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Zerodha Complaints & Reviews

zerodha.com
2.3
Updated: Jul 3, 2023
Complaints 535
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238
Unresolved
297
Good! Zerodha values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Zerodha step up their efforts to fully resolve all complaints 👍
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Most useful reviews

46
Pan verification failed
10
i am not able to open my account with my number. your mobile numbers already registered. this error shows.
16
largest unauthorized trade/square-off

Zerodha reviews & complaints page 6

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L
LogeswaranR
Apr 28, 2021
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Zerodha refund account opening fees

I have planned on opening account in Zerodha & have also paid account opening fee of Rs.300, but later decided to stop process & haven't even completed account process yet.

When calling with Zerodha customer care after two unsuccessful days with no response they picked up & the response that I get is "you will not be refunded" & I was shocked. What is purpose of deducting account opening charge If I haven't even opened my account...
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aditya754
Apr 26, 2021
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Amount debited from state bank account and not received to zerodha

Hi

on 23 april 28000 rs was debited from my State bank account for sip. But it is not yet credited to Zerodha.
On contacting Zerodha they are saying please reach out to zerodha customer.
Please look into this on priority ....
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R
Roushni Gulzar Madnii
Apr 10, 2021
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My order got stuck and Loss

I placed a cover order in Zerodha for 500 quantity . My trade was profitable up to 45 thousand but the order was stuck in spite of my squaring off. I lost a huge sum .. this is the second time happening. I want to reclaim my loss....
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N
Naveen123jsm
Apr 10, 2021
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Zerodha deleted my delivery shares from my portfolio..

#BoycottZerodha
"zerodha has fraudulent my account many times. I have 200 types of companies shares in my portfolio. It is difficult to remember and focus on everyone. But I once took delivery of some share of the symphony and two days later the shares of the symphony disappeared from my portfolio when I Did not sell them. Then I tried to complain in zerodha, he did not pick up the phone. Then I complained on Twitter, then my problem...
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M
Mahesh Kotadiya
from Ahmedabad, Gujarat
Apr 10, 2021
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NSE intraday sell as BSE delivery in sqareoff

On 24th feb NSE site crash i have purchased intraday 960share of tata motors in NSE ...but 3:15pm NSE not working so zerodha see 960 share from BSE delivery that is not in my account. How can they sell without that share in our account. Due to this i incured loss of 15000rs....
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Gourav Dhoot
Apr 1, 2021
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Fund not deposited in Bank account

Due to quarterly settlement Zerodha claims to transfer entire idle fun of 2, 40, 000 to my bank account but i have still not received it...
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N
nilesh54867
Mar 31, 2021
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Money withdrawal processed but not credited in my bank account

Money withdrawal processed but not credited in my bank account. Amount has been deducted from my zerodha account . i complaint about this twice by creating ticket as mentioned by zerodha but still no response from them. email [protected]@gmail.com...
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A
Anuj dhokai
from Kollam, Kerala
Mar 9, 2021
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Double charginging

Address: B/24 Sudamapuri, Borivali west

I had opened a ticket on 20-Jan for incorrect account opening and double charging issue it's more than 2 months but issue of double charging is still not resolved. I was charged 2 times for opening 1 account i.e Rs. 400 paid by cheque and Rs 200 online. My id is LV8557. Your service and support is absolutely regretful. Request you to please close my account and refund my Rs 600/-....
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Ami0630
Mar 7, 2021
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Months in Account opening

I submitted my trading account application 20 days back, after the initial raise of the issue that the passbook pic was not clear, I reuploaded them. Each day am calling them but, an interesting fact only those who are existing customer can get in contact with sales executives.
The executive does not pick up calls or reply over email. I used my friend's customer support number to talk to the sales executive and was informed that the...
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bhaveshparab
from Nashik, Maharashtra
Mar 2, 2021
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UPI Transaction not reflecting , showed error but money debited from bank

I have done UPI Transaction of amount 5500 to add funds, my money got debited from bank, but it is not showing on portal.i showed page with error 405 METHOD_NOT_ALLOWED
Please do something...
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A
AshuInd
from Powai, Maharashtra
Mar 2, 2021
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Resolved

