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Airtel Complaints & Reviews

www.airtel.in

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Updated: Nov 8, 2024

Complaints 54545

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32584

Good! Airtel values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Airtel step up their efforts to fully resolve all complaints 👍

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Online recharge failed by money deducted from bank

unresolved broadband internet issue since may 18, 2024

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regarding unable to use my top up balance from airtel

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59059 not working for activating sim

Airtel SIM card not working in Dubai

no network after porting into airtel

my airtel sim is showing access error

Online recharge failed but amount deducted

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Wrong recharge request for refund of wrong recharge amount

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Airtel reviews & complaints page 1009

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Address: Prakasam, Andhra Pradesh, 523155

I got 4g sim replacement for my 2 mobile number on 15/11/2017 and since then i am unable to send or receive sms. Also the ussd service *121# gives error every time i tried using that. I tried calling their customer care however it seemed there is nobody to attend my call as i was made to listen to recorded advertisements for 5 minutes after which i hung up. I was charged 50p for that. Now that i can't receive any messages i am unable to complete...

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Address: Idukki, Kerala, 685584

Dear sir.
I have ported my vodafone postpaid no [protected] to airtel on nov first week.

For that thodupuzha kerala 685584
Airtel shop (Direct airtel shop) has charged me rs 160.00
Rs 100 for porting charge and rs 60 for. Recharge.

But now they have not recharged with that rs 60 as well as for porting there is no charge but they charged rs 100 for that too.

Kindly help...

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Address: 123029

Tv advt. Show the best network in india working in hilly areas without any obstacles, but this is fake internet not working properly in citys what you are showing you are making fool of customers, i think this is the best network in india but sorry airtel recharge of 349 fine but give the proper speed of internet otherwise i choose another network.
Thank you....

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I had an older SIM, Airtel sent me messages to upgrade from 3G to 4G saying it is compulsory process. I went to airtel store green park delhi and was given a new SIM. The representative gave me a new SIM after sending a code to cuatomer care with from my old SIM and said that it will be activated in a day. But my phone is still not showing signal.

Phone number: [protected] (Prepaid)
Alternate number: [protected]....

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Address: 560103

I've ported my no. [protected] from postpaid to prepaid and i've also inserted new sim but verification call to 59059 is not connecting. Every time i try to call at 59059 it automatically disconnects and also the service stopped working. I couldn't believe how airtel is so weak in customer service.

Please resolve it as early as possible, i tried to connect customer care more than 5 times and everyone is recommending a different...

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Address: Gurgaon, Haryana

HI

I have beeen trying to fix my number from 4 days. It has been on emergency calls for what reason which even airtel cannot figure out.

I had visited airtel customer care center twice, being informed that my sim card was old i was given a new one with same number and was told that the services will get activated in 4 hours.

This has been going on since 15th. I had visite airtel store in Gurgaon...

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Address: Ghaziabad, Uttar Pradesh, 201012

Auto activation for data plan recharge done on my number without any information and customer service refused to file my complaint. I want my Rs. 24 back or I do not need your services anymore. I called customer care at 10:25 pm on November 16, 2017 and talked to Deepak Thakur who very confidently said that they informed me before activating this auto activation mode and then said there may be some technical glitches due to which they couldn't...

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Address: 533124

Website: airtel

Iam using airtel prepaid number. I travelled to Doha Qatar on visit on 29 october 2017. while I was boarding to Qatar i had an account balance of more than Rs.300. After reaching Qatar due to accepting an call my balance have been deducted towards International roaming rental of Rs 99 activated on 30 oct 2017 and Rs.30 for call charges. Then my balance reached to Rs.169 and after 1 day I was not able to call to India and when I checked my...

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Address: Nashik, Maharashtra, 422010

Respected Sir,
From My Airtel Payment App I Want To Recharge Other Number Plan Of 448 Rs On 16 Nov 2017 But Wrongly Recharge Made For My Same No [protected] That Recharge Already Made On 12 Nov 2017 So I Want To Reversal My Money Back In My Airtel App Account....

