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Ecom Express Complaints & Reviews

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Last updated May 29, 2024
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Ecom Express reviews & complaints page 6

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Z
Zidroy
Oct 14, 2023
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Shipment got stuck and is not delivering

I order something from fireboltt webstore and my shipment was doing by Ecom express. As per the tracking id [protected] My shipment is not moving from panaji hub(nearest hub i guess) from 11 oct it was supposed to deliver on 12th oct but still now i didn’t receive that product . I have gon 2 times to all the hub near me but they are unable to track it. I have tried calling ecomm customer care no. But the didn’t receive. Mailed 2 to 3 times...
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Oreno
Oct 14, 2023
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My Parcel not delivered yet

Its already been a week and I have not delivered my parcel yet. The courier service are not picking my call too. They did not even attempt to deliver my parcel yet they send message o[censored]nable to deliver. But when I call them up, they said they left my parcel in their office and did not bring it. After the complain its already a week and yet I have not received my parcel...
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Sritripta chakraborty
from Howrah, West Bengal
Oct 12, 2023
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Ecom Express ofd lock applied

Address:60 Sarat pally 3 rd by lane South baksara villege road how -10
Website:www.ecomexpress.in

Address:
house number 60 Sarat pally 3 rd by lane South baksara villege road how -711110
Phn no -[protected]
I have ordered my product on 6 th oct and the delivery date was 9 th oct but courier boy never ever called me and when i am trying to reach they never picked my call while i am tracking my product their always showing tomorrow will be deliver daily i am updating my address and my number but nothing happening plz...
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R
riddhi138
from Rajkot, Gujarat
Oct 11, 2023
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Mobile delivery issue

I ordered 2 mobiles from flipkart with exchange, exchange : one mobile is redmi y2 another is redmi 6 pro, and ordered Infinix Smart 7 * 2 from flipkart in exchange of them, Now issue is, on 6h october, 2023 courier partner came to deliver mobile whose mobile number is [protected]. They checked my old mobies for exchange, accepted redmi y2 whose exchange value is 1050 and rejected redmi 6 pro, whose exchange value is 2050. I total believed...
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S
SaumyaGupta
Oct 11, 2023
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Order never received

Tracking ID : [protected]
Order Id - 3I47746131

Order on 29 Sep and still not delivered to me (Sri city, AP).
Satyavedu agent said will be delivered on 7th Oct & then on 10th Oct but never received. No one called or tried to attempt.

The status is shown as OFD lock revoled and location to Banglore.

Please help ASAP !!!...
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D
divyankgarg
Oct 10, 2023
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Delayed Delivery and Misinformation

I am getting no response for my orders from Ecom Express even though it has reached the nearest hub and it is providing fake information that it attempted delivery and was unsuccessful but the truth is that they didn't even try to contact me. Now they don't have any customer care as well. I wanted my order on time and it was urgent. I am now facing so many issues due to this.
The sites that are using Ecom Express as their delivery...
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P
Prathik Dewan
Oct 8, 2023
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Bad delivery boy

Address:Tukdah t.e.12no. Gaon

My phone number is not in use so I tried to call delivery boy but he told me only one day your parcel will come after that I can’t carry your parcel then he undelivered my shipment
Awb no. -[protected]...
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L
Lalchhantluanga
Oct 4, 2023
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Order cancelled

Order from Ajio cancelled without my consent...
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H
Hiyahoya
from Madurai, Tamil Nadu
Oct 4, 2023
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Courier man worst

Address:Anna street Meenambalpuram madurai, Madurai, Tamil Nadu

The Ecom courier express delivery man is very bad about delivery order very rude and not responsible for anything that is questioned he is such a mental disorder person think . So please change the Ecom courier man
Here is the courier man no: +[protected]...
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Address:Gujarat, surat

