiency of the back disk brake of yamaha fzs-f1

murukeshkumars

from Ernakulam, Kerala

Nov 19, 2018

Address: Ernakulam, Kerala, 682310

I purchase yamaha fzs-f1 bike on 28/06/2018 and have been using it for last three months. But the braking efficiency of the back disk brake of this bike have been found poor. Riding with inefficient braking system may lead to accidents. When i approach the service centre, they said that they cannot do anything of their on and advised me to contact yamaha motors itself. I request you to see that the braking efficiency of my bike is corrected for safe ride.
Name murukesh kumar s
Phone no [protected]
Email [protected]@hotmail.com

I complained the same three to four times but i didn't get the complaint corrected. What i do to get correct the same

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Dec 21, 2018

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Nov 20, 2018

Yamaha Motor India Customer Care's response Dear Murukesh Kumar S,

We regret for the inconvenience caused.

We have shared your details with customer care team. They will contact you soon

Regards,
Team Yamaha India

Verified Support

Nov 20, 2018

Yamaha Motor India Customer Care's response Dear Murukesh Kumar S,

As per your discussion with our Customer Care Executive. Please do coordinate with concerned Yamaha Authorised Dealership.

In case of any issue please feel free to contact us at [protected]@yamaha-motor-india.com or Call us at Toll Free Number:[protected].

Regards,
Team Yamaha India

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Comments

Merbin Jose

from Cuddalore, Tamil Nadu

Nov 23, 2018

I am from thuckalay. I said to change oil but oil doesnot change and also not clearly service my bike dust and before service paddy also there in my bike.so service is ot satisfied.

Merbin Jose's reply, Nov 17, 2018

Yamaha showroom resides in thuckalay, puliyoorkurichy.629175..bill no:1819ser1403281 kavin.customer name: a.Libia.contact number:9994934320.

Yamaha Motor India Customer Care's response, Nov 27, 2018

Verified Support

Dear Merbin Jose,

We regret for the inconvenience caused.

We have shared your details with customer care team. They will contact you soon

Regards,
Team Yamaha India

Yamaha Motor India Customer Care's response, Nov 27, 2018

Verified Support

Dear Merbin Jose,

Your concern has been escalated to the concerned department for further necessary action to be taken.

Regards,
Team Yamaha India

yuvan kalai

from Chennai, Tamil Nadu

Nov 26, 2018

Un completed service,

yuvan kalai's reply, Nov 21, 2018

water wash & service very poor & response very worst

Yamaha Motor India Customer Care's response, Nov 27, 2018

Verified Support

Dear Yuvan Kala,

Greetings from Yamaha,
We request you to please provide details of your complaint at [email protected], so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 08:00 P.M.

Regards
Team Yamaha