Adidas Complaints & Reviews

Made an online order on March 18th, 2024, for a total amount of SAR 658.45 that was immediately deducted from my credit card.
A message was received that order has been delivered although till date I didn’t receive the order. Several emails and chat messages were made to adidas without any resolution made and finally they prohibited my messages and currently I am receiving a delivery failure email!!!

Is this the customer...

I am writing this to bring to your attention a concerning issue regarding my recent order with Order AIN05314380. The order was returned and the process was done on 15th March. Its has been 22 days (3 weeks) and I have not yet got any refund for the order. I am only receiving an auto generated mail, or they keep saying they're looking into it. According to the mail my case reference number is 69113910. Every time I call the customer service, they say it'll take 2 or 4 days, but it's been 22 days and I still haven't got the link.

This is regarding Adidas shoes I purchased from Elante Mall in Chandigarh ~2 months ago(30 Dec'23); and at the beginning of Feb'24 when I got a chance to wear them, I found that the size of my shoes wasn't right. It should be US 10(the one I selected at the store) and the one that I have is 9.5, which is very tight and I got a shoe bite.
This is an Adizero article that I purchased for around 14k. I could not wear it earlier because...

I hope this email finds you well. I am writing to bring to your attention an issue I encountered with a recent purchase of Adidas shoes. I recently acquired a pair of [Size 11] from [Shop No 4 - Ground floor, Adidas Store, Poonam mall, Opp alankar cinema, Nagpur, Nagpur - 440010. Mobile : [protected], Telephone No : [protected] Email : adidaspoonam.[protected]@gdretail.in GSTIN : 27AAECM2713M1ZD] However, shortly after wearing them, I noticed that...

Ordered shoes and jersey from adidas online on 28th Jan 2024 worth Rs. 5500. Item was delivered and due to size issue i requested for replacement of 1 product (jersey) and since the 2nd product (shoes) was not available, requested for return. The delivery guy (DELHIVERY) came for pickup but the OTP was not generated and he couldnt collect the return. Contacted adidas customer care and informed them the issue. Still no solution. The delivery...

Hello Adidas,

I was ordering a shoes on Adidas official website and was asked for payment. So, I did the payment through UPI. Even though the Payment was successful and money deducted from my account, the order was not placed saying payment not done and went back to checkout page. Can you please matter and process my refund or confirm my order asap.

Payment details:
Receiving UPI ID: billdeskpg.[protected]@hdfcbankbr...

I have returned one order from Adidas.. Adidas Graphics Monogram pajama pant.The order value was 3695.60.I returned the product because it was too large/big.

Product was picked up from my place on 30st Nov..Returned got completed on 4th Dec. after passing quality check. I got a message that my refund be credited in 2 2days. Its been more than 15 days but i still have not received my money. Calling the customer service they...

I am writing this to bring to your attention a concerning issue regarding my recent order with Order AIN04818953. The order was returned and the process was done on 4th December. Its has been 14 days (2 weeks) and I have not yet got any refund for the order. I am only receiving an auto generated mail. According to the mail my case reference number is 66382770. On calling the customer service they say the refund will be done in 2 day, but...

I have ordered an Adidas SHOES on 3rd of November and received on 5th of November at the time of delivery, due to some network issue my bank account is deducted the amount twice.

Order number = AIN04600458
Consumer name= Mann Choudhary
AMOUNT DEDUCTED TWICE = 2149.50

ITS BEING MORE THAN 40 DAYS AND NO ACTION TAKEN...!!...

I had purchased an item from adidas against which i had received a wrong product. I have reported the same to adidas via mail and have asked to initiate the return process both from their end and from the adidas website.
I had sent the initial mail to initiate the return process on 10 Nov, 2023, 11:47 AM.

I had dropped a reminder mail on Nov 15, 2023, 4:43 PM. to [protected]@onlineshop.adidas.co.in

I have...

I have ordered one men hoodie from https://www.adidas.co.in/ on 08/12/2023. I used debit card of punjab and sind Bank of India for paying but after payment it says " PAYMENT FAILED Your payment was not authorised . Please try again using an alternative card or payment method." But money has been deducted from my account.

I tried to order twice and money (Rs.5099) also has been deducted from my account twice but order placed...

Sir, on 10 -16 November 2023, I ordered 2 Adidas Pair of shoes and it has been pending for almost a month now. According to your timeline, it should have bee arrived on 15th-16th November 2023.The order was placed on 16th Nov. 2023 and received a message which said it was all ready delivered on 14th November 2023. But I haven't recieved ang product form your side.
So, I kindly urged you to look into my matter/concern. I will be very...

So ordered Solar Glide 6 and they were tight for me. requested a return the next day. A personal took my shoes on 18 November. Refund initiated after all the quality check on 22 November. Order number: AIN04702926. I had a same experienced recently with other brand the amount was refunded to the same account the very next day i initiated return. i don't know what's taking them this long....

I recently placed an order in the adidas India website app and the order got delivered but as it was a size larger and loose in fitting i got it returned and as per the return policy of adidas…we can expect our money back in 14 days max although for me its been around 20+ days and they still have no clue why they are not able to send the money back as they keep saying technical glitch and our technician team is fixing it continuously delaying...

Hello Adidas,

I was ordering a shoes on Adidas official website and was asked for payment. So, I did the payment through UPI. Even though the Payment was successful and money deducted from my account, the order was not placed saying payment not done and went back to checkout page. Can you please matter and process my refund asap.

Payment details:
Receiving UPI ID: billdeskpg.[protected]@hdfcbank
Sender...

It's been 12 days since I submitted my refund request for my order on Adidas
The cloth was taken the very next day
But it's been 11 days since then and I haven't been refunded yet.
My order no. And details are given below
Pls lookout on this one on an urgent basis
Thank you...

I had purchased an item from adidas
And returned it. I received an email saying adidas has sent me Rs.1000 via PayU money but I am not receiving any otp. It's been 10 days and I am not able to receive my money
Please send my refund via other means ASAP
Case reference no. : 64446741...

I have returned one order from Adidas.. Adidas Reclaim utility track pant.The order value was 2999.50.I returned the product because it was not matching the description.

Product was picked up from my place on 6th oct..Returned got completed on 12th oct after passing qc..( I am attaching the screenshot of Adidas order page where it is showing refund is initiated).
As my order was on cod they sent me a PayU money link...

Ordered the Argentine 3 star player version jersey. The amount of 6, 799 got debited but the order was not placed....

I want to state that I have made a return of a shoe on 25th September 2023 which was ordered by me from the official website of Adidas and a mail was sent to me from Adidas stating that the quality Check has been completed on 27th of September 2023. But it's been for than 10 days now, I haven't received neither my refund of Rs. 1349.50 nor any link for refund. I am highly disappointed with the refund policy of Adidas.

Order...