+1 photos

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I recently recharged my Airtel mobile#[protected] with Rs.5 for 30p/min tariff plan for 81 days for all local calls. However, Airtel is continuously deducting pulse rate charges at the default rate of 2paise/sec.

This has been an ongoing issue for the last few months as they have deliberately locked up my rate cutter plan to 2paise/sec or Rs.1.20 per minute, regardless of the rate cutter tariff that I install. Even their customer...

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Address: Udaipur, Rajasthan, 313003

I m using 4g internet of airtel but experience very poor net speed like 2g or 3g.i am using the same from many time but day by day net speed getting very slow.As a big brand in communication sector, airtel loses faith of customer.
If the same problem persists long time then i have to switch to other network service. I have ig faith on airtel that it will reslove the issue as soon as possible....

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Address: Bangalore, Karnataka, 560086

Website: Airtel.com

Why the he'll airtel people are cheating we are not able to call and complaint directly we could not get network in cities we are in village or remote place to say not to get network.. it's speed not even more than 2g I don't know why the ### they call it 4g even no clarity in calls always disturbance. We don't even find single line of network anywhere either it will be emergency call or no network why the he'll is...

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Address: Jaipur, Rajasthan, 302001

Sir i had samsung duos phone. I was using reliance sim due to closure of voice call sevices of rcom i had applied for porting in airtel. I had ported my numberin it. But is not showing any network name as well as i am not able to activating it. Kindly help me to how to activate my airtel sim. When i call 123 for activation it gives message that "not registered in network". Please help me...

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Address: Ghazipur, Uttar Pradesh, 233224

Website: submit complain

I lost my mobile sir please block my number lost my mobile for date2/11/2017
I am student of graduation please request
Block my number my mobile number is[protected] sir please block my number
Very-very request to you please block my number my name is saurabh dubey
Dist-ghazipur
Mobile number-[protected]
Lost mobile date - 2/11/2017
Kindly request to you...

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Address: 530016

I have shifted from tata docomo network to airtel by mnp for my prepaid mobile no. [protected] at airtel store, cbm compound, visakhapatnam on[protected] and the new airtel sim with the same mobile no. Was activated on[protected]. It is noticed that my mobile balance of about rs.170 was not transferred to the new net work. I have mailed the issue to [protected]@airtel.in immediately and also to nodalooficer. [protected]@in. Airtel.com on[protected] and...

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Address: Sambhal, Uttar Pradesh, 244302

Mera mobile number [protected] hai is mein balance 16th november 2017 ko 60rs bina kisi reason ke kat liya gaya. Yeh mere sath pehle bhi ho chuka hai pehle 30 rs kate the. Yeh mere sath bar bar kyun ho raha hai. Yeh anyay bar bar mera sath kyun ho raha hai ab mein kya karun recharge karane se bhi darta hun kahin koi balnce na katle. Please meri madad karo....

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Address: Pune, Maharashtra, 412308

I have using airtel prepaid. My number is [protected]. I have faced your about ntework problem. Your ntework very bad. Your network not constanly more than 3-4 minutes and your voice call not clearly listen to receiver. This is very shameless service about largest company. I have face this problem. Last 4-5 days. If this problem should not solve then refund my amount recharge rs. 448 which was i recharge before 3 days and i will port my number....

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I am an airtel prepaid user and my phone number is [protected]. Airtel has for the past week restricted my outgoing calls for absolutely no discernible reason. Over the past week i have complaint to airtel multiple times over twitter and through their app making them aware of the problem yet while fixed for a short period in the middle the problem relapsed all over again. Further i bought the 4g connection and i even changed my sim as per...

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I am out of india for 3 months and i am getting this reply.
Can you please check what is wrong with my number.
I just inserted the Sim in mobile after 3 months and tried to check the balance it said the request is invalid. I topped up the Sim with 192 Rs assuming balance could be the reason but still after top up the same reply is heard....

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Please ask your customer care executives to behave properly. Tell them to listen to the query properly and then provide solution. Partially listening and reacting will increase customer dissatisfaction. The person i spoke to was a total a*e. When i asked him not to react before understanding what i meant, he told he would transfer my call to prepaid department, inspite the fact that my call was actually transferred from prepaid department...

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