Claimed

Airtel Complaints & Reviews

2.1
Updated: Dec 14, 2024
Complaints 54548
Resolved
21961
Unresolved
32587
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 835

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
harikagundapaeni
from Bengaluru, Karnataka
Apr 18, 2018
Report
Copy

no solution when recharge done twice by mistake on same number

Address: Hyderabad, Andhra Pradesh

I have recharged my mobile number ([protected]) twice with 509 plan (On april 13th and 16th) by mistake, when i spoke to customer support people they are saying that
They cant refund, they cant extend the plan on same number finally happily they keep my money without providing any solution
They are saying that extending plan can be done if it is 199 plan or 448 plan but not for 509.. What the hell is this

They...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Ayugraj
from Samastipur, Bihar
Apr 18, 2018
Report
Copy

stopped calls

Airtel which claims to be one of the biggest networks are now not able to even give suitable answers to there customers the customer care executives don't even know how to talk like livilized beings they have stopped all my calls for 4 hrs and only one voice speaks out loud every time i make any call saying all lines are busy, it's not a reliable network at all as you don't know when your network will not help you at times of need ....
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Ajinkya Bhagat
from Delhi, Delhi
Apr 18, 2018
Report
Copy

airtel automatic activation of airtel services

Address: 411021

Dear customer care,

I have been repeatedly charged for services activated in my sim for which I have no clue when and how it has got activated.

On 29th March 2018, I was charged with Rs 5 for SHORTFILMS service which I have not activated. And I have not checked this until this service is renewed on 12th April 2018 and I have charged with Rs 35

Again today ie 18th April 2018 a service is started...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Rohan Gonsalves
from Ahmedabad, Gujarat
Apr 18, 2018
Report
Copy

refund not reflected

Address: 380051
Website: Broadband

This is to inform you of the disappointing service airtel has provided, initially the carelessness of the sales guy who verified and confirmed that the broadband connection would be available, so i paid an amount of rs 500/- and submitted my documents, after reminding the guy for 3-4 days, he being the neglecting one ignored the matter, and then later stating that the connection won't be possible, i had my important office work pending depending...
Helpful
Found this helpful?
Write a comment
Report
Copy
Azad yashvant
from Delhi, Delhi
Apr 18, 2018
Report
Copy

set up box charge

Address: New Delhi, Delhi, 110045

Set-top box charges
Customer id: [protected]

My airtel dth set-top box stopped working suddenly. I raised a compliant with customer care. An engineer visited my house and checked, he informed set top box is faulty. He said this old model settop box not provided. And a new HD box set for you total cost 600rs for replacement. I am not sure why i have to pay when the services and devices are provided by airtel.
br...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Amrita Prabhu
from Bengaluru, Karnataka
Apr 18, 2018
Report
Copy

being called by unknown numbers

I already have a bsnl number and i took a airtel sim 2 months back. Today 18th april 2018, i got a call from an unknown number from mumbai. That person is repeatedly calling me saying that i had called him several times and disturbed him when he was at work. He saying that he will file a case.
What nonsense is this??
I don't even know that person nor i have called him ever or messaged and i am getting this stupid threat for...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Madhu S bara
from Pune, Maharashtra
Apr 18, 2018
Report
Copy

national roaming charges on outgoing calls

From april 01st 2017, airtel scrapes national roaming charges on outgoing & incoming charges but they are charging roaming charges on outgoing calls from me.

Vide email dtd 18/04/2017, i have requested them to reverse the same but they replied that "as the charges are valid we are unable to reverse the same."

Kindly look into the matter.

Name : madhu s bara
Mob no: [protected]...
Helpful
Found this helpful?
2 Comments
Report
Copy
K
Ks11
from Delhi, Delhi
Apr 18, 2018
Report
Copy

unauthorised lifestyle subscription

Address: Dakshina Kannada, Karnataka, 575020

Airtel has charged rs. 35 twice from my account without taking the subscription of lifestyle. The latest incedence was today on 18-04-18. Even when i am trying to stop the service by sms it is not working. My mobile number is [protected]. The credited amount should be refunded as i did not subscribe for the service. I am going to change my number from airtel if it continues and doesn't stop.

Thanks...
Helpful
Found this helpful?
1 Comment
Report
Copy
G
Girish Bijapurkar
from Sirur, Maharashtra
Apr 18, 2018
Report
Copy

activation of sim (vip no)

Address: Pune, Maharashtra, 411008
Website: enterprise@in.airtel.com

I am being following up with airtel from last 10-12 days regarding the activation of my lost sim but still dint received any proper reply i want to activate my m no [protected] for 20 digit sim no[protected]u)
I had received a confirmation call too but no proper reply even the airtel outlet people talk very rudely the baner branch outlet.

Kindly let us know
Regards,
S k enterprises...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
vivekhotels
from Mysore, Karnataka
Apr 18, 2018
Report
Copy

not getting signals and not responding to complaints lodged already

Address: 571105

We are not geting signals at all from the past 6 months at kings sanctuary

Circuit id no 6196776. Situated at veeranahosahalli hunsur taluk, mysore district. We are having a tower as the village is not getting signals from any nearby village or city and situated in a forest area. Adjutant is nagarahole forest area is situated.

