Adidas — A fake offer

Address: San stefano mall, Alexandria, Egypt

Today, dated thursday, september 3rd, i was offered by the salesman in adidas san stefano branch, alexandria, egypt, an offer of buying any two items out of sale to get 50% off the finale bill, which i found very appealing to me and tried a super star sneaker as a first item and repeated the question : “ any two items???” when the guy assured me yes! Then i started roaming between caps, sliders, slippers, leggings and even asked about a tank top but in vain so i decided to get some socks for a second item. It was then when the manager said that the offer is not valid because the two items were not similar in price!!! Excuse me???!!!
“i asked you twice if it were any items and you said yes, remember???” i said. It was all in vain, just as if i was talking to a wall... I was simply bluffed and my time wasted for nothing, trying this and that in search for a suitable second item!!! I told them to be clear with instructions next time with customers as not to waste people’s time and effort, when the manager answered back that it was logic and i had to know all by myself that socks are sillier than being inside the offer??? What does that mean... Could somebody tell me please???!!!
Was this information helpful?
No (0)
Yes (0)
Sep 04, 2020
Updated by Hebatullah Morsy
Not resolved
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Adidas
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    15%
    Complaints
    1046
    Pending
    0
    Resolved
    161
    Adidas Phone
    +91 12 4456 9100
    Adidas Address
    Unitech Commercial Tower-II 5th Floor, Sector-45, Block-B Greenwood City, Gurgaon, Haryana, India - 122001
    View all Adidas contact information