| Address: Ranchi, Jharkhand, 834001 |
| Website: aircel.com |
While I was browsing the Internet, I received an sms that rs5 has been deducted from my account for some FASHION AND GLAMOUR WEEKLY pack, and said it'll auto renew for rs35 a week so I stopped it with the no. provided 155223 by messaging. I received that no VAS is enabled. The next day ie today rs35 has been deducted for the pack upper mentioned. I tried calling the customer care 198, said all the supporters are busy, and then I tried the same several times, but they remained busy then too. Please Sir help me I'm a middle class student and it'll be difficult for me to handle these issue.
Regards,
Priyank
P.S.-please see the date and time in the attachments for the difference in time.
Aircel customer support has been notified about the posted complaint.
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Dear sir, . i want to deactivate my sim ([protected]) . I can't pay the bills. Because i have additional postpaid aircel sim . So pls deactivate this number as soon as possible... Thank youThanks for writing to us. We would suggest you to upload your CV to [protected]@aircel.co.in
Our concerned team will contact you accordingly.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
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I don't get credit 2 days ago I have top up my no [protected] with mcent wallet but it gone to pending recharge .so plzzzz immediately solve my issue .Aircel — Incoming and outgoing detail
[protected] this number incoming, outgoing detail srnt me my email [protected]@gmail.comWe regret for the inconvenience caused. Please share the following details so that our team can look into your issue:
Aircel No.:
Alternate No.:
Location (including nearest landmark where issue is witnessed):
Duration of issue (problem since when):
Are you using GPRS on Handset or System:
E/G/H Signal available on the handset – yes or no:
Are you able to connect using the dialer – yes or no (Laptop / system):
Error message encountered if any while trying to browse / download:
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
We regret for the inconvenience caused. Please share the following details so that our team can look into your issue:
Date & Time of deduction:
Amount Deducted:
To deactivate any VAS service, you can just type STOP and send it to 155223 OR you can call on our toll-free number 155223.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
Our team has got in touch with you and requisite details have been shared over the call. Kindly let us know for any further assistance.
Warm Regards,
Aircel Social Care Team
We tried to call your alternate number but number was not reachable, however without any security check we can't bar the connection.
Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
We verified your number and did not found any deductions on the number. Request you to provide the exact date and amount of deduction for further process.
Warm Regards,
Aircel Social Care Team
We regret for the inconvenience caused. Please share the "Date & Time of deduction" so that our team can look into your issue.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
We regret for the inconvenience caused. Please share the following details so that our team can look into your issue:
Aircel No.:
Alternate No.:
Location (Including nearest landmark where issue is witnessed):
Duration of issue (problem since when):
Issue with a specific website or all website:
Browser being used (Default phone browser or Chrome/Dolphin etc.):
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
We would like to inform you that as checked we have not found any deduction on VAS. Please share the below-mentioned details in order to assist you better.
Amount deducted :
Date of deduction :
Any message received upon deduction :
Warm Regards,
Aircel Social Care Team
We regret that we won't be able to help you in this regard. However, we suggest you to ignore such calls in future. Also, please restrain from sharing your no. with untrusted sources. Further you can register a police complaint against such numbers.
Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
Thanks for reaching out to us. We request you to visit your nearest Aircel store along with the following documents for further assistance in this regard:
1. POA (Proof of address)
2. POI (Proof of Identity)
3. 2 Passport size photographs.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
We would request you to visit your nearest Aircel store with the following documents for details on the same.
POI (Proof of identity)
POA (Proof of address)
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
We would like to inform you that as checked we did not found an deduction on funtv vas. Please share exact date of deduction in order to assist you better.
Warm Regards,
Aircel Social Care Team
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my aircel sim card registration has got failed please reactivate this .my aircel mobile no. is [protected]We would like to suggest you please share date of deduction in order to assist you better.
Warm Regards,
Aircel Social Care Team
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Aircel Social Care Team
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Warm Regards,
Aircel Social Care Team
Please share your correct Aircel number to assist you better.
Warm Regards,
Aircel Social Care Team
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Warm Regards,
Aircel Social Care Team
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Warm Regards,
Aircel Social Care Team
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Warm Regards,
Aircel Social Care Team
Our team tried to reach you but there was no response. We request you to share your alternate number and the convenient time to get in touch with you.
Warm Regards,
Aircel Social Care Team
We apologize for the inconvenience caused. Please share the following details in regards to Roaming issue:
Aircel number :
Alternate number :
Roaming location :
Full address with nearest landmark:
Network customer is latched to (connected to):
Has customer tried to do manual selection & if the problem still exists?
Error message received:
And for VAS related issue, please share:
Date & Time of deduction:
Amount Deducted:
Message received upon deduction:
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Care Team
We hope your concern has been resolved. Kindly let us know for any further assistance.
Warm Regards,
Aircel Social Media Team
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Dear sir, A services starts in my number and when i dial the *121*066#, then my 66Rs debited from my account. please take a information in this regard and credit my balance.Sim Deactivation request
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Alternate No:
Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
Date of Birth:
Complete Address:
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
We request you to visit the nearest Aircel store along with relevant address proof & id proof for further assistance in this regard.
Thanks and Regards
Aircel Social Media Team
We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:
Aircel No.:
Date & Time of deduction:
Amount Deducted:
Any message received upon deduction:
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team