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Zebpay Complaints & Reviews

www.zebpay.com
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Updated: Sep 4, 2024
Complaints 457
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78
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379
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3
Can not debit funds
8
Regarding online payment through SBI
6
Fund transferred via IMPS debited from account and not credited to wallet

Zebpay reviews & complaints page 23

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S
Sukhvirp
from Dehra Dun, Uttarakhand
Jul 25, 2017
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deposit of 35000 not credited

Website: Zebpay.com

, i transferred payment worth 35000 from my registered axis bank account to zebpay axis bank account#[protected] and the payment reference number for payment was inb/ift/zebpay/tparty transfer. But i submit reference id[protected]. And i have been following up from zebpay support team from the past 4days, but have not received any resolution. I have called them number of times and all they said that your payment reference is incorrect...
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Saurabh Kumar Agarwal
from Bengaluru, Karnataka
Jun 20, 2017
Dec 8, 2024
This thread was updated on Dec 8, 2024
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Deposited money amount deducted transaction failed

Address: 380054

Hi there,

Please look into my problem, I have raised several tickets but still I have not got my money back, I got a mail saying the order number you menioned processed succesfully.
Please look into it asap.
Issue Details- Order Number# 171864
I have done NEFT to zebpay hdfc bank account of Rs 15000 from my HDFC Bank Savings Account No.: [protected], JAYANAGAR 4TH BLOCK Bangalore.
As I was unaware...
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M
mehul14776
from Mumbai, Maharashtra
Jun 14, 2017
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Fraud company, not transfer my hard earned money to my wallet neither my bank account

Address: Ahmedabad, Gujarat
Website: www.zebpay.com

I transfered rs:50000, on 19th may 2017, my ticket no: 172581, till today money not reflected in my zebpay wallet neither received back to my account. As per their requierment i uploaded all the requiered documents. I called up call center 20-25 times, every time new person pick up the phone, i had to tell whole histry to everyone, they answers we will resolve soon. But no actions are happen. I am fed up of all this non-cense.
I am...
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T
TusharSagaonkar
from Mumbai, Maharashtra
Jun 10, 2017
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Payment issue (incorrect reference number)

Address: Raigad, Maharashtra, 410221
Website: www.zebpay.com

Dear sir/mam,
I have transfer of amount rs 5000 to zebpay bank account provided as follows.

Bank name: icici bank
Account holder name: zeb it service private limited
Account number:[protected]
Ifsc code: icic0000295
Amount: 5, 000 ₹
Total: 5000 ₹
Order no: #1328521

I uploaded screenshot of successful transaction of 5000 rs for reference number which got...
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A
Absk777
from Noida, Uttar Pradesh
Jun 1, 2017
Nov 30, 2024
This thread was updated on Nov 30, 2024
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Wallet blocked

Address: Ahmedabad, Gujarat, 110077
Website: www.zebpay.com

Hi team
My zebpay wallet is blocked for unknown reason. Customer support is pathetic. They have to send me a 4 digit pin on my registered number which i never received. Tried a lot of times but the result is same. Customer care just don't care. Any legal action???

These incidents are between from 25 may 2017 to 1 june 2017.

Registered number [protected]
Abhishek singh
Email - [protected]@gmail.com...
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P
Prateek@1987
from Delhi, Delhi
May 31, 2017
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Payment not credited

Address: Ahmedabad, Gujarat
Website: Zebpay.com

Hello,

I have made a rtgs of rs 25000 from my wife sbi account number [protected] on[protected] but it hasn't been credited in my zebpay account nor credited back in my sbi account. Payment reference number sbhy[protected] and deposit order id-d106616 kindly see into the matter asap and refund my money back.

Regards
Prateek jain
[protected]
[protected]@gmail.com...
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H
Hari555.
from Pune, Maharashtra
May 28, 2017
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Deposit error

Address: 591225
Website: nippani

Dear sir,
I transfer money by quick transfer sbi from resisted account or verified account by zebpay
To,
Hdfc bank
Beneficiary name: zeb it service private limited
Account number: [protected]
Ifsc (Rtgs/neft/imps): hdfc0000783
Account type: current
Which is not debited in wallet. Ref. No imps[protected]mo47756268
Email address patilhari555 @ gmail.com
I used quick...
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A
Amandeep Singh Dhanjal
from New Delhi, Delhi
May 27, 2017
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Deposit of 100000 not credited

Address: Ahmedabad, Gujarat, 10075
Website: www.zebpay.com

Hi Team, I transferred 2 payments worth 100000 and 140000 respectively, from my registered axis bank account#[protected] to Zebpay axis bank account#[protected] and the payment reference number for both payments was INB/IFT/Zebpay/TPARTY TRANSFER. I had received 140000 in my zebpay account on 16th May but I still have not received 100000 in my zebpay account. And I have been following up from zebpay support team from the past 15 days,...
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R
rachit79
from Delhi, Delhi
May 25, 2017
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No response from help desk