Account opening Fee Refund Issue

I am a NRI. I tried opening a Zerodha account online. It's only after I made the payment and moving to the next page to sign the declaration, I realised that it is only for residents. As I am a NRI, I did not proceed further and raised a ticket instantly seeking help to get the refund back. I promptly received a call from Zerodha sales team. A person name Deepak spoke and said I can still proceed and create the account. When questioned about...
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Praveenpgeb
from Yelahanka, Karnataka
Feb 28, 2021
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NSE halt

On 24th when NSE halted zerodha squared off my mis position in bse without my consent if that can be done why not given us the opportunity to square off manually ...due to price fluctuation i have lost 1.2lakh which is huge amount #boycottzerodha #zerodhascam #zerodha...
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mohan_991616
Feb 20, 2021
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Resolved

Call and trade charge

I had sell my share in morning and but they had charge me 59+59 call and trading charge...
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Umesh Kewate
from Bhopal, Madhya Pradesh
Feb 10, 2021
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Resolved

Transferred fund from different account

Address: Padma Kewate
Website: zerodha

We have transferred funds from different account which is not yet refunded.
Fund transferred on 8.9.20 Rs. 20000
1. Created ticket no. [protected] dt 31.10.20
2. Created ticket no. [protected] dt 28.12.20

yet not solved

Padma Kewate
[protected]...
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A
Anuj dhokai
from Kollam, Kerala
Feb 5, 2021
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Improper account opening and double charginging

Address: Bangalore

I wanted a joint account so I sent physical forms and a cheque of Rs 400 as advised by your sales person Silpa. Then I got an SMS from zerodha saying there are few things missing and asked me to provide them online. There was a link in sms and I followed it. There I was again asked to pay Rs 200. So now I have 2 problem 1) I paid 2 times i.e Rs 400 by cheque and Rs. 200 online. Please refund my double paid money. 2) the account opened is...
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shridhar parab
from Borivli, Maharashtra
Feb 5, 2021
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Equity account is not open

Address: Mumbai, Maharashtra Bhayander east

My Equity account is not yet opened and due to which I am not able to add fund in my account....
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P
Pankaj Tiwari32
from Delhi, Delhi
Feb 4, 2021
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Wrong Payment deduct of IRFC IPO || Zerodha Trading Id (Login id) IR8991

Address: 11/9 Silver line civil line kanpur

Dear Sir,

This informs you that my trading account in Zarodha application . I booked 1 lot in IRFC's IPO via Google pay. On 29 January 2021, 575 shares of IRFC were allotted to me, which I see in my application.
On Jan 29, 2 payments of 14950/- from my account have been debit of 14950, whose narration is this

UPI_ASBA_IRFC_[protected]/DT[protected] Rs-14950/-
UPI_ASBA_IRFC_[protected]/DT26012021...
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M
Mamapriyadarsini Praharaj
Feb 3, 2021
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Ticket #20210117383822

Hi,

As, IDFC first bank only works with Zerodha for PIS NRE demat account, i have submitted all application forms filled and all supporting documents attested by my local bank and submitted. Now, the support agent need the name of the person and designation stamp of the bank person who is attesting. Thats impossible as Bank follows its own procedure to validate documents with originals and attested. Can someone in Zerodha...
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S
Surekha gote
from Mudigere, Karnataka
Jan 23, 2021
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Funds transfer not reflecting in zerodha accounts

Address: B106, graficon paradise nibm roads Pune

I have transfered Rs. 10000/ on 19/01/21 via IMPS still fund's are reflecting in zaroda account not being refund to my ICICI bank account.
I spoke to customer care office on 20/01/21 he promised that due to system failure amount us reflecting however same will credited bank to your ICICI account by end of the day 20/1/21, amount is not reflecting in ICICI Bank nor in zaroda account. Where are my funds.

Due to that...
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K
krishnapatra1
Jan 22, 2021
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Not giving refund on account opening charges

I couldn't provide supporting document like Check and failed to open the account. They are not ready to refund. I feel Zerodha is cheating people by asking money first. If you can't get any document, it's gone. Money payment should be the last step. These guys found a new way to make money. This is Zerodha's ticket number: Ticket #[protected]...
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