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Zebpay Complaints & Reviews

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Updated: Sep 4, 2024
Complaints 457
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78
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Zebpay reviews & complaints page 10

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S
Skp549
Apr 11, 2021
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Issue About login

Hello, I had Zebpay account in 2017 with my previous mobile number. But now that mobile number stopped working. So how can I access that account ???...
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J
Jigyasanegi
Apr 10, 2021
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Deposit Money not showing on zebpay account

Address: #494 FF, Sector 11

I deposited money on 7 April. It's been 4 days. But there is no update about my Deposited money. Customer support is very slow....
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C
creativeabhi
Apr 10, 2021
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My 55.868986

Address: VILL-BHAGWANPUR, POST -SHAHPUR P.S -NAWTAN SIWAN, NEAR SRI RAM GYAN NIKETAN

Hey this is abhishek kumar
zebpay user
mobile number-[protected]
trade coin-steller(XLM)
QUANTITY-55.828986
[protected]@gmail.com
transaction detail-48a675532f16c1b505095b7d80330bab43104d10f26afc3edf5b9bd541bcd61a
please refund back to my account so that i can do trade as fast as possible
thanks abhishek kumar...
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S
SURINDER NAIN
Apr 8, 2021
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Amount is not credited in my account

Today and also on 2 April I deposited money from zebpay to my account
But didn't receive yet
Also day before yesterday I transferred money from zebpay to my account they were successful
Plz kindly resolve my issue as soon as possible...
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S
sumanth2
Apr 7, 2021
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Amount Not Credited to bank

Hi

I didn't received funds of 4.02 lakhs even after a week of fund processing please find the details attached...
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P
Prafull Kini
from Mumbai, Maharashtra
Apr 7, 2021
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I have Deposited 625 stellar in my Zebpay but didnt received from 3 days

Address: C1103, Siddhivinayak Business Tower, Near DAV School, Next to Kataria House, Off. S.G. Road, Makarba, Ahmedabad – 380051, Gujarat, India

I have Deposited 625 stellar in my Zebpay address(GDDLBDK6MPELQT5O6QC7BT56SM3WQKY7PEJ7FI4LQECDEZFTUB2JSKVC) But not received from 3 days. Below the hash code- https://stellarscan.io/transaction/34fbe3a54968ece0c7be8341d478869c6881d4c907021...
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S
sachin sakhare
from Mumbai, Maharashtra
Apr 7, 2021
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10000/- deducted from my account but not deposited in Zebpay account

Address: Pune

Hellow,
I have deposited Rs.10000 to zebpay account on 31st of March.

Account no[protected] awlencen innovations India Ltd, ICICI bank
IFSC code ICIC0000104
Account type - Saving (req current)

Amount is deducted from my HDFC account but not showing in zebpay account.

If by mistake I have selected saving account, please transfer my money back to my account or transfer...
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P
Perbudh
Apr 7, 2021
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Resolved

Money stuck

I have deposited my amount from zebpay registered bank to zebpay wallet from imps using google pay app.. but money not credit to my zebpay wallet. I have generated ticket for that but no reply us being received from their side.. there is no refund into the source account and also no credit has been given in my zebpay wallet.. TICKET ID #365514...
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S
Sajjadbhai Abdulkaiyum Sheikh
Apr 6, 2021
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Not Deposited in Zeb pay wallet

I have been deposited 20000 in Zeb pay's Kotak Mahindra Bank on 4th April 2021 by YONO SBI . Transaction shows as successful. But there is no deposited yet and no refund in my account.So please solve my problem....
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V
Venki84999
Apr 5, 2021
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Issue with selling the TRX coins

We are facing problem while selling the TRX coins.please Check the problem and solve it .we are facing lo of problems in this app please check it and solve it....
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R
radhaswami vegetable compony
Apr 4, 2021
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My zebpay chargeback is solve

My all problems solved zebpay account...
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S
SEKAR M
from Chennai, Tamil Nadu
Apr 3, 2021
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Zebpay poor Customer response #356875

Hi

I have made a crypto transfer last 31st Mar 21 and couldn't find the successful details under transation hash. But crypto value and transation fee debited from zebpay wallet.

The same has been raised 3days back, still NO response from zebpay team.

My ticket id is #356875...
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S
surie2021
Apr 2, 2021
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Resolved

Tech glitch while withdrawing money from account

My Zebpay wallet is linked to [protected] and [protected]@gmail.com.
There is serious tech glitch while withdrawing money from my account I have been doing the exercise for last 5 days, earlier there was no receipt of reset SMS link, i reset PIN via webpage and even after successful logged and in mid of withdrawal process there is message as "Account Blocked". When checking on mobile it accepted the reset PIN but after all while again...
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D
dinesh kumar negi
Apr 2, 2021
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Not showing balance amount

I have transferred money two times but zebpay app is not showing balance. Transaction happend on 31 mar and 2 apr 2021. What to do ?...
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S
salman_121
Mar 31, 2021
May 14, 2024
This thread was updated on May 14, 2024
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Can not debit funds

Address: new delhi

Hi zebpay,
I have informed lots of time you whenever I sell my crypto currency that was an error like can not debut funds occur continue but still you have not respond yet or not given and solution please resolve as soon as possible this problem I have faced before 1 month, there is no problem in my bank account and payment gateway, this is totally zebpay problem I have attached screenshot please find it.....
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A
Ankur251
from Rohtak, Haryana
Mar 31, 2021
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Fund deposited in zebpay account but not credited in my zebpay wallet.

Address: Play Store zeb pay

I have put 8000 to zeb pay account but i haven't got money in to zebpay wallet neither i got any refund. I don't know where my amount has gone. Kindly response there is no response in zebpay app. No ticket response has come up....
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G
godadd
Mar 28, 2021
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Extremely slow reply

Please reply to my ticket fast
no. #30449...
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G
godawfu gmailya
Mar 28, 2021
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Pathetic service

Very slow and pathetic service. Please include online chat so we can resolve fast. For one replay I have to wait for 2-3 days and for my reply they will wait....
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P
Pickaadddddddddddddd
Mar 28, 2021
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My money is not showing suddenly

From today my balance is showing 0.99 rupess...
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P
Pickaadddddddddddddd
Mar 28, 2021
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My money is not received

My Money is not credited And service response is too slow...
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