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Airtel Complaints & Reviews

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Last updated May 16, 2024
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Airtel reviews & complaints page 1182

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V
VivekbSingh
from Kolkata, West Bengal
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airtel secure sr#2207677

Address:Kolkata, West Bengal, 700070

"on 28th july while i was wrapping my work and about to leave for home, i picked up my phone from the table as usual but somehow it slipped from my hand and hit the work table on it's way to falling on the marble floor. It fell on its side and cracked the front screen and the rear side camera cover."
Firstly i tried uploading the docs on myairtel app on 28th july, then on airtel website but it was not showing my pin code there, so...
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A
Ajay Ambavanekar
from Mumbai, Maharashtra
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fees charged for linking aadhaar card to mobile number.

Address:Satara, Maharashtra, 415523

Dear sir/madam,

As per government rule it is mandatory to link our aadhaar card to mobile number, but as per my personal experience they are charging us rs.10/- per head as processing fees.

Though it is free of charge how can they charge fees to us. Kindly look into this matter asap.

Thanking you,

Ajay ambavanekar

Name of the airtel store charging fees for linking...
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R
ramsarank
from Gurgaon, Haryana
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messages and calls are barred

Address:Bangalore, Karnataka, 560079

I have converted my mobile number from postpaid to prepaid. Post conversion, now from past 10 days am roaming to the airtel store (Additionally calling 121/198 as said by store guys).

Issue facing: my messages and calls are barred and i have cleared all my post paid and outstanding amounts. There is unethical response from both airtel store and cc number.

If you guys are not in a position to convert just from...
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M
Mir Owais
from Jammu, Jammu and Kashmir
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non-activation of prepaid sim

Address:190001

I had applied for conversion of my Airtel Postpaid No.[protected] into Prepaid on 23.05.2017. The same has not been done as of now. The prepaid sim was deactivated on the same day but Postpaid sim is not activated yet. I visited Airtel Store many a time and even called Customer Care. I also made a complaint on Facebook but of no avail.I request you to resolve the complaint at an earliest....
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S
Shubhith Kumar
from Nipani, Maharashtra
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new tower needed to miyaru colony

I have complained about the network issue to airtel appellate center and also to the open network but no one responding to my problem.. I think the airtel only concentrating to profit not for customers satisfaction. We have only one tower to e villages.. Its is very horrible situation to us without proper network. I know the company will not resolve our problem but still im reporting.
Adress
Miyaru colony
Puduvettu...
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A
from New Delhi, Delhi
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airtel handset protection plan

Address:New Delhi, Delhi, 110096
Website:airtel.in

Airtel handset protection plan is a complete fraud/cheat to the customers money.

My handset was fell down from my hand while talking. I had provided the every documents/broken pics of handset etc. Then i got the rejection stating the reason as

"we regret to inform that your device claim of rs.7555.0 has been rejected by
The insurance company due to improper handling | no proper care of handset has been...
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S
Sujin Raja
from Delhi, Delhi
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airtel disconnected my active number without notification.

Address:Chennai, Tamil Nadu, 600042

I activated safe custody on my airtel on may 17 after paying 150 rupees. I activated my number again on july 22nd and was active till july 31st morning. I made several calls and was using sms facility in my airtel number till then. Even after repeated complaints airtel was not responding me properly

On july 31st, airtel disconnected my number with out any notification.
Right now i don't have my number which i have updated...
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S
Shoaib_Mustafa
from Pune, Maharashtra
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balance deduction from main balance without any usage of data.

Address:Lucknow, Uttar Pradesh, 226010

My balance was over 120 rs on 02 aug 2017. Whole balance was deducted from my account. On calling customer care they told me that i have used data for that money deduction. But did not use any data.
And this is not first time it is happenning. 3 or 4 times it has happened in past as well. Need proper support and refund. Or i am really going to port my number. Highly dissatisfied with customer support.

Name - shoaib...
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Address:New Delhi, Delhi, 1100062

,
I ashim badhwar running with my airtel number [protected] and happy with the services till i faced this new issue specially travelling international after long time for my business trip to kuwait, i took this package from airtel after talking to some one in airtel center on 28. Th. Of july that was friday in which they told me that you have to pay rs2999 pluss gst and in that case you will get free incoming calls and 3gb data, 250...
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D
Dubey@1989
from Sitapur, Uttar Pradesh
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not providing engineering services at given time

I have recharge my i. D by rs.405/ my id number is [protected] date-29/07/2017 and it is said by your customer executive that after recharging 405 rs company will provide free engineer visit within 12hour. Bt there is no any engineer visit today. When i call the engineer number which is sent by your company engineer misbehave with me he said i will not give any service without paying of rs 150/ and don't call me again. Pls take it in your...
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S
saumyasri
from Delhi, Delhi
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mobile postpaid

I am highly dissatisfied with the service of airtel for my postpaid account 999*.

