ZoomIn India Complaints & Reviews

I had ordered via mobile app, the payment got processed however while the photos were uploading the app crashed and the payment is also not reversed nether reflecting in my zoomin account. No customer care call centre number available hence cant call them. If i raise a complaint on email, they close the complain without resolving or responding. Please avoid using this as no response to your queries and no where to contact them...

I ordered a photo poster on 30th of December and on tracking found that the product was delivered to someone else on January 2nd and on contacting the zoo min people, replied that the product was delivered correctly. Whenever I contacted them they'l reply with a single message irrespective of the context.How can such an organization deliver product to any person roaming on the road without any prior thinking.Anyways it was a great experience...

My Order #ZCS-1301629
I planned to give gift to my sister and i ordered a digital camera and all went off now because of poor service,please find the detailed explanation below:
I have ordered a camera online with Zoomin and after 3 days they called me and saying that there is no stock which is not acceptable as i brought this camera because zoomin is running with an offer Rs.1000 off and at the same time flipkart is also running...

Dear Concern


The order is not exceuted yet as the payment is not received . Account got debited on 23rd Dec 2012 but till date goods not received on account of non payment.



ORDER DETAILS: Merchant Site URL : http://www.zoomin.com
Order Number: 936874 Order Received: Dec 23,2012

Total Amount : INR (Indian Rupees) 469.51
HDFC Net Banking Account Holder:Ajay...

Dear Sir,

I have ordered (order no. ZIN1-WZZDHTYV) for a print of a photograph on 11.01.2013, the payment was made on the same date. The same was shipped for its destination in Surat via Fedex Courier (Tracking No.[protected] as per email dated 15.01.2013 from ZoomIn Online(India) Pvt. Ltd.

Thereafter I made a call to the customer service desk of the company on 19.01.2013 but no satisfactory answers were given.br...

I had ordered one flipbbok from this website and i had paid online at that time only, the date of placing order was 19th november, it was mentioned on there website that the product will be delivered within 3 days, but when i didnt get my deliverry, then i called there customer care, it was informed to me that 7-10 days can take.I ageed to it But now its been 13 days and its over my patience my product is not delivered and i m calling continuosly...

purchased a mobile from zoomin.com and sent payment on 29th october.
Its almost 5th day and they had not shipped the product.
Tried to call there customer care no at [protected] but no response.
Once in 5 they had received call and told that they are transfering it to customer care dept and while transfering they disconnect the call.

Very very bad service of Zoomin.com...

ZoomIn.com a shoping Website.

Product Order No: ZCS-337270

Not give proper response, i have call them 2 or 3 times also post 2 or 3 request or complaints:

Request Number are :
228188
229221

They just reply me this :
"Sir, can you want to cancel your order or re-ship the order when product is available for ship."

Zoomin, i am afraid...

Hello Everyone

I ordered a Magic Photo Mug on 4th of May with a swirl wrap and a Love Card with custom message and i selected express delivery and as per their executive it supposed to be deliver on 6th of May, i was Ok, when i didn't received my order on 6th i called them and the executive told me that it'll take at least 5 days to be deliver and even then i was Ok, when after 5 days i didn't received the...

Hi,

On 24-Dec-2011 around 22.37 PM, when I tried to purchase some items from zoomin.com and paid through SBI NET BANKING (Avenues India) an amount of Rs. 153.59 and I got the following message after the payment:
Reference No. IG83041943
Debit Account No.[protected]
Reference Number CCA11LELX481
Amount INR 153.59
Status Completed Successfully
Debit Branch SRIVILLIPUTTUR
Date...

hiii m awanish..
i have ordered a magical mug from ZOOMIN... the order no is ZIN1-9SAG2IXC..... the order is delivered but the product is wrong...... it is someone else.... i have gifted someone for surprise but now myself surprise after this wrong delivery.... its so embarassing for me... i want my money back or the right product soon.... else i will file complaint against Zoomin.....

my email id is [protected]@gmail.com...

I am yet to receive the order ZIN1-WSEDLCTR

POST - em[protected]in 17th September, 2011

HORRIBLE WEBSITE.
DELETE ALL YOUR PHOTOS NOW............
THE PHONE OPERATOR SHUTS THE PHONE DOWN.....
NO CUSTOMER CARE....................

