[Resolved]  Adidas — Order not placed but money deducted 2 times from www.adidas.co.in

Address: India

Website: www.adidas.co.in

Hello,

I have ordered one men hoodie from https://www.adidas.co.in/ on 30/09/2022. I used debit card for paying but after payment it says " PAYMENT FAILED Your payment was refused. Please try again using an alternative card or payment method."

I tried to order two times and money (Rs.2549.57) also has been deducted from my account two times but order not placed. I didn't received first payment message but I received second payment message from bank that your account debited for Rs.2549.57. And after checking my bank statement I found that Adidas India has deducted my money two times. I have uploaded both statement screenshot of money deducted from my bank account. Total amount of money deducted from my account is Rs.5, 099.14. My registered email id for https://www.adidas.co.in/ is [protected]@gmail.com.

So, I have request please credit my hard work money which have deducted from my account.

Kind Regards!