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Zerodha Complaints & Reviews

zerodha.com
2.3
Updated: Jul 3, 2023
Complaints 535
Resolved
238
Unresolved
297
Good! Zerodha values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Zerodha step up their efforts to fully resolve all complaints 👍
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Most useful reviews

46
Pan verification failed
10
i am not able to open my account with my number. your mobile numbers already registered. this error shows.
16
largest unauthorized trade/square-off

Zerodha reviews & complaints page 7

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S
Shivam7860
Jan 3, 2021
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Regarding deduction of extra funds even after getting profit

My client ID NG8684

On 2nd day of trading i open trade with 963.52rupees on 1Jan 2021 in MIS and booked profit of 19.9 rupees but even after deduction of your brokerage charges of 13.6 rupees I was in profit of about 6 rupees with total net funds of about 969.60 rupees but now my funds are 949.90 rupees...which is about 20 rupee less Can you guys explain is there any hidden charges and why did you deducted it
are...
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S
Shashank Khedaskar
from Delhi, Delhi
Dec 16, 2020
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Auto Exit from nifty trade 13600 PE

Address: Zerodha, #153/154, 4th Cross, J.P Nagar 4th Phase, Opp. Clarence Public School, Bengaluru - 560078

Hello Team,
I bought 13600PE at 49.59 and Sl was 35, But Zerodha exited my trade before Sl hit.
I have attached the trade screenshot. Plz find the attachment.

Plz revert my loss amount of 1, 121.25....
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S
Siddhartha Kommadamaina
from Powai, Maharashtra
Dec 4, 2020
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Account Opening money related

I have paid 200 rupees for account opening now I am not interested to open account please please give my money back.my number is [protected],...
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D
Dhanashree Bane
from Powai, Maharashtra
Dec 3, 2020
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NR 3461 - Available cash is reflecting less by 939

Address: Sarvoday Ashish Co-Op Hsg Society,, B3, Room no.204, MIDC Road,Thakurli East

Dear Team,

My opening balance as on 3.12.2020 is 25, 435.39
I did below transactions

SELL
1 MUTHOOTFIN (1173 * 4 = 4692)

BUY
1 HDFC BANK 1382
2 HDFC BANK 1384.50
3 HDFC BANK (1390 .40 *2 = 2780.8)
4 KRITIIND (35 * 70 = 2450)

OPENONG BALANCE + SELL - BUY
25, 435.39 +[protected].3 = 22, 130.09

MY BALANCE SHOULD BE...
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A
achucoul
from Shirhatti, Karnataka
Dec 1, 2020
Resolved
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POA Revocation

I wanted to revoke my POA and I created a ticket in Zerodha Console. I was told by the executive that I need to submit the POA Revocation form and it would take up to 5 working days to get the POA Revoked.

The POA Revocation form was delivered to Zerodha Bangalore on 11th November. My POA is not revoked yet and there has been no response to my queries....
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S
Shiva indian
from Hyderabad, Telangana
Nov 17, 2020
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Options - GTT - Misleading

Client ID: KN7156 I bought an options contract BANKNIFTY20N1927700PE on 13/Nov/2020 and placed GTT sell with a specified target price. The GTT sell has been triggered and it shows in the GTT orders section as Triggered. The position was still open in my holdings and it felt like it will settle EOD, but it did not.
Due to the confusion caused by Zerodha, I ended up losing 80, 000/- Rupees despite having the time during that intraday...
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R
rutujapatil
Nov 10, 2020
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Resolved

Regarding rejection of document

My application is on hold because I the cancelled I provided is not a personalised one. So now I am trying to upload the bank statement but there is some issue because after uploading also it is showing an erroe.please help....
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S
SarveshBajaj
Nov 3, 2020
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Account closure and contract notes for my transaction

I have requested an account closure from zerodha on 23 August.
Till date I haven't got confirmation that my account is closed nor the contract notes for all my transactions with my account.
My account ID is VC4483...
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Umedh Meshram
Oct 30, 2020
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Getting updated request for payment even though I am not user of zerodha