Nobody attneding the complaint we are going to alternate customer, if the problem...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
RashmiMadan
from Bengaluru, Karnataka
Apr 18, 2018
Report
Copy

documents and cheque collected should be returned as service was not fulfilled

Address: 560040

My name is rashmi. I had requested for a new airtel broadband connection on 9-apr-2018 (Cef[protected].
Airtel collected address proof documents and cheque for the same.
Later they denied the request saying there is no feasibility.

In this case, can i please get the documents and my cheque returned back.
The cheque is of 500 inr and the bank statement as address proof costed me 200 inr.
I want...
Helpful
Found this helpful?
Write a comment
Report
Copy
G
gauravrajani
from Delhi, Delhi
Apr 18, 2018
Report
Copy

about poor network

I am gaurav srivastava and my number is [protected]. I had already complaint about the poor network to the customer care on 13/04/18 at the given following address but my problem is yet not resolved. Even there is no enquiry from the airtel that my problem is resolved or not. Please do the needful. My complaint no. Is ccdrp[protected].
Address:
B191, priyadarshani vihar
Laxminagar
New delhi...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Vinay Sastry
from Pune, Maharashtra
Apr 18, 2018
Report
Copy

airtel payment wallet statement

Address: Bangalore, Karnataka, 560096

Since last 15days i have been following with airtel. I just wanted to know how my wallet money is used while making the payment thru airtel money. Their statement shows no such breakup of wallet money and credit card. So i asked for statement. But their stupid call center execs are replying in a stereotype manner, telling me the procedure of how to see statment in app. One foolish asked me my payment bank no. Such things repeated, as an when...
Helpful
Found this helpful?
Write a comment
Report
Copy
T
TestSeller DDU
from Noida, Uttar Pradesh
Apr 18, 2018
Report
Copy

airtel secure - pathetic service

Address: Ghaziabad, Uttar Pradesh, 201009

Hi,

I have raised a claim for airtel secure which got cancelled because they are saying i have raised a claim after 3 days instead of 2 days, claim to be submitted with in 48 hours, i have tried to make them understand that the cell was not getting switched on but they are saying i should have used other ways to raise the claim, till now i was aware that it should be raised by airtel app. They are getting one or the other...
Helpful
Found this helpful?
1 Comment
Report
Copy
R
Raghu1818
from Thiruvananthapuram, Kerala
Apr 18, 2018
Report
Copy

unable to send or receive sms. urgent help needed

Hi i have a prepaid airtel number [protected].
It had stopped working and i got a new sim on 16th april. I am unable to send or receive any sms. It keeps failing.

Without the sms, i am unable to do any financial transactions.

Have tried reaching out to 121 multiple times but none of the call center options fit the category. There is no option to talk to an executive either.

Please check...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
saketanandjha
from Aizawl, Mizoram
Apr 18, 2018
Report
Copy

sms blocked on replacement sim

Airtel plzz solve my issue regarding sms problem that is i'm not getting any messages also unable to send any messages since i got a new replacement sim. Kindly allow sms service for [protected] number.

I call 121 but there i'm unable to get any customer care assistant still my problem is not resolved.

Airtel please solve my messaging service.

Thanks....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
SoumyaGhosh06
from Patuli, West Bengal
Apr 18, 2018
Report
Copy

expiry of plans in 7 days instead of 28 days

Address: 700116

Sir/madam,
On 10/04/2018 i got a sms from you about unlimited calls & 100 sms per day for 28 days with rs 93 recharge. On the same day i recharge rs 93/- & got approval sms from you with the plan details & validity of 28 days. But yesterday, 17/04/2018 i got some smss from you saying the plan would expired within few hours (Midnight). Then i call your call center & customer executive told the offer was for only 7 days, not for 28...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
subir.kumar.das2008@gmail.com
from Kolkata, West Bengal
Apr 18, 2018
Report
Copy

network, call drop, call connect problems

Address: 712301
Website: subir.kumar.das2008@gmail.com

Sir,
I use 3 airtel sim for a long time. It was the best network in west bengal. But from previous 2 months it works worst. Call drop, network problem, call connect problem these are the common problems of this network. I requested many time to the customer care but fade-up. All my efforts are in vain.
Finally i am not requesting i am asking you what do you want? Will you want to close this company? Will i port my numbers to...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
santhi rajesh
from Ernakulam, Kerala
Apr 18, 2018
Report
Copy

excess billing and cheating

Address: Ernakulam, Kerala, 682018

I had activated international roaming for 10 days starting from 9.12.2017 to 19.12.2017 with the 2999 pack. I had also activated 149 monthly rental plan for international roaming. Upon my return on 21.12.2018 i send mail requesting to deactivate the facility.in the mean time i had not asked for continuation on 2999 plan which ended on 19th. However i was served with a bill for 7000 rs in january. I raised several complaints but in may i was...
Helpful
Found this helpful?
Write a comment
Report
Copy
F
Fun Loving Broadcasting
from Delhi, Delhi
Apr 18, 2018
Report
Copy

deducted balance without any reason

Address: New Delhi, Delhi, 110046

Hello sir,

Whenever i recharge my account my network operator (Airtel) deduct my balance and that time i call to customer care support he said i activated any services... If i am activate any services i know about that and time he deduct any amount i have no problem but i am not active any service. My airtel mobile number ([protected]). Sir please do what u do and solve my problem...

Sachin kumar...
Helpful
Found this helpful?
Write a comment
Report
Copy

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR