Adidas — Defective shoe and small size

Address: Mumbai City, Maharashtra, 400015
Website: www.adidas.com/us/customerservice

I purchased Adidas football stud shoes from oberoi Mall Mumbai on 22nd January 2017. I am disappointed to say that the staff behaviour was rude and not helpful, no sole size was measured and the left shoe stud is not aligned properly on the same level as others and on the next day when I went to the play ground I fell off and twisted my ankle. I had to leave the ground immediately for medical procedure. Whole day was ruined. This was one of the worst experience I had with Adidas. this accident has surely raised question on Adidas quality issues. Also coming across many consumer complaints regarding this model.
Please look into it asap.
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Feb 02, 2017
Updated by Prakhar Singh11
I purchased Adidas football stud shoes from oberoi Mall Mumbai on 22nd January 2017. I am disappointed to say that the staff behaviour was rude and not helpful, no sole size was measured and the left shoe stud is not aligned properly on the same level as others and on the next day when I went to the play ground I fell off and twisted my ankle. I had to leave the ground immediately for medical procedure. Whole day was ruined. This was one of the worst experience I had with Adidas. this accident has surely raised question on Adidas quality issues. Also coming across many consumer complaints regarding this model.
Please look into it asap.

Note I have written mail to customer care [protected]@adidas.com and called them on care line number.but of no use.
 
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