[Resolved]  Zomato — zomato blocked my account

Address: Kolkata, West Bengal, 700060
Website: Zomato

Yesterday i had ordered food from zomato and the restaurant rm where i ordered they delivered me a rotten food nd when i told this to zomato customer service they refunded back my money but after some time they blocked my account without informing me and when i tried to email them they all went unresponsive from yesterday onwards i have wrote them so many emails but they are not replying nor they are telling why they blocked my account please do something regarding this as because my money is there in that account
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Jun 18, 2018
Complaint marked as Resolved 
Zomato customer support has been notified about the posted complaint.
Verified Support
May 18, 2018
Zomato Customer Care's response
Hi there,

Please share the order number or your contact number so we can have this checked on priority.

Regards,
 
24 Comments

Comments

This is my email ([protected]@gmail.com)
Sir why my account is blocked. I have also Rs.350 in my zomato wallet. I don't know what's my mistake or it's your mistake . I placed total 4 order. Please do something sir.
Sir this is email ([protected]@gmail.com)
Sir why my account is blocked. I have also 247rs in my zomato wallet. I don't what's my mistake or your mistake . I placed total 4 order. Please do something sir
[protected]@gmail.com
Sir why my account is blocked. I have also 247rs in my zomato wallet. I don't know what's my mistake or is this your's mistake . I placed total 4 order. Please do something sir.
This is my email ([protected]@gmail.com)
Sir why my account is blocked. I have also 247rs in my zomato wallet. I don't know what's my mistake or it's your mistake . I placed total 4 order. Please do something sir.
My Account is blocked and i don't know the reason behind i had my money in the app wallet and its blocked and i tried to mail Zomato 2-3 times they just said that it can't be unblocked, but i want my money in the wallet so please unblock my account and I'll again be the customer of the Zomato

Anudeep2525's reply, Mar 26, 2019
My account id is [email protected]
Hello sir,
My account has been blocked .what is the reason i dont know .im consisting of my money 400in that account .pls help me
My email [protected]@gmail.com
My Account is blocked and i don't know the reason behind i had my money in the app wallet and its blocked and i tried to mail Zomato 2-3 times they just said that it can't be unblocked, but i want my money in the wallet so please unblock my account and I'll again be the customer of the Zomato. My email is [protected]@gmail.com
Yesterday I had ordered food which was less in quantity and was very oily. I made several complaints yesterday and today my account is blocked. The reason stated was 'unusual activity'; why is complaining an unusual activity?
Why can't they serve people what they promised?
I account has been suspended for no reason for over 15 days. I cant even open the app so cant use the gold. I tried to contact through emaik but they did not respond. Also I tried to contact through helpline number but alk the number are invalid or out of service. What nonsense is this?
We would like to inform you that your Zomato account has been blocked from online ordering due to suspicious activity. The reasons causing the account block are subsequent order cancellations, frequent reports of poor quality and a few merchant complaints.

Our system has detected this activity as spam and thus your account has been blocked as a precautionary measures. Please be informed that it won't be possible from our end to unblock your account. However, you can still use your Zomato app to discover great restaurants, post pictures and reviews after your visit.

Do feel free to write back to us in case there’s anything else that we can help you with.

My point of view

For your information, I have never cancelled orders so frequently, Dont i have the fundamental right to give my honest opinions?

Can you please tell which merchants complained about me?
My id suspended due to bgv failure problems sir pls release my I'd

Hi
My zonato runner id has been disabled and When's tried to mail them they are not responding and here i have 3500 in my Zomato account which is my payout for my rides now Zomato team leaders of narasaraopet from guntur dist andrapradesh these members not attempting my calls when i tried to call them please activate my Zomato runner account

Sir my account un block plz.

Please unblock my id. My has been disabled

Please unblock my account

My name utkur anjaneyulu id yesterday block Sir my number [protected] id FE1332807 sir please request my id open
Actually yesterday my phone display damaged orders not Receiveing sir 3 orders cancel
Next time orders not delay sir
My total amount

Block ID

Please unlock my account

My name sandeep id yesterday block Sir my number [protected] id FE115631sir please request my id open
Actually one week orders not Receiveing sir 3 orders cancelI did not come only because I had a fever

My Zomato I'd is blocked m join Zomato 2 days ago and m pay bag and t shirt fees now Zomato says my I'd is blocked due to BGV failed m filled correct information

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