Ecom Express Complaints & Reviews

Delivery refusing to deliver the product but he already took the product and changed the status as delivered he is very rude with his behaviour and threatens that he won't deliver the products if we order

This already happened twice to us...

AWB no: [protected]
This package was supposed to be delivered on 12 July 2023. The delivery agent came to my doorstep and asked for OTP to handover the package however as i had given landline, the OTP could not be received. I told that to the agent and he went back without giving the package and asked me to change my number by talking to Ecom customer care. This is when the problem started.
I have been calling the customer care...

I order a product of cellphone costing me 9000 and the seller said it was dispatched and is in transist its was ordered on 7or 8 of the July 07 2023, and still the delivery is not done at my number so I provided this number to call I hope my issues will resolve or I will get refund regarding it ....

Late delivery no mails in my contact and calls attempted...

Unauthorized transaction of ₹3457.46 done to Ecom express without any order placement kindly provide refund and solve issue...

AWB No:[protected]
My order has been at the delivery centre for past 7 days yet no attempts have been made to deliver it yet ....

It's been a whole week since my order arrived at the shipment centre but yet no attempts have been made to deliver it...

Sir, My Package AWB NUMBER : [protected] Has not yet Delivered to me Today which is the Expected Delivery Date ... The Delivery Boy didn't even Place a call to me Before Delivering my Order and the Current Status of my Order is Showing Un-Delivered without any Valid Reason... So, Kindly Resolve this issue and Deliver my Order Today itself as Soon as Possible....

Sir, Kindly Deliver My Package AWB NUMBER : [protected] to me as Soon as Possible Today Itself As the Status of my Order is Showing Un-delivered without even Contacting me Before Delivery ... So, Kindly Place a Call to me Before Delivering My Order Without any Further Delays.. Since it is really Urgent....

We are associated with meesho ajio and many other marketplaces where ecom courier boy comes and take the pickup. The courier boy name Asfak Footer Mob no. [protected] has done very rude behaviour. The situation was just that we told him not to use lift for his personal purpose. As lift is private and it is for goods purpose only. We have spoken very politely where he answered us in bad words and has rudely behave with us. Next day when he...

Order no : APSAR14
Tracking no: [protected]
ECOM express
Shipment was expected to be delivered on 27th june 2023 but still not delivered and no updation on the courier. Status in tracking shows in transit from 7 days.
Kindly do deliver the courier soon as it is valuable....

My delivery date has gone... now its 3days late what will i do now..
Where should i do my refund now...

My order through Ecom express parented with Ajio has not been delivered from more than a week now. No attempt was made by the delivery driver to connect and get my item delivered and just updated the order status as undelivered saying attempt was made. The worst courier service in Bangalore till date. Tried connecting with customer support from Ecom express and no one responded for the email or query posted through their website. AWB Number...

Delivery was picked up on 23/06/2023, but not delivered till date, today i checked my message, it was showing for OTP for CANCEL delivery, i have not iniaited any cancel delivery option from my side, now the tracking system shows the message undelivered, HOW COME ????????...

We have ordered on sg on 14/6/2023, ecom got the order in 14th or 15th, and now it is 25/6/2023, it has been thrice the amount of days sg promised to deliver the product in, and whenever we called customer care they said attempt to deliver will be made tomorrow and when we called the next day they always said sorry sir attempt has not been made tomorrow we will guarantee make attempt. Ecom guarantees a maximum three day delivery but it has...

I want to cancel my order and have selected the same option on the respective site but the return / cancellation has not been initiated. It shows OFD applied on the track my order page. Kindly cancel my order as I don’t want the product anymore and boost the return process.
Tracking id: [protected]...

I had placed an order on 11th June, 2023 but hours later I had changed my mind and had requested for cancellation of my order but I was informed that as the package was already handed over to the courier service (Ecom Express, Tracking No.- [protected]) for the delivery process and hence their support team couldn't cancel the order from their end.
Therefore, to attempt a successful cancellation of the order, I was informed from their...

I want to cancel the order as I have entered the wrong delivery address and I will not be available at the given address. My parcel airway bill number is [protected]...

I placed my order in AJIO on 4th june and the order was supposed tondeliver by 12th june, but it was delayed and still by today 17th june it was not delivered. It is showing in transit at Hyderabad for the past 6 days and not moving further. Please have a look at the screenshot attached to find the order details as well as the status till now and make the delivery fast asap. Thank you....

Please return this product and refund my money...