I have several issues with airtel and don't know where to start with.

1. I had subscribed and updated my plan with airtel in feb/mar to 1199 infinity plan, as i was getting high billing amount and was thus promised (Please read again - was promised) that my bill will not exceed beyond 1300 after taxes. But it still continued to...
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R
Rishab Rana
from Jamshedpur, Jharkhand
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extremely slow 4g network

Address:Ranchi, Jharkhand, 834001

Airtel challenges that it is the fastest 4g network in india.. And its 4g services is better than any other companys. But the fact is.. It is the worst network.. Neither calling services are good nor its 4g 3g data services. Barely it crosses 100 kbps of speed. It also a quite tough job to contact its customer services, almost it takes 20 min to contact its customer incharge. Airtel just befooling its customers. Sir please take some action...
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M
mayank2382
from Mumbai, Maharashtra
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non receipt of bill and outgoing barred

Address:New Delhi, Delhi, 110063

Hi team,

My name is mayank - phone [protected]. This connection was taken by me from airtel and i have not received any paper bill as well as e-mail bill till date.

Airtel have sent me pre-recorded messages, where i requested call back several times, but none of airtel executive called me. Rather, they have barred by outgoing calls on 26th july 2017.

On 2nd august 2017, when i called them and asked...
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A
Alano Motors Private Limited
from Vasai-Virar, Maharashtra
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erratic network - prolonged for over 4 months!

Address:401208
Website:www.alanomotors.com

The network on my number is extremely erratic. All calls gets dropped amidst of any call. I have been complaining for the past over 4 months but to no avail. I am tired of explaining my problem to umpteen number of call center executives. I feel, perhaps, this problem has no solution and planning to switch service. This has been pathetic though i have been a loyal customer to airtel for the past over 12 years...
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R
riti27
from Haridwar, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

solve the internet problem

Sir /mam i recharge my no [protected] with 399 rupees but my internet not working but voice call working and there show 1gb data remaining in my no... My phone is 4g set but internet not working... And i don'tknow how in my recharge 1 gb data pack is activated. I call in customer care no 198 butnothing helpful me there... Please solve this problem of your valuable old customer.. It's my kind request to airtel...
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A
Akashthk
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no internet balance after recharge of 346

Hi,

My mobile number is [protected]. I have done a recharge of 346 on 15th july (Order no.[protected]. I was suppose to free incoming and outgoing calls and 1 gb of data per day till next 28 days of recharge. But it worked well for 10 days and after that there is no internet balance. Although the calls are still going.
Please look into it on a priority basis (Its been almost a week since internet is not working),...
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L
Littledon
from Raipur, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

airtel insecure plan

Address:Chennai, Tamil Nadu

Hi,

This is littledon. This is about my most terrible and worst service i got from airtel.

I subscribed for airtel secure plan and paid for that worst service from my pocket.

Ten days before i raised a claim under that stupid plan, and after a rigorous follow up i sent my phone to them. Its just a minor damage and i never mishandled my phone. It was in a perfect working condition.
br...
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N
Nisha Christy
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

others

Address:628002

My new sim no: [protected]. My head set is 4g head set. My sim card 4g sim card. First recharge amount is rs.445/-. But not activate 1gb 4g per day+unlimited std and local calls in 84days. Please activate. Now another plan activate to this sim card. Please correct it for yours valuable customers. Please activate your offers plan to this sim card and headset. Thank you...
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B
Bharathi Dhasan.S
from Mumbai, Maharashtra
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cc fooling and technician cheating for view card problem

Address:603202
Website:www.airtel.in/digitaltv-recharge

Reported the issue on 8th july stating that 'view card problem'. Its was prompting that the 'view card was not inserted properly. Please swipe and reinsert the view card'. Hence called the cc and informed about the issue and got a reference no as 62898369 for the issue. The technician visited and unplugged the view card and power cable and realigned and he charged 150rs and it was working when he left. On the same day night the problem again...
+3 photos
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S
Sushma Gawade Nair
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

block sim due to lost mobile

Address:400042

Please block my no [protected] immediately as my mobile lost. Please block no on immediate basis and issue new card and let me know to issue new sim with same no. Please do the needful and inform me on [protected]@gmail.com if any other documents required to submit in order to block my sim. This is very sensitive case so please do it on priority basis....
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