Claimed

Ecom Express Complaints & Reviews

1.8
Last updated May 29, 2024
Complaints 6410
Resolved
1263
Unresolved
5147
Quick Links
Statistics
Share
Contacts

File a complaint to Ecom Express

Having problems with Ecom Express?

File a complaint and get it resolved by Ecom Express customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Ecom Express reviews & complaints page 7

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
Hamz23
Sep 21, 2023
Sep 22, 2023
This thread was updated on Sep 22, 2023
Report
Copy

Still have not received my package

My package arrived at the final destination hub on 18th September but still hasn't been out for delivery yet. The AWB is [protected]...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
B
bhimu kelur
Sep 18, 2023
Sep 19, 2023
This thread was updated on Sep 19, 2023
Report
Copy

Ab roller wheel for full body fitness

Address:GAGENDRAGAD

This product bad...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rajaji ji
Sep 15, 2023
Report
Copy

Wrong debit from my 2 week salary

Address:Tarn Taran

Hlo sir,
Mera name harsimranjit singh hai.my dp is DP127382
Main Tarn Taran kmm karda c
Meri 2 time salary company ne cut layi hai
First salary 21 August 2023 to 27 August 2013 tak main 312 parcel done kite c 16 rupee per parcel rate naal but meri salary sirf 1562.77 rupee ayi hai jo k 4992 rupee salary bandi c
Meri salary cho wrong debit Hoya va Jo awb number company ne share kite va mainu oh awb number...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Sep 14, 2023
Sep 18, 2023
This thread was updated on Sep 18, 2023
Report
Copy

Tracking ID 460000903252 Order ID SHID-1866242

Address:111-65 Virginia Cottage Eraniel Road,Thuckalay

I have ordered my product on thu 04 September and the delivery date was 08 September but courier boy never ever called me and when i am trying to reach they never picked my call while i am tracking my product their always showing tomorrow will be deliver daily i am updating my address and my number but nothing happening please improve your performance and someone is waiting for there product but your are always delaying my order number is...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
Jayshah2007
from THANE, Maharashtra
Sep 13, 2023
Sep 15, 2023
This thread was updated on Sep 15, 2023
Report
Copy

Non delivery of urgent shipment

Address:THANE
Website:www.ecomexpress.in

I would like to inform that my shipment of books picked up by e-com express from noida vide awb no.[protected] on 03.06.23
has reached at their thane delivery centre on 06.09.23 as per their tracking.

But it is still not delivered at my thane address & i fail to understand the delay.

Not able to talk with any customer service executive on their helpline no & very pathetic service for a courier firm dealing...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
braj187
from Mysore, Karnataka
Sep 13, 2023
Sep 15, 2023
This thread was updated on Sep 15, 2023
Report
Copy

Not delivering products

Address:65/1 sowparnika nilaya ragavendra ngara laila post belthangady 574214

I have ordered my product on thu 26August and the delivery date was 3rd septmber but courier boy never ever called me and when i am trying to reach they never picked my call while i am tracking my product their always showing tomorrow will be deliver daily i am updating my address and my number but nothing happening plz improve your performance and someone is waiting for there product but your are always delaying my order number is #[protected]-5953...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Srijan_kumar
from Raipur, Chhattisgarh
Sep 10, 2023
Sep 11, 2023
This thread was updated on Sep 11, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non shipment of my delivery even after multiple calls

Address:Haryana

I have ordered a product from the adidas website on 3rd of September and my product was to be recieved on 7th of September but the delivery person falsy claimed the address not located, even after providing a more detailed address and a new phone number, I did not recieve my parcel. Today is 10th of September and I still don't have my parcel and I am in urgent need of it. I tried calling customer representatives of both adidas and Ecom express...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Nitin_Shukla
from Mumbai, Maharashtra
Sep 5, 2023
Sep 6, 2023
This thread was updated on Sep 6, 2023
Report
Copy

Complaint Regarding Non-Delivery of Package - Unacceptable Customer Service

I am writing to file a formal complaint regarding my recent experience with ECOM Express. The tracking number for my package is [protected], and it was scheduled for delivery on 29.08.2023. However, the package has not been delivered, and the tracking status was falsely updated as "Incorrect Address."