Today I received a text from Ecom express about a product which I haven't ordered at all. But the delivery boy told me it was from flipkart so I received and pay 800 rs in hand. After receiving the product when I opened, it was a burkha. The actual product got delivered after 20 mins. I lost my 800 rs today for a scam. Please do something. Want my money back....
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R
Ramya Prajna
Oct 2, 2023
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Asking for OTP

I have not ordered anything from Ecom Express. Still I'm continuously getting so many calls, messages and WhatsApp messages from 29 oct 2023. I have told that not ordered and don't want the product, they were asking for OTP to cancellation. I refused. So they are daily calling from different numbers. And asking for OTP. Also, I was asked to share the bill details in WhatsApp. For that they are not responding. Daily continuously calling me...
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S
Shahbaaz@123
Oct 1, 2023
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Order related ofd lock

Address:Gadag
Website:Ecom and boodmo

I have ordered a product from boodmo it's car spare part unfortunately the number provided in courier service is wrong. The delivery partner is asking for OTP which is sent to the wrong number i have asked to change the number but no response and even no proper guidance
The sad part is no verbal customer care fed-up with the service...
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D
deepesh1998
Sep 30, 2023
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Car mats order from bodmo with delivery date 30 Sept

No delivery executives called me and reason for non delivery given is that delivery was attempted but address was not found. I called the delivery person multiple times but no one picked my call. Order was made on 7sept not delivered till now. It’s status is now showing OFD lock applied...
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J
Jasminetirkey
Sep 30, 2023
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Misdelivery of Nykaa package

Address:Bangalore

My Nykaa package has been delivered to the wrong address… by one of your delivery person ( contact no- +[protected] first of all he didn’t paid attention to what the delivery address says…..when i requested him to pick package and deliver it to me the next day he agreed but never came back…. Then the day after tomorrow again I contacted him and he refused to come back because of his stupidity and carelessness by making excuses...
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N
ns509543
from Kalyan, Maharashtra
Sep 28, 2023
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Package is delayed delivery

Address:R-003, Chandresh oasis

I have ordered some products from nykaa and it's was supposed to deliver on 22nd sep and it's 28thbsep and package is still not delivered. The status of the package shows out for delivery but its not delivered. I tried to contact delivery person but he is not responding to my call....
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R
ranoalka
Sep 28, 2023
Sep 28, 2023
This thread was updated on Sep 28, 2023
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Non delivery and rude behaviour of ur delivery agent

[protected] AWN
There are two other packages which the delivery centre is in no mood to deliver.
They have a pathetic approach
They make no effort to deliver and then say delivery attempted.
I even have audio recording of the same
Let's C what u can do now
Regards...
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J
JAYPAL MAHIPATBHAI CHAVDA
Sep 27, 2023
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Delivery agent return my order without calling and discuss with me.

Address:SARDHAR , GUJARAT, RAJKOT 360025

I ordered from meesho and parcel delivere service by ecom express. But the day of delivery i got message from ecom that your parcel is Undelivered so i calling the delivery agent and he convince me to deliver parcel tomorrow amd the next day he return my parcel......
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H
Harsh171990
Sep 26, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake delivery of cod product

A fake delivery happen at my home and a person charge money without any order
The delivery boy is from Ecom express...
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A
arj9033
Sep 25, 2023
Sep 27, 2023
This thread was updated on Sep 27, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

499 RS fake cod parcel by Ecom express

I recieved a COD order on my Bengaluru address today, which I had not ordered at all. By mistake, I collected it and paid 499 for it, thinking it might be one of my other orders, but hadn't done COD. still I thought, because I had ordered some clothes from other websites, I thought I might have missed the payment, and might have done COD. It was a simple wasteful black plane piece of cloth inside the package.

To complaint,...
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sreelakshmivishnu
Sep 22, 2023
Sep 25, 2023
This thread was updated on Sep 25, 2023
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Incomplete status

Address:Ecom express, kottayam

Not delivering product... Making too much delay..no delivery attempt was made
Customer name Anil
Ph [protected]...
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