Claimed

Airtel Complaints & Reviews

www.airtel.in

2.1

Updated: Nov 8, 2024

Complaints 54545

Resolved

21961

Unresolved

32584

Good! Airtel values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Airtel step up their efforts to fully resolve all complaints 👍

Complaints

Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Mobile Service Providers

Airtel

Recently resolved complaints

View all complaints

Online recharge failed by money deducted from bank

unresolved broadband internet issue since may 18, 2024

Airtel DTH fraud

regarding unable to use my top up balance from airtel

Recharge is failed

Most useful reviews

59059 not working for activating sim

Airtel SIM card not working in Dubai

no network after porting into airtel

my airtel sim is showing access error

Online recharge failed but amount deducted

Featured stories

Wrong recharge request for refund of wrong recharge amount

Six months of delay in refunding the balance amount

Facing signal problem

Airtel reviews & complaints page 273

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Worst experience airtel is of no use and even the customer support is unprofessional. Please never ever take airtel connection if you love your time. Today only i recharged my dth connection (Prepaid service) but still no channels are visible though 1 day is still remaining for recharge, i reached customer support for help but have received a reply stating to wait for 48 hours. They are forcing me to pay extra and have such many instances....

+2 photos

Helpful

Found this helpful?

Write a comment

I have been complaining about voice cracking issue from last two months on to customer care of airtel, but every time they say to complain using airtel thanks app or some other way. All they say is in vain as i am not able to register a complaint from last two months due to their negligence towards customer's complaint....

Helpful

Found this helpful?

Write a comment

Address: Delhi

My sister has applied for online job in airtel. They have demanded 1999 for policy purpose and after that again they demanded for 3710 i have google pay both the amt because they said it will get refunded and after that again they demanded 4250 so i got the doubt on this guys. There mobile no. Is [protected]

Plz help me out in these case and get me back my total amt 5709 refunded...

Helpful

Found this helpful?

Write a comment

Address: Viswapriya Nagar, Begur, Bangalore, 560068

My airtel fixed-line no: [protected], account id:[protected]_kk. I called up airtel customer care service and informed that we would like to disconnect the service, they informed us that they will do it.
There was due of last month's payment (July 2020), then we informed them we will be paying this bill with a fine, but we don't need connection anymore. And the customer support people agreed to that.

Now we received...

Helpful

Found this helpful?

Write a comment

I am currently out of india and my indian airtel prepaid sim card is rejected. There is enough balance and validity on the sim. When contacted customer care they are asking me to visit the airtel store personally to get a new sim but i will not be visiting india until the end of next year and i need my sim activated for otp purposes. I can send my family members to the store but they say it’s not acceptable. Please help me reinstate my...

Helpful

Found this helpful?

Address: at - kargani tal- atpadi dis-sangali

मेरे नंबर का in coming and out going call
दो महिनेसे बंद है! दो बार complant भी की लेकीन कुछ भी हूवा नही . please मेरे नंबर का problem solve करे यह बिनती....

Helpful

Found this helpful?

Write a comment

Address: G005, Sriven@205 apts, Kadabeesanahalli, Bangalore, Karnataka - 560103

Hi,
Recently when I was trying to get my AirTel sim recharged for Rs379 pack, on 13sep2020, the amount got deducted but the transaction failed.

There was a Rs379 pack expiring on 13Sep2020 night. Existing pack had 4GB of internet available in the morning 0f 13Sep2020.

When I call the customer care executives, they keep saying that I've used internet few days before. Whatever the datapack offers has...

Helpful

Found this helpful?

Write a comment

I initiated the recharge of rs 98 on 16 september 2020 and it got deducted from the bank account but on the final window it showed transaction failed/gateway timed out. Now my recharge is not done and the amount is also deducted. Kindly look into this....

Helpful

Found this helpful?

Write a comment

Dear sir,

I will try to explain you my problem and hope action will be taken on it.

The issue:

1. On 11th sept 2020, i have submitted the request for airtel xstream fiber broadband service. Also, i have paid the amount 3036/- on that day only. After that, i got the application number i. E. [protected]. They said that on 14th sept 2020, your connection setup will be done by eod. Also, they said,...

Helpful

Found this helpful?