Despite my repeated attempts to contact your customer care team via phone and email, I have not received any response. It has...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rajaji ji
Sep 4, 2023
Sep 15, 2023
This thread was updated on Sep 15, 2023
Report
Copy

Short Payment received

Address:TRN taran taran branch

Dear sir,
My name is Harsimranjit singh
My dp code is DP127382
I have received payment only 1562.77 rupees in 01 August 2023.my pending payment is 3487.77 rupees
My work days is 21 August 2023 to 27 August 2023.so please solve it....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
K
kapoor,,,
from Delhi, Delhi
Sep 4, 2023
Sep 4, 2023
This thread was updated on Sep 4, 2023
Report
Copy

Undelivered product and fake attempt

I have shipped a order through shiprocket via ecom express. AWB :[protected]
My order has been shipped on 27th August from Delhi to gurgaon and estimated delivery date is 29 th August. But on 30 th it's showing undelivered after out for delivery. On 31st it's showed again undelivered and reason is customer refuse which was fake bcoz no one called. On 1st ofd locked applied and on 2nd it took again out for delivery and again undelivered...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
F
Fae
from PATTAMBI, Kerala
Aug 31, 2023
Sep 4, 2023
This thread was updated on Sep 4, 2023
Report
Copy

Very bad customer service

My products were supposed to be delivered on 26 august 2023. But it's still not delivered till date. I am really frustrated as they're not even making any attempts to deliver. I have not received any calls from the delivery partner. I want my parcel as soon as possible.
The AWB number is [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Bhavnish Wadhwa
from Delhi, Delhi
Aug 29, 2023
Aug 30, 2023
This thread was updated on Aug 30, 2023
Report
Copy

Wrong delivery of product

I am writing to express my disappointment and concern regarding a recent order that I received from company. I placed an order with order number #[protected] and was expecting to receive Kiara Sky Blue Embroidered Suit as per the order details.

However, to my surprise, the package I received on August 29, 2023 contained a completely different product, namely only Saree Blouse. This is clearly not the item I ordered, and I...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
W
Weed beats
from Amroha, Uttar Pradesh
Aug 26, 2023
Aug 28, 2023
This thread was updated on Aug 28, 2023
Report
Copy

Not giving my order

Hi my name is parth Agarwal and I want to complain that Ecom express is not delivering my oder to the customer and the are also not returning me my goods please help me that product worth alot for me please return it to me or send it to the customer named fox prox and the AWB no is [protected] please do this fast as possible...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
G
Gangarajula saiteja
Aug 26, 2023
Aug 28, 2023
This thread was updated on Aug 28, 2023
Report
Copy

Product wrong

Address:Kothapally. Mupkal nizmabad h. No 2-74
Website:Ecom

I ordered a 3 shirts of combo and i will 3 T shirts...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Y
Yasar Arafath Ali
Aug 23, 2023
Aug 24, 2023
This thread was updated on Aug 24, 2023
Report
Copy

Ajio

Address:Anchetty (PO)

Iam return my order but not show update
21Aug23...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
RAM KISHAN
from Noida, Uttar Pradesh
Aug 23, 2023
Aug 25, 2023
This thread was updated on Aug 25, 2023
Report
Copy

9980400955

Deepak Kumar
502, SRS tower, Near MEwala Maharajpur MEtro
Faridabad, Pin Code-121003
Mobile no. [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rgcdulas2003
from Visakhapatnam, Andhra Pradesh
Aug 22, 2023
Aug 24, 2023
This thread was updated on Aug 24, 2023
Report
Copy

Delivery of my order not completed

Address:Visakhapatnam

I have ordered my product on 13th August and the delivery date was 18th August but courier boy never called me and when i am trying to reach they never picked my call while i am tracking my product the status is showing unsuccessful attempt. I am updating my address and my number but nothing happening kindly improve your service my order number is AIN03893089 and awb is[protected] today is showing ofd lock applied and revoked again. Kindlyresolve...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sandhya2113
from Siliguri, West Bengal
Aug 22, 2023
Aug 24, 2023
This thread was updated on Aug 24, 2023
Report
Copy

Extreme delay in delivery

Address:Siliguri

The order with order id[protected] was out for delivery and was ought to be delivered about 4days ago. But till now the delivery agent hasn't called me. And the Phone number in of the delivery agent is also not available. I want my parcel to be delivered ASAP. Or I want total refund of my money. Worst service ever....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
KanikaMendiratta
Aug 21, 2023
Aug 21, 2023
This thread was updated on Aug 21, 2023
Report
Copy

Order Status Delivery

I have ordered my product on 13th August and the delivery date was 18th August but courier boy never ever called me and when i am trying to reach they never picked my call while i am tracking my product the status is showing unsuccessful attempt. I am updating my address and my number but nothing happening plz improve your performance and someone is waiting for there product but your are always delaying my order number is #NYK[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Aug 18, 2023
Aug 21, 2023
This thread was updated on Aug 21, 2023
Report
Copy

Wrong material received.

Address:Vill- Rambati,PO - Bhanderhati,Ps- Tarakeswar,Dist- Hooghly,WB,Pin- 712301

My order a laser distance meter, order no [protected], paid rs 1499 dt 11/08/2023, but received a false material. I return the false material and return my money back.Is is very sad after 7days nobody can take serious action.
Regards
Manas Kumar Ghosh
Mob [protected]...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy