Claimed

Airtel Complaints & Reviews

www.airtel.in

2.1

Updated: Nov 8, 2024

Complaints 54545

Resolved

21961

Unresolved

32584

Good! Airtel values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Airtel step up their efforts to fully resolve all complaints 👍

Complaints

Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Mobile Service Providers

Airtel

Recently resolved complaints

View all complaints

Online recharge failed by money deducted from bank

unresolved broadband internet issue since may 18, 2024

Airtel DTH fraud

regarding unable to use my top up balance from airtel

Recharge is failed

Most useful reviews

59059 not working for activating sim

Airtel SIM card not working in Dubai

no network after porting into airtel

my airtel sim is showing access error

Online recharge failed but amount deducted

Featured stories

Wrong recharge request for refund of wrong recharge amount

Six months of delay in refunding the balance amount

Facing signal problem

Airtel reviews & complaints page 275

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Sir,

I need incoming call details of my own number for 30th aug 2020, after repeated request to airtel, airtel is not helping me provide the same i am ready to pay the charges but still there is a denial from airtel end.
I am in a urgent need and really need this help.
Waiting for your reply....

Helpful

Found this helpful?

Write a comment

Address: E-3/285 Arera Colony 10 number market Bhopal

My internet plan is not working properly from last 1 and half month i complaint on regular basis. Finally internet working but speed is slow so airtel customer executive told me to upgrade plan i upgrade the plan but now modem has to change by airtel so they told me that within a day they will change the modem. But nobody come after that i again call to 121 customer executive they told me 2 days, again nobody visit. I again called 121 same...

Helpful

Found this helpful?

Recharge payment of rs 598 deducted but recharge failed...

+1 photos

Helpful

Found this helpful?

Write a comment

I will make wrong recharge but they didn't give any response,

Mail to [protected]@in. Airtel.com by my registered mail address but they can't give me right response

Wrong number is [protected]
My number is [protected]
Transectionid is [protected]
Amount 399...

+2 photos

Helpful

Found this helpful?

Write a comment

Address: Bangalore

Hi I am Harish K.
I had booked a broadband coonection last week.
Airtel representative came and took the amount of broadband connection and told the technician will contact you soon.
Today the technician called and told that my area is not covered under broadband services.
Please help me to get my amount back.
I want refund as soon as possible.
I have attached the lead ID generated message which i...

+1 photos

Helpful

Found this helpful?

Write a comment

I recharged ₹ 219 wrongly on [protected]. I want to refund it. The transaction ID is [protected]...

Helpful

Found this helpful?

Write a comment

Hi team,

We are facing frequent connection drops in ramagondanahalli are bangalore - 560066. The service of airtel is so pathetic that call cannot withstand more than 30 mins and will disconnect post that.

Not only calls but your broadband connection also sucks, this is the 4th time my payment was stuck on gateway as net connection dropped.

Are you really serious about your customer satisfaction...

Helpful

Found this helpful?

Write a comment

Email id not getting updated in airtel thanks app

my email id is entered misspelled by airtel executive at the time of new sim now its not getting updated and because of that airtel not accepting my email
weird rules of airtel that it wont accept mails from non registered mail
sometimes i wonder have i made a mistake by porting from idea to airtel
as its impossible to connect with a customer care executive...

Helpful

Found this helpful?

Write a comment

Website: Airtel thanks

I have recharged my mobile number through upi for Rs209 on 9 Sep 2020 and received an SMS with Transaction ref of Rs. 209. Bank tnx was also completed successfully but my mobile is not recharged
#airtel #bhartiairtel #Telecommunications...

Helpful

Found this helpful?

Write a comment

Hi team. I have paid 3months of fee on 07/09/20 but still i have not received broadband connection and received one message as could not be progressed. After this am trying to do all possibilities to communicate with them but non of them are responding even the guy who came for collecting document n received payment via airtel link he is also not responding. If the connection is not possible at least refund my amount 2828rs....

