Submit a Complaint
Claimed

Aircel Complaints & Reviews

www.aircel.com
2.8
Updated: Dec 10, 2024
Complaints 10593
Resolved
5247
Unresolved
5346
Good! Aircel values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Aircel step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to Aircel

Having problems with Aircel?

File a complaint and get it resolved by Aircel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Mobile Service Providers
Aircel

Recently resolved complaints

View all complaints

Most useful reviews

25
tower rent not received since 2 years
18
to remove the tower
0
not able to send port message to 1900 from my aircel number

Aircel reviews & complaints page 228

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Vinodhini B
from Mumbai, Maharashtra
May 6, 2016
Report
Copy

Unwanted money deduction from main balance

Address: Chennai, Tamil Nadu, 600044

Dear Sir,
Aircel is deducting Rs 5 per day for Pocket store. I did not activate this service in my Mobile [protected]. They have charged Rs 5 daily form my main account balance without my permission .
Unsubscribe this service from my mobile No [protected] and refund the amount aircel has deducted from my main balance as soon as possible. I am feeling very irritated for choosing aircel. Around 50 rupees has been deducted from...
Helpful
Found this helpful?
2 Comments
Report
Copy
M
Minal Sharma 1
from Ahmedabad, Gujarat
May 5, 2016
Resolved
Report
Copy
Resolved

Caller tune activated

Address: Jaipur, Rajasthan, 302022
Website: www.consumercomplaints.in/new_complaint

On 4/5/16, caller tune was activated by company and this is not first when something was activated by company.This thing happens everytime.Iam really very disappointed. Customer care assure me that they will refund my money but they didn't refund and disconnected my phone.So I want you to give my balance back.Otherwise I have to take strict action against AIRCEL because there are so many people with me and same thing happens to those people...
Helpful
Found this helpful?
1 Comment
Report
Copy
K
krish Smarty
from Chennai, Tamil Nadu
May 5, 2016
Report
Copy

Unsatisfying response

Address: Chennai, Tamil Nadu, 116
Website: www.aircel.com

I am using aircel. I have activated unlimited internet pack which takes RS.9 per day and it said it has autorenewal. while i was using on monday i was deducted RS.42 stating that 4mb data has been used .When i complained to the customer care they say that the pack will be activated only from 02:00-midnight(12am) hrs . I dont see the point of a day that is usually 24 hrs here.They must have stated this in prior .How would i possibly know that...
Helpful
Found this helpful?
1 Comment
Report
Copy
H
Harirao@01
from Mumbai, Maharashtra
May 5, 2016
Report
Copy

Tele communication sim was not working

Address: New Delhi, Delhi, 110062
Website: Aircel tele communication

Dear sir

I am using aircel sim from past five to six month's but from 04/05/2016. My sim was not working and i dont have a update regarding about the issues so i changed sin location then also it was not working and it's not happens 1 st time befour i have faced same kind of issues my frist number-[protected] and right know 2nd sim number-[protected] and the problem was same i request you please resolve my problem and kindly...
Helpful
Found this helpful?
4 Comments
Report
Copy
S
Sachin Airan
from Padampur, Rajasthan
May 5, 2016
Report
Copy

Call rate recharge not effective

Address: Jaipur, Rajasthan, 302029
Website: Www.aircel.com

Dear sir,
My aircel number is [protected]. On this number i have recharge with rs 26 on 3/may/2016, according to company promise may call rate for local a2a will be 10p/min for 28 days. But till now my call rate for local a2a is 25p/min. While recharge conformation message and stv confirmation message has been received. Please resolved my problem before i will leave aircel....
Helpful
Found this helpful?
2 Comments
Report
Copy
S
shivaganeshnb
from Delhi, Delhi
May 5, 2016
Report
Copy

My sim is Inactive

Address: Mysore, Karnataka, 570027

Hi sir/madam,

Now i am in mysore, karnataka and my mobile number [protected] is inactive. Please tell me whats the reason behind this. Otherwise i change the network....
Helpful
Found this helpful?
2 Comments
Report
Copy
K
karishakj
from Patna, Bihar
May 5, 2016
Report
Copy

Balance deduction even after activated roaming pack.

Address: 842001

I am in roaming and my roaming pack is still activated but after few days, my balance started deducting.
I am calling customer care executive since 6 days, but got no solution.
Every agents are ignoring to resolve my problem, and either they disconnect my call after hearing the problem or tell me to call after 4 hours, 2 hours, or to call tomorrow.
Please help me regarding this....
Helpful
Found this helpful?
7 Comments
Report
Copy
V
vishnu@kr
from Mumbai, Maharashtra
May 5, 2016
Report
Copy

Incoming and outgoing service barred

Address: 825321
Website: www.aircel.com

Dear Sir/Mam
I have been using my aircel number [protected] since 4 years having no problem till now. But suddenly today when i tried to make a call to my friend then i heard a voice as "you have barred your outgoing calls" and the phone was disconnected automatically. Then i made a call to my friend by using another number and told him to call me back on my aircel no and found that he also heard a voice "the incoming for this number...
Helpful
Found this helpful?
5 Comments
Report
Copy
V
v.ratnawat
from Gurgaon, Haryana
May 5, 2016
Report
Copy

Worst services

Address: New Delhi, Delhi, 110014
Website: www.aircel.com/AircelWar

Hey my name is vishal i bought aircel sim card from new delhi and also i live in delhi.but everytime i tried to call someone it says you are in roming even from my home which is in south extenstion and i belive it"s a part of new delhi and i called customer service first lady she said they got server down then 2nd guy put my call on hold and the he hung up on me then 3rd guy he abused me and hung up on me i want resoulation i am unhappy from...
Helpful
Found this helpful?
5 Comments
Report
Copy
D
Debasis Saha
May 5, 2016
Report
Copy

Fake amount deduction

Address: Kolkata, West Bengal, 700136

Aircel credited my 30k for the reason of some activation issue but i did't made any activation.and they cut my amount.at that time i was not surfing internet any more and they means there customer care executive told me thay it was done by me while i was surfing net and that time i use to ok button of a aircel pop-up.and this is not a single time.i face the problem several times.plz help.or i have to port my no forcely.thank you....
Helpful
Found this helpful?
3 Comments
Report
Copy
K
KVERMADINESH
from Delhi, Delhi
May 4, 2016
Resolved
Report
Copy
Resolved

Balance deduction without my confirmation

Address: New Delhi, Delhi, 110092

No response on my complains from service provider (Complain numbers are ern[protected]mtg2 and ern[protected]wz8wkf) rs- 69 balance deducted on 25-apr-2016, today again i have received below message from 59061 ..

Thank you for your request to subscribe to fun store. To complete your subscription please click on http://202.148.207.245:9093/api/ccg?Refid=[protected]

Please stop this kind of messages ( getting from...
Helpful
Found this helpful?
12 Comments
Report
Copy
R
ramyarohini
from Mumbai, Maharashtra
May 4, 2016
Report
Copy

Amount deducted - aircel

Address: 560026
Website: www.consumercomplaints.in/new_complaint

Hi,

Without knowing yesterday my balance 80/- deducted in my main balance.
My no [protected]...

Pls refund my deducted amount immediately.

And even call rates and msg pack are too high... Planning to port the sim to vodafone...

Pls refund my deducted amount with a hour... I need my deducted amount within a hour. Pls do the needful at the earliest.

Thanks in...
Helpful
Found this helpful?
2 Comments
Report
Copy
V
vikkilko
from Lucknow, Uttar Pradesh
May 3, 2016
Report
Copy

Balance deduction-vas service auto activated

Address: Lucknow, Uttar Pradesh, 226012
Website: www.consumercomplaints.in

Respected Sir/Mam,
I am using aircel no. [protected] since a long time and i m having faith in this company but on 3rd may, 2016, I got SMS that " Thank you for choosing Juiceup Weekly at Rs. 35/-. You have been charged Rs. 35/- for 7 days" and Rs. 35/- has been deducted from my account balance.
Sir I want to know that how is it possible to deduct money from my account without my concern. And I haven't asked for any type of...
Helpful
Found this helpful?
2 Comments
Report
Copy
M
mmuru94
from Chennai, Tamil Nadu
May 3, 2016
Report
Copy