I am continuously getting payment request on bhim upi for zerodha account.
I am not user of zerodha so why I get the reuqest.
Why the phone number is not verified before adding into zerodha. This is common validation any company would do for financial transaction.
I believe this is internal scam by zerodha company for looting people.
Govt should block this company and fine criminal case against it....
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M
MayuraJain
Oct 12, 2020
Sep 21, 2022
This thread was updated on Sep 21, 2022
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Server Not Ready

Hi,
Today I was on a short trade for Axis bank. I Sold 250 stocks at 470rs and wanted to exit the order at maximum lowest. The LTP was around 465 which would have got me a profit of 1.1k. But I was unable to exit the order as I received a message saying the server not ready.

Now LTP is around 470 back.

Below are the Screenshots. Please credit back my earning on my Account.

My UserId:LT9637...
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M
mayank_151317
Sep 22, 2020
Resolved
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Resolved

Zerodha not hearing my complaints Regarding wrong lot size of a contract

Zerodha is not hearing my complaints since 1 month. I have registered so many complaints and also reached their customer care but they did not respond at all. All my registered complaints are pending till date.

They have provided me the wrong lot size of a contract in mcx traidng for which i have registered below complaints :
#[protected]
#[protected]
#[protected]

So i decided to...
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M
Meer Alyy
Sep 21, 2020
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Fund not credit in bank.

I have made withdrawal before a week and amount deducted from zerodha account and not yet credited in bank....
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M
Manoj Kalamkar
Sep 16, 2020
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8805203046, account is still not opened

Sir iam full documents sabmit mobile phone pay 300 but no account opening why are you please provide by information...
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R
ram1946
from Mumbai, Maharashtra
Sep 15, 2020
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gender error after photo capture

New account id od8103. This broker provides online account opening facility with photograph capture and aadhar link for various purposes and finally the account is opened quickly. However in my case in spite of my photograph and i am being a male, my profile show i am female. It looks funny how this has happened and can the company justify this....
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Pantula Swarup
Sep 14, 2020
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Zero dha is having worst customer care

Zero dha is having worst customer care. The phone no given are are dumb and it lays music only and no one receives even if we hold the phone for 30 min.
Please look into it mr kamath. Only money making is not the solution....
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Y
Yakub Veg
Sep 10, 2020
Resolved
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Resolved

cancel order fund not released

Yesterday 9th sep. My two orders were cancelled at 3:30 pm.. One for nifty 50 for 75 quantity and other for bank nifty for 25 q. First order was @ rs.1.60 and other was @ rs 3.90. After cancellation only 150 rupees were released to my account while total sum was 207.50 rupees. Why this happened? Please correct the mistake and release my remaining fund....
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A
apruthi
Sep 7, 2020
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status of poa after 3 days of submission

I have submitted the poa 3 days back. But still i am not able to sell my holdings. Ticket no. [protected]...
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D
Dheerajmr
Aug 28, 2020
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Refund for account not opening

I tried to open a dmat account with zerodha and submitted all the documents and paid the fee of 300rs and zerodha executive told your pan card name does not match with bank name and we cannot proceed with the opening of account. I have requested for refund but no response.

Please refund my money....
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T
Tiju84
Aug 11, 2020
Resolved
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Resolved

delay in account opening more than 2 weeks

I forwarded documents to zerodha kochi office for account opening on 24 july 2020, after receiving they told they will be dispatching the documents to bangalore office and i tried contacting the office but i didn't got any proper replay. The kochi office told that they already sent the documents to bangalore. Now getting more than 2 weeks. Till now i didnt received any mail /sms or call.
I am requesting you to kindly look into the...
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M
Mahim Agrawal
Jul 25, 2020
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No help: not able to sell from last 3 weeks

All of sudden my TPIN stopped working, after multiple queries they asked for documents. i sent all documents by courier/ e-mail but still they did processed it from last 2 weeks.
It has been 25 days and i am not able to talk to their customer care, there is always one automated message that we will get back to you.
I am not able to sell my own stocks from last 3 weeks. It is causing significant loss everyday. attached is the...
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