Adidas — Complaint about Adidas Jalandhar Outlet

Address:

Model Town, Jalandhar, Punjab, India

I purchased a red jersey from your outlet in Jalandhar and wanted matching shorts but they didn’t have the size (M) I needed. At this time, they also had a 40% off deal on the jersey and shorts (red in colour)
They told me they would courier the shorts to me the next day. I made the payment for the jersey and told them I would pay for the shorts when I receive them.

However Jyoti (the female salesperson) told me they could not deliver it that day via Whatsapp because they didn’t have the delivery boy.

After a few days I enquired asking them what the update is?

She tried selling me the same shorts that were on 40% discount (₹1100) on a fresh price (₹2000) saying that now that it’s been a few days, the price has changed

I told her this was not done as it is not MY fault that THEY did not have the delivery done as promised.

I called up the outlet but they told me they could not do anything and even denied the price that was offered to me saying it was on a different colour when I clearly read the price deduction on the price tag. The manager of this outlet was also unreachable as he was on a seven day holiday. Please resolve this at the earliest.