Aircel Complaints & Reviews

I have recharge on 8 the & 9th may amount of rs 120 each time in mobile no- [protected] bearing the order & operator ref no are(1) #[protected], #kor[protected] dt- 8/5/16;(2) #[protected], #kor[protected]dt-9/5/16, my complain is - talk time 120 is given in place of 130 each time. Please do needful for due balance. I have called with aircell customer care he/she advised me to complain through online to get back due talk time

Dear Sir /Ma'am,

I would like to inform you that, I was using your Aircel Post paid number [protected] which is registered in the name of Yashvir Jaswal. I made a payment of monthly billing of Rs.298 through my debit card but i got a message that amount got debited from my account but when i checked on my aircel app, payment was not received by Aircel end on that time, then again i made a full and final payment through cash on your Aircel store, but later then the first payment which i had made through Debit Card is also successful(ref.ID:-''FIDD[protected]''/1-APR-16/10:38")

I bought this postpaid number only for using internet data but the speed of your network was not satisfactory, so i decided to port out to Airtel on the same day in evening.I made payment through cash at your Aircel store.but the problem is that i made a payment twice (Ist one through Debit Card and the Payment ID is ''FIDD[protected]''/1-APR-16/10:38 and 2nd one through cash on 1 APR 16 at your aircel store) of same billing period and now my number is already ported out to airtel.


I was frustrate by using your service so i decided to close this account, so i made full n final payment which is made by your aircel store that was for Rs:570 Approx, so i paid cash however i know that my 1st payment which is paid by debit card that was my bill which is not cleared on that time according to the aircel app so that payment will come back on my account after some time..but after wait for 14 days i called to bank then they provide my payment reference ID which is mentioned above and below also.

So would request to you kindly look into this matter and refund my Rs:298.

I will be very thankful to you.

FIDD[protected]/1-APR-16/10:38

Hi mujhe kya aap [protected] ki last 3 monthes ki call and sms details bta sakte hai pls agar ha to [protected]@gmail.com par detail send kar dijiye please apka bhut bda ehsaan hoga please sir/mam ye mera no hai jo ki koi or use kar rha hai mene apne friend ko dia tha or wo use kar rha hai or mera balance har mahine kahatma kar deta hai pata nai itne msg or calll kisse karta hai so please is no ki call and sms ki detail send karne ka kast kare please

Dear sir,
This is inform you that I have received call from Aircel customer care department No.[protected], date 04 may 2016 and they have subscribed Music connect service from him self without any acknowledgement, and deducted Amount of R​s.30 ​.and i have send a email to nodel office but they don't reply back,

Hope you understand the seriousness of this matter and advice me what should i do, '

regards.
manish

I have lost my mobile of Postpaid Sim, so temporarily took 1 Prepaid Sim at 2 weeks before ([protected]). Have submitted all the required Documents but still that is Not activated.

Took an duplicate postpaid Sim([protected]) from Aircel Store on 4th May'16 and paid my all my outstanding balance too. That also Not activated still.

What is the issue and why should I wait so many days. I am facing a lot of communication issues with this. Please take the relevant action on this.

Bala
[protected]

Hi I subscribed to pi9 unlimited 3G plan three days before, now I don't want that pack since I've recharged with another data plan, I've tried all options available to me, but of no use, my balance is getting unecessarily cut . Tried *121*901# also
This is the worst kind of service I've ever encountered!!
Would someone help me now atleast to deactivate the service .
Pissed off due to this negligence on Aircel's part

Dear sir,
Aircel mobile service provider automatically active a caller tune on 07/05/2016 by deducting rs 29 from my balance. I contact with their complain help line no (198) on that day. They inform me that server is down so, they can't provide me the information and told me to contact after 2 hours. But after my request they told me to contact next day (08/05/2016) for refund my balance. But today (08/05/2016) when i contact with them again, they told me the same information that their server is down and told me to contact after 2 hours.
Sir please help me. Please take some necessary steps for this issue.
Thanking you,
Yours faithfully,
Tamal pramanick
(My aircel contact no: [protected])

Hi Team,

I want complete call history and SMS details of an Aircel prepaid phone number for the period oct 1, 2015 to April 30, 2016 to my email id. Let me know how should I share my contact details so you could contact me or send requested details to me.

I live outside india, and my brother also moved out. But he gave number to mother and kept active. My mistake my mom locked out the phone lock and lost the data.

Thanks,
shymala_01

Hello. My aircel prepaid number is [protected]. Mene 7 may 2016 ko 89 ka tarrif voucher ka Recharge karwaya. But 24 hr bad bhi vo plan activate nhi hua. Jab cc ko call krta hu to unhone mera number blacklist me dal diya h. Dusre aircel number SE complaint ki to vo number bhi black list Mr dalke Call cut kr diya. Please resolve my issue.
Salim khan
Contact [protected]

Arvind disconnect my call dont solf my problem plz jobless arvind apke customer care ke boy ne meri problem sone bina meri call disconnected kardi who arvind i think he is a fresher me 5 sal se aircel se joda hun or ap check kar sakte hai ke me har month kitna recharg karata hun but arvind ke wajah se mujhe apna nmbr port karna padhega or apnefrnds or rltive se bhi aircel na use karne ke liye kahunga kyoki mere kehne par hi subne aircel ka nmbr liya tha ya to arvind mujhe call karke sorry bole ya ap use jobless kare thanks umeed hai aisa hoga your old user ahuab sahil sheikh

Sir, im mohammad athavulla from vijayawada. Im using mobile No.[protected]. Now the problem is that ur org diducted 35/-from my pre-paid a/c without my subscribe. Now Its not a problem that I[censored] diduct that amount. but why ur people doing like this. Thats not the way to increase ur mobile users. just i will wait for ur ans. otherwise I will change my net work. and also intimate that what ur peopel done withme to my friends.
I think that u may take forther step Im tired to complaint to ur costomer care abour this.bcoz they are always busy. so im complaining like this
thanking you
yours customer
athavulla mohammad
vja

I am Manvi. I recharged my account with the PI of 249 which stated validity for 60 days. But today i received a message on the 28th day stating that the PI pack has been expired. I called the complaint helpline but your customer care executive were unable to give me a proper explaination. The customer care executive told me that the validity of the plan has been changed to 28 days and then disconnected the call. When i redialed the helpline the voice message said that all executives are busy. It happens everytime. Whenever i had a problem and rang your helpline, at first my call is received and when the next time i call them your all executives become busy! Why is it so Aircel?
Coming back to the topic i want the validity of my PI pack to be 60 days because when i paid the money for the pack as i recieved an offer on my no. claiming to get unlimited 2G data for 60 days on PI of 249 and in addition to that i was also told by the rechargewala that the pack is valid for 60 days. I hope that atleast your website works well unlike your helpline

My phone no: [protected] & aircel service provider informed that my UPC code is “DK18284 and it will expire on[protected].. But the retailer says the Upc code is wrong ! what can I do? then on5/5/2016 or 6/5/2016 again I sms to 1900 to generate upc code there is no reply ! once again I complain to Appellate but they are not providing any support. they says that I have registered dnd so upc code not generating from trai. I'm helpless please help.

I am trying to contact to customer care executive for the last 8 days but I could not succeeded . In this interval only one sentence I hear ""humare sabhi executives avi dusre calls pr busy h kripya line pr bne rhe ya humse punah sampark kare ya humare self help subidha ka lav uthaye help likh kr 121 pr SMS kare aircel me call krne k liye dhanyabad.. Tu tu tu tu ..."" and then call ended. I tried approx 50-60 times in a day at every time but result was same . There is some amount of my account is deducted in this interval but l know nothing about why so for details of this deduction help me

Sir, this is to inform you that i have noticed a vas services named "dialer tune" was activated on my number without my permission on 06/05/2016 at 03:24 p. M. And an amount of rupees (26+5)=31.00/ was deducted from my account balance. I would like to inform you that i have not activated this vas service and i do not want to use it. So, my request to you is that, please deactivate this vas service ("dialer tune") from my number and refund my money i. E. Rupees 31.00/ back to my main account balance.
Thank you.
My aircel mobile no - [protected]
User id - dyuti banerjee
Email id - banerjee. [protected]@gmail.com

My aircel no. Is [protected]. Upedecpi9 is auto activated in my number. When i dial 155223 it says no service is activated on my number. But i receive sms regarding that.
Which says - your upedecpi9 renewal has failed due to insufficient balance. Please top up today to enjoy the service on your mobile.

Kindly look into matter so that i can keep balance. Pls this auto activation of services is also to be considered.

You all are such a fraud who use to deduct money from customers having balance more than 100 rupeen you all do it regularly every time i haven't seen such an begger company who use to deduct money from account without our acknowledgement for no valid reasons you just deduct money you all are burgler who us to rob people who don't bother about 1 or 2 rs and by doing this for 4-5 time in a month you are collecting huge amount each month from innocent users a day will come when you all are going to payback for what you have done with my balance no sooner your company will be named as the worst and the fraud company in the world and sooner your company will be bankrupted if you really wanna work for your bright future of your company than stop behaving as a burgler and try to run company for customers fulfillment and not for your own black money fulfillment you all are going to pay for this robery of 216 rupees that you have deducted from my account since 2 years just let the good time come... I would request from the aircel user to keep record about your balance each day because Aircel is one of the most ***$*#* fraud company...

I did a recharge of pi 78 on 06/05/16 (Dd/mm/yy) at 03.40 p. M.In the mobile no [protected] (Kolkata circle). 500 mb 3g data has been added in my limited 3g data balance and got a confirmation message of successful recharge of pi 78 but i cannot access internet in my mobile although my phone can access h+ network and internet connection was healthy before this recharge. One of the customer care personnel has informed me that i dont have 3g balance and another personnel has informed me that i had used it in a dongle after recharge so the internet connectivity has been restricted. But actually i did not do this. I have set all the parameter in access point setting as per a customer care personnel over telephone and has selected aircel network manually. The transaction id is kor[protected]. My alternate contact no is [protected].

Hello sir, I am very upset with your business policies... Every month for some or the other festival reason you are blocking all the tariffs and charging me normally if you for your sick reasons cannot give me proper services then tell me I will port my number to other company... Know what is this akshara thritya on may9... It is no where a big festival neither it's a public holiday... Stop your nonsense and don't block my tariffs until and unless it's a national festival... Waiting for your response.


Thank you

I am not able to make a call and receive a call from yesterday evening from my aircel number [protected]... Also i cannot able to open the internet...
Please review this problem, because this is my main number and this number are given to my all family
Please review my complain as soon as possible.. And also send the email to my email (Nimansu.Sinha.[protected]@gmail.com) please