We have purchased 1 flipbook 8.5 X 11 at Rs 99.00 from Your mUlund stores on 17/07/2011. At taHt time it was committed by your person in stores that whenever you require Flipbook, they will give it in 2 days. When we approached the Stores in Mulund on 07th August with 25 photos for gettting scanned and make the flipbook for our sons birthday to be presented on 11th August, the representative from your store misbehaved with us telling that...

I had ordered for 3 Photograph Prints (ref Order No - ZIN1-BIZIOKVY). I was getting these Prints for putting up at an Exhibition of my Photographs. As per the exhibition rules, I needed to furnish details regarding the Ink & Equipment used to print these Photos. Accordingly I wrote to the Zoomin Helpdesk, requesting this information. But they straightaway rejected my plea. My question is..as a Customer (and a regular customer) why shouldn't...

I placed an order for 5 Name Calendars on zoomin.com on 29th Jan 2011 thro Order # ZIN1-2HNZQDMS -

The web-site commits to ship the calendars in 24 hours. Then they said that there is an unexpected delay in shipping and shipped the calendars only on 3rd Feb which i received only on 5th Feb. I was surprised to see that there were only 3 calendars inside the package.

I immediately placed a complaint on their web-site...

I GOT A DISCOUNT COUPON FROM ZOOMIN.COM WITH A FLIPBOOK, I RECENTLY ORDERED, WHICH SAYS 50% OFF ON HARDCOVER PHOTOBOOKS ONLY
AFTER THE ENTIRE PROCESS OF PREPARING THE PHOTOBOOK WHICH TOOK ME APPROXIMATELY 3 DAYS, WHEN I ENTERED THE PROMO CODE, A MESSAGE TELLS ME THAT THE OFFER IS NOT VALID ON PREMIUM NON-TEARABLE PAPERS.
I AGREE THAT THIS WOULD BE ZOOMIN'S POLICY BUT THEY SHOULD TELL THE CONSUMER ABOUT THIS IN THE COUPON...

RES. SIR SPEED POST NO EM[protected]IN POSTED FROM KALBADEVI HPO ON DATED 19/01/2010. BUT IT DELIVERED TO ME ON DATE 30/01/2010.I HAVE FACED MANY PROBLEM DURING THIS. SPEED POST SECTION OF PANIPAT POST OFFICE AND PANIPAT REFINERY POST OFFICE RESPONSE WAS VERY PAINFULL WHEN I WAS TAKING INFORMATION ABUOT SAME SPEED POST. THIS IS TOO LATE . PL. TAKE ACTION AGAINES INDIA POST IN CONSUMER COURT, AND KINDLY INFORM ME.
...

My Order Details are as follows:
Date Placed Order ID Shipped To Order Total Status
Dec. 30 2009 ZIN1-XER3AOVM Surat, India
Rs. 60.66 Processing
Surat, India - Arriving: Jan. 02 2010 - Jan. 11 2010
Dec. 29 2009 ZIN1-NIYNVWQS Surat, India
Rs. 45.23 Processing
Surat, India - Arriving: Jan. 01 2010 - Jan. 10 2010
Track your orderbr...

Hi,

This is with regards to an order that I made from website http://www.zoomin.com

Order # ZIN1-HQKHIQZGY.

I have been a regular user of this site since some time and this is the first time that I am facing such a bad experience.

The product which I ordered was not delivered at the address that I mentioned and the person for which it was shipped was asked to pick up the stuff from...

I MADE A PURCHASE OF A PERSONALISED NAME TAG MUG THROUGH ZOOMIN.COM..THEY ASSURED ME THAT MY ORDER NO ZIN1-BOFVCYXDX HAS BEEN SHIPPED THROUGH ELBEE COURIER SERVICES..AFTER THE DUE TIME WHEN I TRACKED MY ORDER STATUS IT IS SHOWING A FAKE REMARK THAT DOOR WAS LOCKED..I TRIED TO LOCATE THE CUSTOMER SERVICE NOS BUT ALL WERE FARZI NOS..WHY THEY ARE EXISTING IN BUSINESS TO BEFOOL THE CONSUMERS...SHOULD THE HARD STEP THEY DESERVE TO PROCEED FOR??...