Helpful

Found this helpful?

Write a comment

I made 2 payments towards my airtel one plan (Broadband + postpaid mobile) for the month of july immediately after the payment request came. The amount has been debited from my account in full. However, their systems are only recognising part of the payment. Rs. 1100 is shown outstanding somehow.

I have been following up with them for 2 months on this but they have not resolved this. They also disconnected my mobile phone....

Helpful

Found this helpful?

Address: 52/3, 1st Floor, Near Ram Leela Maidan, Ashok Nagar

I have a complaint to airtel customer care regarding my contact number [protected]. This number attached to my other number ([protected]). After call to airtel cc. I separated this number. He told me after 1 month you can port your number. After this when i was gone to airtel store near me gtb nagar, a female executive told me that in the store sim is not available at this time for postpaid to prepaid, you have a check after 2 days. Again went...

+1 photos

Helpful

Found this helpful?

Write a comment

Initially i have booked airtel digital tv but installing not happened and they refused to install in my location and they said will refund the money but they didn't refund.

Then i have sent email to Airtel requesting refund with in 3 months(06 Mar 2020) and they asked me to provide cancelled cheque and my communication details i have provided all those thing. but i didn't receive refund.

Then i have sent another...

Helpful

Found this helpful?

Write a comment

Address: Shriram Samruddhi apartments Vibgyor School Road, Thubrahalli,Varthur road, Bengaluru -560066

Airtel Support engineer took the installation request and charged an amount 5232/- on 13-Aug-2020 for 6 months v-fiber broadband connection (See attached receipts) and called me back on 19-Aug-2020 and mentioned in my area v-fiber connection is not available in my locality so i asked him to cancel the request and refund my amount. He said I will get my money back in 5-7 working days.
I am continuously checking for my amount ...

+2 photos

Helpful

Found this helpful?

Write a comment

Address: India

Sir/madam,
I have a airtel fixed landline -[protected]. I paid my land line bill through airtel money mobile app with support of google upi on 1st august 2020. After completing all the process, my payment is neither credited in my land line phone account and nor refunded in my sbi account. For this i have filled complaint on airtel customer service number[protected] but my amount has not been refunded till today, even after several...

+1 photos

Helpful

Found this helpful?

Write a comment

I have recharged my mobile number [protected] through bhimupi for rs. 209 on 9th september 2020 and received an sms with transaction reference [protected] and airtel1/del/prepaid txn#[protected] of rs. 209. Bank transaction was also completed successfully but my mobile is not recharged. Till now i got no message regarding the recharge, although the amount has been debited from my bank account.

Regards

Karan singh...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Wrong recharge for customer id [protected]
Transaction id mbk[protected]
Amount: rs 500
Date:[protected]
Time : 9:12am
Correct customer id [protected]
Pls respond me quickly
I have been complaining time and again but no response till date...

Helpful

Found this helpful?

Write a comment

Sir/madam,
Just now i registered a complaint regarding my internet data recharge but when i click submit, your website is buffering endlessly. Could you please tell your it personnel to look into it as it is difficult for us to register a complaint if your network is not working...

Helpful

Found this helpful?

Write a comment

Sir/madam,
as referred in the subject i want to register a complaint for my airtel registered number. sir yesterday, the 07th of September of the year 2020, i recharge my validity with a Rs 49 talktime with the validity of 28 days and i also recharge my internet data of Rs 98. though payments for both have been deducted from my bank account but i still could not make any calls or use internet. i checked the airtel thanks app in my...

Helpful

Found this helpful?

Write a comment

Address: Banglore

I raised a complaint because the static public ip they provided me, had some issues. I configured a mail server for which i am paying airtel tele bharti media & in return when i asked for a technical help for more than 15 days they kept on telling me, someone will call you. No one has that professionalism to interact with customers. It's a simple issue,!! I took this static ip so that my mail server could work, & i am using it for a relay...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment