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Airtel Complaints & Reviews

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Last updated May 16, 2024
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Airtel reviews & complaints page 1256

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N
Nihal Giri
from Hojai, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to switch to 4g

Address:East Champaran, Bihar, 845401
Website:Airtel.in

My airtel mobile no. Is [protected]
I want to switch to 4g, i had visited airtel store many times but all possible ways were tried by those guys but i didn't get 4g.
They sent new 4g sim 20 digit no. To 121
From my old sim and i get message to reply with 1, and i replied with 1, it says 4g
Will activate after some time but my old sim network never goes and never get network on new 4g sim.
I am frustrated...
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ashique kb
from Hosur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Duplicate sim connectivity failures

Address:Ernakulam, Kerala, 682505

I got a duplicate sim from airtel for [protected] as i lost the previous one, saying "will be activated within 2 hours. As a matter of fact, it didn't.. It's been a week now. I have given all the details before accepting the sim.
The following are the numbers on the sim.

[protected]
[protected]u
If any, please rectify the problems as soon as possible.
Regards,
Bhasi k k...
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C
cg_gsaxena
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Suddenly balance got nil

Address:457226
Website:www.airtel.com

My mobile no. Is [protected] have been recharged on 26/04/2017 with rs. 550/- at that time balance was 702 rs. After that we did not use this mb. No. More presently it is showing nil balance.
Recharge transaction id is[protected]
Kindly look into the matter asap.
We also contacted at 198 but they are beahaviouring like irresponsible.

Regards
Gaurav saxena...
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Prasoon.jmit
from Bengaluru, Karnataka
Jul 23, 2022
This thread was updated on Jul 23, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SIM not working after port

Address:560035

Hi,

Today i received the message from airtel that i port request is approved and by 10 pm my number will be ported.

But at 10 pm my old sim stopped working and my when i inserted my new sim i am getting message "mobile network not available", now currently my both sim are not working.

Frankly speaking i am frustrated with the service that i am getting from you guys. I have raised request for...
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R
Rishikesh Barman
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complain about delay recharge.

Address:Jalpaiguri, West Bengal, 735102

My airtel prepaid no is [protected].
I have recharge 10 rupees in 09/06/2017 through net banking and the 10 rupees is deducted from my bank account with reference no uh11877798 but the mobile is not recharged. Please either recharged my mobile no very soon or return the amount to my bank account.
Please take action very soon i have trouble with this problem....
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S
SAI PAVAN DAVINENI
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Porting completed , number not activated

Address:520008

Hi my number is [protected]. I ported my number from idea to airtel i received the sim from airtel store (K p nagar, vijayawada, a. P-520008). The number got deactivated for idea but it is not activated at in airtel. As i have a link up of this number with many i was getting my problems without this number. So i need a quick solution.
I am attaching the sim details....
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S
sanjamgupta
from Chennai, Tamil Nadu
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59059

Address:180001

I have bought an airtel postpaid connection under airtel to airtel mnp bearing mobile number [protected] from Tamil Nadu telecom circle to Jammu and Kashmir.My phone is showing signal bars and when I'm trying to connect to 59059 for tele verification it just keeps on disconnecting. Kindly help me out.
My alternate contact number is [protected]...
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B
Bala Yohan
from Karaikal, Puducherry
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My Phone Was Lost

Address:Thanjavur, Tamil Nadu, 613204

Its An Airtel Sim And Its Number [protected]
And The Phone Is Samsung Galaxy A3
Please Find The Location My Phone.

My Phone Was Gone As Yesterday When I am Was In Home My Mobile Was Stolen By Someone I Don't Know Who Has It The Mobile Is Much Important For My Business...
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S
surendrasuri
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False postpaid bill

Address:Thane, Maharashtra, 421201
Website:www.airtel.in

I am facing a serious problem regarding mobile number [protected].
I had taken this number in aprox march-april 2016 with advance payment of rs 200. Due to this there was no any rental for 1 year and it was free for 1 particular number. I was getteing bill too of rs 0 till 22 jan'17 with airtel account number [protected].

After jan i didn't get any bill for this number but got mail from airtel that i have to pay bill.in...
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A
achintya_paul
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband shifting and wrong billing

Address:Pune, Maharashtra, 411007
Website:www.airtel.in

This is regarding the shifting request ref no : 81841656 raised on 30th of april, 2017.
Ll no :[protected]

This request was not processed by airtel after several follow ups (Hours of cc call everyday after raising the request) and several complaints (E. G. 82355446, lb[protected]. It was escalated to nodal west team as well as national escalation team but no response or resolution provided to customer.
Then i had...
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I
inder923
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Double recharge but got benefit for single

Address:Kapurthala, Punjab, 144401

Hello,

Last week, i did a recharge for my customer of rs 349 in which we get unlimited data/call for a month. During initial submission, i got message that it is unsuccessful so it asked me to try again and i did it.

