Claimed

Airtel Complaints & Reviews

2.1
Last updated May 16, 2024
Complaints 54506
Resolved
21959
Unresolved
32547
Quick Links
Statistics
Share
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 359

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
I recharge my phone number via Airtel thanks app but recharge is not reflecting in the account and balance has been deducted....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Hello,

On 14th of april 2020, i had recharged for rs.598 (Valid for 84 days-1.5gb/day), through airtel thanks app. To this recharge a coupon of rs.40 was applied in the airtel thanks app. The money was deducted from my account, but i couldn't see the recharge reflecting in my account. I checked with the 'transaction history' in airtel thanks app several times, and couldn't find the transaction.

So kindly look...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mfsohel
Report
Copy

regarding my sim

Address:Flat # 301, Park Road, kurnool, AP, India

Dear sir,

I was holding airtel number [protected]. By entering wrong passwords the sim got blocked. I need a puk code to use this airtel sim card. I am enclosing my aadhar card & copy of sim card for your reference. Actually, i think the number is under my nephew's name (Mohammed habeebuddin sameer), write now he is not here he is in the united kingdom studying there for future studies. I request you to change my name or send...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
P
Preetam Naik
Report
Copy

recharge not credited prepaid

Address:Airtel

I recharged my number through airtel thanks app. Recharge was successful but still I didn't get my recharge even after 4 hours !!!
Still no sign of crediting my account. In difficult situation like covid19!!...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
NamanS754
Report
Copy

deactivation of broadband account

My airtel broadband stopped working in February 2020. I had called customer care multiple times in the same month but the issue was not resolved. I asked for deactivation of the services on the call, but again nothing was implemented.

After that, the landline that was provided to me with the broadband stopped working and there was no way for me to reach customer care on phone. I sent an email to airtel customer care on March...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Dear madam/ sir
On april 14 i was recharged to one airtel number. But the number i was recharged which is in not service. The recharge was done through google pay. I really don't know what to do. So please kindly reverse the recharged amount to another airtel prepaid one of my family have. That day already i send one complaint about my issue. Your people contact me throught email. But unfortunately that tine i missed the chance to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ayush Raghuwanshi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge not done. amount debited

Didn't received any recharge while amount is deducted from my account.
Rs. 1498 on airtel number - [protected]
Done through my airtel app
Payment through paytm app
Transaction id[protected]
Also the app showed that recharge failed and amount will be refunded in 8 hours. But didn't received any.
I have emailed regarding this but didn't received any reply from bank....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
My mobile number [protected]. I recharged via Airtel app. Amount deducted from my bank account but recharge not done. No history in Airtel app transaction. But amount sent. Please rectify my issue....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajeshcyclist
Report
Copy

recharge failed

I have recharged my mobile no [protected] with amount rs.149/- on 15 april 20 at 08.26 am through airtel app and amount paid through airtel upi. The amount has been deducted from my account but recharged has not happen till date.
Detail of recharge as below-
Upi transaction id[protected]

Amount rs.149/- on 15-04-20 at 08.56am
To — airtelin. [protected]@axisbank...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I have ported my sim from dolphin to airtel but even after so many days i am not able to recharge the airtel number. Everytime it shows recharge failed when i select the operator as airtel and my incoming and outgoing services are stopped. But when i select the operator as dolphin the recharge is successful but my dolphin sim shows no service when i insert it in the mobile.
Please resolve this....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anwar mulla
Report
Copy

recharge amount deducted twice

I tried recharge for two times for a same number and for both the money has been deducted....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Tc-17/1644, sreepadam, Katturoad, poojappura p. o.
Website:Airtel recahge

I have recharged through airtel thanks giving app and payment was done through upi bhim. My money rs 399 was deducted from my account but app is not showing that transaction and my pack is expired. Airtel customer care is not getting connected and its the worst experience. I want my refund or recharge to be done as soon as possible because it is expired...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Chandigarh

I have made the payment for fibernet connection for rs. 942 on march 18, despite the assistance given by senior and other team, we are still struggling with the internet connection. The caf [protected] and the transaction id is[protected]. The airtel executive visited us on april 4 and placed the set up box with no connectivity and assured us that the connection will be up and working by april 6. Then again the executive visited us april 12...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Saikiranyeldi
from Nellore, Andhra Pradesh
Report
Copy

internet services

I am Airtel prepaid user and they are charging Rs 598 for unlimited calls and 4G internet for 84days. I have given many complaints to service provider that i am not getting internet even though it is showing as 4G it will take 2 to 3 mins sometime not even load Google home page....
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Akanksha.27
Report
Copy

airtel sim not working, since 2 days

Address:Hajipur, Bihar

My father's airtel sim is not working for two days now. We have checked everything, reinserting sim, checking settings but nothing worked. We called customer care too but no one picked up the call.
His number is [protected]. Please check the problem with this number.

Can some one please help assess the problem with the sim?
We recently recharged the sim too....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rajkishor76
Report
Copy

prepaid recharge is not credited

Address:KESHAVPURAM KALYANPUR

I have recharged my mobile no [protected] with amount rs.698/- on 10 april 20 at 10.22 am through airtel app and amount paid through google pay. The amount has been deducted from my account but recharged has not happen till date. I have to again recharge with 598 on 12-04-20 to resume services.
Detail of recharge as below-
Upi transaction id —[protected]
Google transaction id — cicagkdhibzonq
Amount rs.698/-...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jawaher thilaga
Report
Copy

new duplicate sim card

Address:chennai

Hi this is

I lost my mobile yesterday mobile no: [protected] could u plz block my SIM CARD and let me know the procedure to apply for a new duplicate SIM CARD and if there is any charge for that...?

with regards...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I recharged my airtel number ([protected]) on (15/4/2020) through airtel app with rs 598.0. Then a message came saying that bill payment of rs 598.0 has been initiated towards your airtel mobile [protected]. Txn id :[protected]. The payment will get posted to your airtel account within maximum 4-hours.
But later it says that payment failed : your recent transaction for airtel mobile number : [protected], amount rs 598.0 and txn id...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sudhakar0107
Report
Copy

wrong mobile recharge for airtel

I was recharged worng airtel number and raised complaint to customer support team but till issue not resolved.It is wrost support team and never seen this type of service....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashruti Kesharwani
Report
Copy

regarding the refund of amount

I have done recharge of rs. 399 on airtel mobile no. [protected].. dated- 8/4/2020.
amount has deducted from my account, but recharge didnt complete. even i got the messege regarding refund. it has been around 7 days but amount has not refunded yet in my account....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy