Adidas — deliberately not doing return pick-up of defective item-order no. ain05554796

The item vide above order was to be picked up by Adidas and money refunded as per warranty conditions.
Unfortunately, the pickup assigned by Adidas to Blue Dart has not been happening since 3rd August 2024 for some mysterious reasons. Starting with Pick-up Registration No. [protected] on 3rd August 2024, until the current registration no. [protected], I am being harassed by them - both mentally and in terms of my time, as NO ONE EVER EITHER CALLED FOR PICK-UP NOR ANYONE TURNED UP AT THE ADDRESS. Every time a FALSE REPORT OF PICK-UP FAILURE has been sent and Adidas blindly reported the same to me and asked me to reschedule pick-up. Since 3.8.24, I had written several emails and called up both Adidas and Blue Dart several times. Every time, I have been given a hollow assurance and a new pick-up registration has been generated, with the end result remaining same.
I have been told by Blue Dart Customer Care that the local center could not complete pick-up due to space constraints. What a big lie! They aren't able to pick up just a pair of shoes due to space constraint, that too for 1 month from 3rd August 2024! And they are otherwise operating NORMALLY with all other deliveries and pick-ups!
After yesterday's message on failure to pick-up, I received the customer pick-up schedule today with the same reference number. Any moron can guest what will be the outcome.
Adidas is simply playing a game for not refunding my money which they are illegally holding against a defective product with a valid warranty, FOR NO FAULT OF MINE. They have failed to pick-up the item in spite of my repeated feedback that Blue Dart has never called nor attempted a pickup. Every time Adidas have just rescheduled another pick-up with the same partner-in-crime of theirs. The unholy alliance is crystal clear.
I won't be surprised to receive another rescheduling and another false assurance today, as they have always been doing!
My sincere advice to Adidas would be to refund my money immediately,
as it is your failure not to force a pickup for more than one month.