Adidas — defective adidas running tights

Address: Thane, Maharashtra

This is regarding the running tights we had bought on 22.07.2019 under an offer from the adidas store in viviana mall, thane.

The original price was above 3500 but we got it at 2200 since it was offer season.

This product was defective and got torn in many places in the first 3 months itself. We went to the store on 05.10.2019 and registered a complaint. After repeated follow ups and 13 days later, we were informed that we can buy a product of similar value from the store (2200 not the original price).

It's not offer season, so they want me to buy a product and they will give me a 2200 discount - why should i pay the rest out of my pocket??

Is is my fault that the company sells defective products in the name of offers??

I want either the full money back or the same product replaced without a single penny from my pocket.

This needs to be sorted urgently!

Customer : nirbhay bade
Contact : [protected]
Store location : viviana mall, thane, maharashtra, india

This would help you trace the order in the system
Was this information helpful?
No (0)
Yes (0)
 
2 Comments

Comments

I have ordered adidas flip-flops only 25 days ago and they are broken yesterday its a very poor quality so bad service I didn’t liked this app so take my order back and refund my money (SO[protected] is my order number and i had ordered this from my this phone number -[protected] solve my problem ASAP
I just need cancel my product which I have placed as I will not be abled to collect it

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Adidas
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    15%
    Complaints
    1046
    Pending
    0
    Resolved
    161
    Adidas Phone
    +91 12 4456 9100
    Adidas Address
    Unitech Commercial Tower-II 5th Floor, Sector-45, Block-B Greenwood City, Gurgaon, Haryana, India - 122001
    View all Adidas contact information