Write a comment

I have been using airtel for 3 years. It was all good untill recently. Problem began in April 2020. Now it's network connection is poor. Data Speed is below average. Can't even make calls...

Helpful

Found this helpful?

Write a comment

My mobile number is [protected], i have recharge on 20 july 2020, with 698/- 2 gb per day, but internet speed is very slow and unable to contact with customer care executive.
Mera mumbai ka sim hai abhi lockdown ki wajah se rajasthan me hu. Internet speed bahot slow hai, koi customer care adhikari se baat bhi nai ho pa rahi hai, mere sabhi kam atke pade hai....

Helpful

Found this helpful?

Write a comment

Address: AP

From morning, my airtel sim network has gone and no mobile is detecting the sim card. Have called to airtel customer care to help me replace it with a working one, for that they asking me to pay for and get a duplicate sim card by visiting their store. If there is some damage with sim card is airtel is not responsible for it. If this is case why we are paying monthly as a recharge if airtel is not taking care of such small thing. I need proper...

Helpful

Found this helpful?

Write a comment

While doing recharge through my airtel app I did a wrong recharge. Please help me reverse my amount.
Wrong number:[protected]
Correct number : [protected]
Transaction id:[protected]
Amount:558...

Helpful

Found this helpful?

Write a comment

Please refer tele-conversation with customer executives of airtel on 30/08/2020 at 10.00 & 10.06 pm & 31/08/2020 11.20 am, under which i have already requested for disconnection of airtel broadband id : [protected]_dsl, customer relationship no. [protected]. Customer executives have convinced the reason for disconnection and accepted my request. Afterwards i also received a couple of calls regarding the reason for disconnection and i have...

Helpful

Found this helpful?

Write a comment

Address: Khemipur Nidheyawa, Tarun Block, Faizabad, Uttar Pradesh 224195

Airtel internet connectivity is very poor in my town due to your employee. As long as light stays, airtel network/internet work excellent but when the light was gone so then there all network goes. The person who has been given the responsibility of running the tower, he steals the oil on daily basis and sells it at the local oil shop. He never runs the generator to manage the light connectivity, whenever we asked them why the network is...

Helpful

Found this helpful?

Write a comment

Hi,
Recently my mobile network failed on its own, nothing was disturbed.
I went to airtel store and they told me to replace the sim card by paying 25rs as fees.

My questions :
1. If the sim is not physically damaged, why should customer bear the charges
2. They take 25rs while sim mrp is 5rs.
3. They won't issue gst invoice for the same

Airtel has converted this as source...

Helpful

Found this helpful?

Write a comment

Address: Bangalore

Website: airtel.in

I'd requested for an airtel broadband connection, for which the executive sent by airtel asked me to pay the installation fee of ₹1000 + gst and monthly rental of ₹499 + gst, a total of ₹1768/- in total and have never heard from them again. I was given a technician's contact number. I call him and he asks me to wait until he finds a nearby port to provide internet connection to me. After two days when i call him, he says there is no...

+3 photos

Helpful

Found this helpful?

Write a comment

Address: Kabir nagar, airtel office , raipur , chhattisgarh,india

Hello,

My airtel broadband (Account : airtel fixedline/broadband no[protected]_dsl)
Is not working from 12th september and till now no one has resolved my services. I have done my bill payment for 3 months advance.

I am fed up with the services and want my refund back of adv payment rs 2948.

Kindly help!...

Helpful

Found this helpful?

Write a comment

Address: Assam badarpur

Website: Www.airtel.in

Complaint against airtel net data & voice break connection very poor service indians no1fastest 4g kaya 3g ka v speed nahe ha customer care pe phone mail karne ke bad v no responce recharge v bekar ja raha ha so plz take action this type of eresponcible airtel mobile service m. No-[protected]...

Helpful

Found this helpful?

Write a comment

I have ported mi idea number [protected] to airtel on 29 jun 2020. I got the airtel sim after 4 days of the port request. I have been trying to dial 59059 for airtel sim tele verification and action but it automatically gets disconnected. The sim shows either roaming signal or emergency calls.

I tried to call airtel operators at my location but they are not helping me to resolve the issue.

Please help me get...

Helpful

Found this helpful?

Write a comment