Airtel Complaints & Reviews

1 month back, two of my friends who are staying in my area have bought new Airtel broadband connection of 1099Rs plan @16Mbps and I am using the same plan for the past four months but with just 8Mbps. So, I have called Airtel customer care today to ask them why I was not intimated earlier about this speed upgrade from 8Mbps to 16Mbps since my area is feasible for it. Customer care person said it's not possible and after a long conversation,...

Dear service team,

Hi, this is Mr.P.K.Kunhikannan from Kolkata having airtel prepaid connection no. 0091-[protected]. I lost my mobile yesterday night, hence, I want to request the Airtel team to please BLOCK this Sim card ASAP.

Please guide me through the process of issuing a duplicate prepaid SIM card (if possible, with the balance amount from my previous SIM). I expect a quick solution to my problem with further...

It has been two months of due date of my airtel bill. My bill generally forms on 7th of the month. On 8th may I checked my unbilled amount to be Rs550(excluding monthly rental which is of 299). This means my bill should be around Rs850-900 but what I got in my bill is around Rs1400. I am unable to pay this amount and I didn't got any help from airtel executive also.
Kindly get to my problem and provide me with suitable option to pay...

Sir i was using 12.5 3G data pack for ₹1250 from past 3years it was legacy plan.. 4 moth back without my concern they changed data pack plan, now they are providing me 8gb 3g data pack for₹ 1250.
One of airtel client name called syed [protected] who called me and told i[censored] pay the bill i will provide you the previous pack. But now he is not answering my call.. Please give me justice...

Hi, i recharged 299.00 rs in my airetl account [protected] on 2nd may 2016
My transaction id is 673001 and 673608 two time i tried recharged 299.00 rs
By airtel app but payment deducted 299.00 rs is citi bank account on 1st may 2016 on 12:17 am.. After that i recharged my account by airtel app on 7:14 am by my hdfc credit card transaction id is[protected] that was succesfull that time...
After that i called customer...

I am suddenly receiving these messages on my idea sim.
I never requested for any other sim or any airtel service.
It seems somebody got himself a sim on my name.
I want to resolve this issue so that no body could use a sim on my ID for illegal activities.

Following are the messages received from Airtel.

1st message from AK-AIRFTA

airtel mobile [protected] is now activated. Pls...

I had registered a complaint about range issues in my area to airtel customer care centre. When i try to make a call the call gets disconnected continuously. There are two airtel connections in my house. Both face the same issue. I called up customer care three times in last two months. First time they told me that they'll get back to me within 2 days but no response came from their side. I called two more times and still no response.They...

I am naveen kumar ([protected]@gmail.com)

I have applied for a new airtel broadband connection on 13/05/2016 for the address #3/194, 3rd cross street, kumaran kudil annex, thoraipakkam, chennai -97.
I made a payment of 1000 and gave my id proof and pictures to the airtel broadband executive person. (Name: basha, contact: [protected])
After which i have received no calls regarding my connection, when i tried to reach...

Sir,
My name is sunil kumar from jamshedpur. I was purchase airtel sim card approximately ten to twelve year ago but that time i was no address prof so i taken second person address prof and i take sim card.
Now that sim card is not read in any mobile so please request you allow duplicate sim card and replace [protected] this no.
O i request you quaky proceed....

I had recharged two times 500rs each, the transaction was successful but recharge failed saying there is some technical problem.

It has been 18 days there is no refund and every time there is some new answer from the cc

Highly disappointing, the services are not supportive at all. Technical faults from the merchants end and the customer has to make n number of calls....

Hi,


Yesterday[protected] i was recharged mobile number [protected] by tariff plane 85 to deduct pulse rate on my mobile number but 85rs deduct two times in my account.


My mobile received recharge message two time 6:30 and 7:07. How it is possible same tariff plane activated same number same time or same day.


If it is possible then this vary beg problem in you software recharge....

Issue is: converting this two numbers 98*4 and 90*4 from postpaid to prepaid request

I am very disappoint and feel very unsatisfied with all airtel customer services, level 1, level 2 and level 3 support and reply regrading this simple issue to convert postpaid to prepaid.
They don't care of the issue just provide the time frames to fix the issue and after that again some time... Same circle is going on.
They...

I want to let you know a fraudulent activity by airtel employee. I received a call from airtel caller-payal ([protected]) to convert my existing number ([protected]) to airtel postpaid number. She offered me rs-199 plan which contains 600 calls + 400 sms; i agreed on it.
Next day an agent came to me and give me a new airtel sim and ask me for and id proof and rs-250. Again i got a call from airtel ([protected]) for confirmation, but now...

In chennai near mugalivakkam, for the past two days (From may 18 - 2016), i am getting only cross connections in the airtel number, couldn't establish connection in either way both incoming or outgoing, (Where as other networks works good)
I was helpless during my emergency. (Whatsapp helped me)
Irresponsible customer care people asks us to bare it till july.
The same case happened in the month of april and took more...

Its been a month i have raised request for broadband connection with airtel and everytime an associate calls me stating feasibility check will be done and they will get back to me. It happened for almost 10 days and then one executive was sent to collect documents and money after confirming connection is available in my locality. I was informed to get connection in 4 days and later when i checked with airtel customer care, they said again...

I am having phone no. [protected] & other no [protected] for the last 10 years and now, not getting signals for the last three months. I am staying in iind floor at e-126, pandav nagar, patpar ganj, delhi-91.
I have lodged a complaint 10 days ago in this regard on number 198 and they assured that my problem will be shot out within four days. The complaint no is 69181977.
I am working with press times of india as a manger and this...

My distributor no [protected] not give me balance lapu.
Ir mere month me 7-8 activation hote hai. But distributer kehta hai ki humare dwara ki hue frc 78 ke sim bhecho jo hume 60rs ke deta hai. Agar maine is bare mai kuch kha to unhone bola jha chahe complain kar do.
Mere jis area mai shop hai wha par net ki frc wale sim kam sell hote hai month me only 1-2 sim sell hote hai. Agar me unse 78 ki frc ke sim le leta hu to woh exire...

My father V.Mohanasundaram has been using Airtel No. ([protected]) since last 10 years. This number has been linked to all my bank accounts and other important services. Recently this no. has been out of service without any prior notication. Initially I though that this may be due to SIM damage, since there no SMS of disconnection. Later, I went to Airtel centre in Perambur, Chennai to get a duplicate SIM. There, I was informed that this number...

Hi team

I have raised many a complaints with airtel customer care for this issue. They are just closing the problem ticket without any resolution. I stay on the 21st floor of one of the most porsche areas of indirapuram ghaziabad. Airtel boasts of network, that too 4g connectivity in the remotest corners of india but i dont get any signal at my 21st floor apartment irrespective of the fact whether i am inside or standing in...

Without my knowledge my sim replacement was done at airtel outlet on 30th april, x persona approached one of the airtel outlet submitted my photo copy my id and took my sim on 30th april (Saturday) @ hyderabad and 1st may is sunday and i took new sim on 2nd may (Monday) @ vishakhapatnam after, meanwhile x person the sim misused and filled and filed ftr in police station.

I same regards i sent mail to nodal team on 15th may...