After few mins, i saw that rs 349 was deducted twice and customer also got message twice but he got the benefit for only single month.

Customer did not pay for another recharge because...
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A
Ashish2795
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong IVR options on customer care numbers

Address:110070
Website:www.airtel.com

I am an airtel user from past 4 years.
Whenever i call on 198 or 121 on their customer care number, there are many options from 1 to 9, and they ask to select an option but whenever i select option 9 to speak to their executive, it says "oops it's an incorrect option"
There is no way to contact customer care executive as they are cheating with their customer. A customer care should be fast as possible to reach the consumer but...
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H
HarshaAirtelBangalore
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to use internet

Address:Bangalore, Karnataka, 560037

Hi rajesh,

For your information can you check my all call details to airtel customer care and emails.
? I told first attempt i am able to browse after that it will disconnect so because of this i am not able to connect to internet and do any task.

Second point so many guys called from your team and explained different different solutions. One of them is that 199 recharge is for 4g but your is 3g handset...
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Pradeep godha
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel net speed..3g 4g not working

Address:Bhilwara, Rajasthan, 311602
Website:[email protected]

Dear team,
3g 4g speed of airtel so poor at bijoliya location

Network - airtel
Reason - net speed not provided
Location - bijoliya bhilwara rajasthan 311602

65% people 3-4g net recharge of airtel in our area but airtel ignore about that and providing poor facility to all...

I have loss my money under recharges...

So poor service i have received from airtel...br...
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M
M Ranadheer
from Tumkur, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Request for disconnection of fixed line no. 04844061441

I have paid march month bill of rs.816/- by cheque no. 280186 dt 19.4.17 and amount credited to airtel account on 28/29.4.17 and having acknowledgment for the same and paid april month bill of 903/- vide cheque no. 280290 dt.20.5.17 and also having acknowledgment. But still, airtel people are harassing for payment of march and april bills. I have emailed the acknowledgment to them twice. Inspite of this they are making calls every day to...
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Abhijit_Das
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel gives wrong information & harass to customers

Address:Kolkata, West Bengal, 700071

My no is [protected]. I cant sms to any number from first, when i take this this sim (3 to 4 years ago). I was complained regarding this at that time, but no result.

Now i want do sms, but cant. Again i was raise a complain on[protected], complain no. Rprov[protected], that executive give me[protected] within 1pm, to solve that problem, but not solved.

I was called again again 4 time, another complain no give...
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A
Ashish.max
from New Delhi, Delhi
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Lost Airtel Prepaid Sim card

Address:Sonipat, Haryana, 131028

Dear Sir/Madam,

SUB:Issue of Duplicate Prepaid Sim card of Airtel :

With reference to the above subject, we have lost the sim of mobile No.[protected].
So we request you to issue a duplicate sim for the above mentioned mobile number.

Thanking You,

Your truly,

Ashish Chaurasiya...
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Y
Yeshwant Deshpande
from Delhi, Delhi
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Two time payment

Address:Indore, Madhya Pradesh, 452013

Ref. no, [protected]GABLBLPGO dt. 08/06/2017. i was recharge my mob. [protected] . but on my a/c. paid two time Rs. 250/-. I request to you pl. refund Rs, 250/- on my a/c.
Thanks.
Yeshwant G. Deshpande
Indore(M.P.)
My alternate no. is [protected]...
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N
ncsau
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Postpaid mobile number disconnected in, april but still getting the bill

Address:411001
Website:www.airtel.in

I cancel my post paid mobile number (# [protected]) on april 14th via request number 75526134.

But i see you are still charging bill for it. As i had an auto payment mode, you are charging from my credit card every month.

Please stop doing these kind of monkey business and return my amount immediately.
Regards
Narayan chandra sau...
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Preetish Gautam
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Porting from pune to delhi (airtel)

Address:110092
Website:www.airtel.com

Hello sir,
I use airtel (Pune) but as i got transferred to delhi had to opt for porting to airtel (Delhi ncr). The first instance i had been to the airtel store (Nirman vihar, near metro station, delhi) on 2nd week of march. They denied, saying porting is not processed as there are some problems. Thinking i had no other option i was leaving when i came to knowfrom one of my friend who did porting. I called the customer representative,...
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