Address: Ahmedabad, Gujarat, 382210
Website: www.zebpay.com

I have transferred some money for buying bitcoins in my account of zebpay app. The account got lock down on 04 may 2017. Since then i have made numerous complaints to solve my problem but the customer care number of zebpay[protected] &[protected] are not functional. I have also written couple of mails but no satisfactory response has been received. Now my money is blocked, neither i am able to do trading nor i am getting my amount back....
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A
akashandroid
from Agra, Uttar Pradesh
May 24, 2017
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I'm complaining about non-deposit of amount in my zebpay account

Address: Ahmedabad, Gujarat, 382210
Website: www.zebpay.com

I have made transfer of amount Rs 6000 to zebpay icici bank account as shared to me in iPhone zebpay app.

After successful transfer the app shows me error message "Invalid Reference number"

Later on i got a message that my amount deposit request is failed.Than i again try using ticket.zebpay.com. Unfortunately, No response from zebpay team. Even i tried calling customer care 5 times. No one is receiving...
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sourav sukhija
from Ludhiana, Punjab
Apr 15, 2017
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Change my Zebpay address and delete my previous amount and account information

Address: Ahmedabad, Gujarat, 382210
Website: Zebpay.com

My register mob no is [protected]
First time i m login in Zebpay app my Zebpay address is 38adgev3eHj6ya1ToZ4JacqjwRaj9DqHTn And after some transaction my account balanc is0.[protected]rs) and my bank detail and pan card is updated after some days my account is blocked bcox i m forget my password than i request for new pin after 24hr new pin send by Zebpay. Than i reset my password after resetting my previous amount is not in my...
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J
J I KHAN
from Chennai, Tamil Nadu
Mar 10, 2017
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Amount not REFUND

Address: 781001
Website: www.zebpay.com

I have paid rs. 7500/- on 1.3.17 from my mrs Runa J hdfc accounts to zebpay for investment in bitcoin, as the claimed the are dealer of bitcoin in India. I have submitted the details to COMPANY in several times but till date the company is not responding me... I also request them to refund the amount but no results yet to get.. yesterday I have again mail to COMPANY for refund the amount by giving time today, but COMPANY is silent on me.....
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R
R KOCH
from Mumbai, Maharashtra
Feb 6, 2017
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Non processing of payment

Address: Ahmedabad, Gujarat
Website: www.zebpay.com

I got the same complaint as Gaurav above. I used the Zebpay service 2 times before with no issues even though it was a bit too slow, but this time it is ridiculous as they have not processed my deposit even after 8 hours and now their customer care department is closed, so I'll have to wait till tomorrow and hope I get my Bitcoins.
I don't know why it's taking so long even though I transferred money using the same bank as they have,...
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T
twistedalien
from Nagrota, Himachal Pradesh
Jan 16, 2017
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Not receiving my money back

Address: 380054
Website: www.zebpay.com

Sir my name is, munish kumar rana ..i deposited rs 1000 in zebpay axis account no. [protected] ifsc code UTIB0000297 ...they said they will send money to my zebpay account ..but its been over 3 days ..i havent recieved anything i mailed them didnt got any reply. my phone no is [protected]. email id [protected]@gmail.com ..my order no. is #D51220... they never reply..neither there official phn no works...pls help me......
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R
RakeshRN
Sep 20, 2016
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Amount 220/- deducted

Address: Pune, Maharashtra, 411014
Website: www.zebpay.com

Dear Team,

On 8-9 September my zebpay amount has been reduced by 220 amount.As mentioned in Service request "So due to this reason, you should have received 5428 bits but received 5428 more bits (total 10857) in your account with the transaction made on 06/09/2016 6:08 AM."
As checked on blockchain the transaction 5428 has been reflected. The same on zebpay too. However 220/- has been deducted without any reason.br...
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V
Vinothcoins
from Mumbai, Maharashtra
Sep 9, 2016
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Unable to do transaction in Zebpay. Support is not good.

Address: 600018

Hi,

I am unable to do any transaction. Like sell / Send / Recharge anything. Getting'Cannot debit the amount' Error.
Also I have received some message saying that technical issue my account is added with double btc. But no such a transaction was happened. I have created support ticket and it is not yet resolved. This time I am very disappointed with Zebpay service. Their Toll free Customer care number is not working.br...
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S
sushant.sarkar11
Aug 19, 2016
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Zebpay is a Fraud Company

Address: Ahmedabad, Gujarat, 380054
Website: zebpay.com

Dear Sir,
I had transferred Rs. 2, 00, 000 on[protected] to Zebpay in their account:
Beneficiary Name: Zeb IT Service Private Limited
A/c No: [protected]
IFSC Code: HDFC0000783
Account Type: Current

from my account to buy bitcoins. But after receiving the funds in there account, they didn't credited it to my zebpay wallet. After so many email and call they said that they have received...
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