Biil payment pending

Address: Chennai, Tamil Nadu, 600089

Dear sir

I am using aircel postpaid number - [protected]
Yesterday i pay net baking transfer my acknowledgment attached her
Kind conform my payment receiving statutes

Thanks regards
M.Murugan
Attachments area
[protected]@cityunionbank.com

5:26 pm (20 hours ago)


To me


City union bank ltd
1

br...
Helpful
Found this helpful?
2 Comments
Report
Copy
T
TDey
May 3, 2016
Report
Copy

Unusual main balance deduction

Address: 700091
Website: www.aircel.com

I had recharged 148 data pack on 6th april, according to that pack i should have 1280 mb data with 28days validity, thus 3rd may is the day to expire the validity of this pack, i can check by dialing *122*011# that i have 462mb data remain in my account. But from tomorrow balance is being deducted from my main balance instead of that 462mb. Rs. 40 already deducted. I want the explanation for that, this is not the first time, i faced this...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
shaiqa bushra
May 2, 2016
Report
Copy

Recharge transferred to PF a/c

Address: Kolkata, West Bengal, 700014

207:Txn No. KOR[protected] to Recharge MRP 55 is successful . TT= 0 INR, New Balance 0 INR, P.F 48.03 INR, Service.Tax 6.97 INR.
my a/c balance was transferred to PF. i want in TT. dis isnt my problem only bt many dozens of ppl have been reporting the same complain which are still unanswered. i need the Talktime urgently. dis is the 5th time im contacting costumer service. bt der has been no response yet. pls see and do the needful....
Helpful
Found this helpful?
7 Comments
Report
Copy
G
GauravT
from Noida, Uttar Pradesh
May 2, 2016
Report
Copy

Sim become inactive

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: www.consumercomplaints.in

I am using aircel prepaid number : [protected] from last 6 months, but unfortunate during this period i am faced a big issue like my number become inactive, no incoming no outgoing call and not any message, text, balance enquiry. When 3 months ago it happen customer care suggest me to submit documents again. I submitted.

But now this is second time, now what should i do? Should i again submit my documents? Why this again and...
Helpful
Found this helpful?
6 Comments
Report
Copy
D
divdiv
from Mohali, Punjab
May 2, 2016
Report
Copy

Aircel deducted money from main balance without my interest

Address: 638115

Hi,

I have been using aircel for more than 6 years.
Aircel deducted money from my balance for subscribing video talkies on[protected].But i didn’t request for that. They deducted 75 rs from my main balance.
I got a message saying amount got deducted and to unsubscribe sms stop to 155223.
Immediately i send “stop” to 155223.
I got a reply a reply saying to stop video talkies 50 type 1 and reply...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
santoshkpt1
from Kolkata, West Bengal
May 1, 2016
Report
Copy

Aircel deducted money from main balance without finish the internet balance during browsing internet

Address: 560045
Website: www.aircel.in

Dear sir,

Today on 1st may 2016 i have used internet at 9.01pm i have browse google map & suddenly i have disconnected the internet i have seen the session cost is rs.1.41 & volume usage is 2265k again i have connect to internet & suddenly disconnect, again also same session cost is rs.1.35 & volume usage is 84k.Even i have complained to your customer care he has told my internet balance is end at rs.8.50pm & two times they...
Helpful
Found this helpful?
2 Comments
Report
Copy
G
Govindhan Sekar
from Tiruvannamalai, Tamil Nadu
May 1, 2016
Resolved
Report
Copy
Resolved

Auto activation of talkies package

Address: 612001
Website: www.aircel.com/AircelWar

Hi team,

This is gowri and i am having an aircel connection # [protected]. On 30th april i got a message from aircel stating that i have subscribed talkies package of worth rs 30 and validity for 30 days. This isnt subscribed from my end and i am sure aircel has activated this without my knowledge.

When i had reach out to the customer care they informed me that this talkies package has been auto activated, that's...
Helpful
Found this helpful?
10 Comments
Report
Copy

Related businesses

JD Recharge
1.9
(8)
i-Sparsh
1.7
(3)
Atel Services
1.2
(13)