ZoomIn India Complaints & Reviews

I have made an order for a photo album on zoomin. ZMP1-5BA3ODVI this is my order no.
I ordered it on 20/12/2018 but it is not received yet . i have paid money for it also. i m trying to contact zoomin but no contact no. is given... i mailed but no response from their side... please help me for my order... i am attaching the screenshot of my order and please find my order....

I have bought zoomin family photo book 6×6" 32 photos. And uploaded from zoomin app. I received product in 7 days via delhivery courier. When i received it i found that zoomin sent me wrong product. Don't know how?
My order id is zmp1-rcizodiv
Order cost worth 329+69 (Shipping)
No costumer care service.
I usually believe in online shopping but this time really not happy with zoomins services
Its technical...

Hi,

I have placed my order on 18/12/2018 by zoomin website and payment has been done of rs 658.43 through paytm app, payment has been deducted from my wallet but the order was not placed and showing "Payment pensing". This is very unprofessional behaviour. You are cheating your customers. Look after this matter as soon as possible. Refund my money or deliver my products as soon as possible.

Order ID: ZIN1-9EP8LR2Sbr...

I placed an order before 8 days i. E on 11/12/2018. My payment was already done i. E of 399 rs... Probable date of delivery was 17th dec... Now as i am checking my order placement tracker... The message showing that no any date is available for the given order... Such a bad service is this. And really bad behaviour... Please try to resolve this issue... Either deliver this order within time.. Or refund my amount in my source account.....

Dear zoom in,

I want to deliver my product to egypt, but unfortunately i didn't find any option regarding it as i can only see india, uk, canada and some more countries. Please tell me how can i deliver my items to egypt. Last time i was able to send it world wide and now i can only see limited option of countries. Can zoomin suggest me about this matter....

I have placed my order on 14/11/2018 by zoomin website and payment has been done of rs 1144.18 through phonepe app, payment has been deducted from my wallet but the order was not placed and showing "the transaction failed". This is very unprofessional behaviour. You are cheating your customers. Look after this matter as soon as possible. Refund my money or deliver my products as soon as possible.

Transaction id:ptm20181114028108278121201811140815br...

On 07 oct 2018, i made online transaction to zoomin website, the money was deducted but i didn't recieve any order id or any kind of information from zoomin. I confirmed it from my bank that the payment had been done and successfully received at zoomin. It's more than a month and i am still waiting for my money back.
Merchant's reference no[protected]...

I have placed my order on 23/10/ 2018 by zoomin app and payment has been done of rs 244.25 through PaytmApp, payment has been deducted from my wallet but the order was not placed. Look after this matter as soon as possible.

Transaction ID: TR-749FD24526A3A0A5
Merchant Website: www.zoomin.com
Amount Paid: 244.25
Order Date:23/10/2018
Paid At: White Ventures Online Private Limited

Thanking...

I have placed my order on 16/10/ 2018 by zoomin website and payment has been done of rs 247.70 through PhonePe App, payment has been deducted from my wallet but the order was not placed and showing to pay again as payment is in pending. Then i have paid again using paytm for the order.This is very unprofessional behaviour. You are cheating your customers. Look after this matter as soon as possible. Refund my money for 1st transaction and...

I want my refund on my account pls... Spoke to someone and he was saying to download team viewer app and also was asking for cvv no. I did dat n dey are disconnecting the call... Abusing in call I want my money or the album back pls. I had called to ask about my delivery.. but my order is cancelled they say... And also... Idk y there is no helpline on the app for Zoomin. Pls I should get my album or my money back to my account and pls contact...

When i ordering 6"by6" photobook, i choose freecharge wallet to pay amount of 186.44rs. Payment was successfully done and deducted amount but website still showing pay amount for place order. Then i payment again the amount of 186.44 rs and order placed. Please refund my 1st time payment of 186.44rs.
1st time payment made by orderid was
[protected].
And 2nd time payment made by orderid was[protected]. (Zmp1-xjyuyiml)br...

I have placed my order on 2/10/ 2018 by zoomin website and payment has been done of rs 457.80 through PhonePe App, payment has been deducted from my wallet but the order was not placed and showing to pay again as payment is in pending. This is very unprofessional behaviour. You are cheating your customers. Look after this matter as soon as possible. Refund my money or deliver my products as soon as possible.

Transaction ID:...

T id-C1809221642452380819270 phone or on 22 sep at 04: 42 PM
Order id-[protected]cillect request from PAYU
OFFER CODE MYPRIDE
Mobile-[protected]
@mailid [protected]@yahoo.com
Facebook [protected]@yahoo.com
Photo uploaded by zooming app
I email continue but they are not replied even customer support not contact not is not updated...I tried email frequently inspite of they are not responding...even...

I have order from zoomin photo album and done my payment and received a mail that my order is processing after 2 days my order is shipped and received a mail regarding this also but when my order is not delivered i contact to this no as written customer care no[protected] they said that my order is cancelled. My order no-zin1-ahutctqf. So plz refund my amount as soon as possible....

I started to place an order on zoomin app.
I chose the product and provided the address. On payment page,
I chose to pay by phonepe. My transaction was successful but the app didn't return to order placement page. Application hanged on payment successful page
Now payment is successful but order not placed.
Email id - [protected]@gmail.com
Mob no - [protected]
Transaction id - tr-b86c972d6396546c
Please...

My order no.- zmp1-qzuavaxv
My way bill no.[protected]

My order was cancelled by the delivery boy.
He didn't even visited my place and he cancelled the order. The only reason was that i didn't pickup the call. I denied to cancelled the order still he did it. He talked to me in a very harsh tone. This kind of behaviour is not acceptable. Pls consider. I hope i'll receive my order by tomorrow or so...

I ordered 2 mugs from zoomin app on 20/08/2018
I did payment from phonepe account
Payment was successfull but order was not confirmed
I have no history in my order section also
I have only mail from payu that my payment to zoomin is successful
What should i do?
Kindly help me with this problem or else i will take some major steps towards this issue...

I had ordered few products on zoomin. They only send me few products and the others were not send to me. After i raised a complaint they send me a coupon for 1 part of the order that was left undelivered, saying that the image resolution was not correct and they will resend me after i order again with the free coupon, which i did and received that product. But the rest of the products 8 out of 20, are still undelivered, and they are not responding...

It had taken me months to complete two photo books in zoomin india site. Particularly one of these is a portfolio album and costed 4000+ inr if ordered.
15 days back when i tried to order, i was unable to open and order these two. Raised a ticket with them.
I received a casual response as "you have designed your album with a theme for which the license has been expired hence the creation is not loading/showing error." i inquired...

I have order 6x6 photo book.. I have used freecharge as payment mode.. Money got deducted from my account., but the order has not been placed.. Please refund my money.. Please make it as soon as possible. Dont make you customers into facing this kind of issues. So please refund my money back into my freecharge account. Please improve your services also...