Moglix Complaints & Reviews

I have putchased HP Laser Printer but not received tonner inside the printer nor received the tonner cartridges...

Bought chairs from Moglix Online, Chairs poor quality products fake leather tears in 2 months & they say no warranty on leather
Wheels of chair break in 2 months
feel Cheated with Moglix as in warranty they say no warranty on leather which has cracked and tearing in just 3 months...

Wrong product with a different model number was delivered. But now they have rejected the replace or return request. Ordered a wheelchair of model number KL524L. But they delivered KL524 without lever system. The website had mentioned the wrong model number which led me to buy the product in the first place. Paid Rs 29, 048 for the product and I am stuck with the wrong product. Order number 3362399. The customer care doesn't even have the...

The printer was ordered after making payment to Mr Gaurav online employee of Moglix Ph no..[protected].

Not getting a update saying that the API is not working. Need the printer urgently....

Dear team
I purchased blaupunkt car radio (protucted)colombo130bt stereo
The product is not working
In my a C and i want to return and re fund the same
I'm really not happy with the service
It's delayed in delivery allso
Quality of the product is very worst l didnt expect this from you guys

Please re fund the amount as soon as possible

Order I'd .3346975
Quantity...

I had returned an incomplete product to moglix. From the day of return from my end, it's been 30 days. The delivery is still lying in the supplier city for almost 16 days now and moglix just informs that they can initiate the refund after the delivery. It is unimaginable to think that a delivery is lying in the city for 16 days without being returned.
Even with multiple follow ups, no update on any progress neither any SLA's defined...

I had ordered Allen cooper steel toe shoe with order id - 3337376 dt 13.6.2021. The estimated delivery time was scheduled in a week. But its nearly 20 days over & still I dint receive the product as on date. No tracking details available for the product....

I had ordered a gum boot on 22nd June 2021. Estimated delivery date was 29 June. From 27 June I am continuously calling customer care executive he is telling me by the end of the he will reply me nd send dispatch msg . This moglix is fooling people . My order number is 3347420. I seriously need to complaint about this. No proper facility . Pls help me regarding this ....

The order was delivered on 10th June, 2021, one of the bins was defective with a broken wheel. Request for replacement took many attempts. Finally it was accepted. Pick up for replacement was pathetic, they kept sending people even after it was picked up. And now I am still waiting for the replacement despite many reminders and mail. They keep replying they will update the status within 24-48 hours which still hasnt happened. Requested them...

I have raised a return request to Moglix, as I have received a damaged/used product.
But Moglix has simply rejected it.
Please help to return my product.
Orderid 3337565...

Hi,
In reference to the above order placed on[protected], payment has been made and today it is[protected], we have not received the consignment. we have been calling the customer care and their polite answer is it will be delivered today.

We have sent several mails to your customer care and they have not bothered to acknowledge our mail.

We have never experienced such a horrible service in any of the...

-Order : 3325131
-Wrong product sent
-Return taken back with images on 8th june.
-return product received by moglix and refund confirmed on mail.
-Customer care denying to provide refund
details.
-Moglix repeatedly sending copy pasted response with no heed to questions.
-moglix well known to delay/deny refunds for weeks by inventing excuses.

Kindly help get refund of 9019/- unethically...

Hi Team,

I had returned a product against order id : 2866513 and still I havent received my money back in my account....

I ordered a baja table fan from moglix but the two blades of the fan was broken and even the box was in bad condition. I filed a return but it was rejected. I tried calling the customer care but I didn't get any response....

My experience with Moglix has been very bad. I ordered a small manual lawn mower which cost me a little less than Rs. 3000. I received my order in a very sorry looking plastic sack with handles popping out and the sack was sewn with a thin rope. When I opened the sack there was only a grass collection basket and handle. The main component which is the mower with blade was missing. I called up the delivery guy who asked me to contact Moglix....

I have an order : [protected] placed and received a faulty product in package. They didnt follow the return policy stating ‘Package is sealed back and branded’ so contact the direct brand.
However every package will be sealed packed only !!!
Customer service didnt helped at all. Worst experience ..
I am gonna take legal action and already raised complaint to NCDRC ( National consumer disputes redressal commission)...

Dera sir,
I have order safety shoes on 8th may.
Moglix order details show it's processing from 8th may & now 11th may.

Every evening I call moglix care no & they told me they provide tracking details tomorrow then next day they don't give me any tracking details & say next day they provide.
Please sir help me i really need this shoes urgent....

1. you have packed all 4 panels in a single box so it is very heavy and difficult to deliver the product in a two-wheeler.
2. I agree to pay the local trolly change for receiving the product. still, I am not receiving the products
3. kindly say what is my fault? I have paid your full amount, I agree to pay the local transport charges. Still, if I am not getting the product I am helpless.
your delivery agent writing that...

My order was placed by moglix executive with confirmation of price, stock and assured delivery within 5 days from the supplier(company of product) and after the confirmation the order was placed. Today is 29th day after placing the order still there is no delivery of my order. Who will bear the opportunity loss and loss of time and money due to such unfaithful service. I have contacted many times to the customer service on call and i have...

I purchased(Order ID : 3274142)WeP BP JOY Retail Printer at 14.04.2021 through Bajaj Finserv Emi card and the next day I cancelled that item.But still now (30.04.2021) the amount not refunded....