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Airtel Complaints & Reviews

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Updated: Dec 14, 2024
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Airtel reviews & complaints page 838

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G
Gunjan Raghuwanshi
from Indore, Madhya Pradesh
Apr 17, 2018
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not able to do tele verification

Address: Indore, Madhya Pradesh, 452001
Website: Airtel

I ported my number from idea to airtel, the agent told me to call on 59059 for televerification and this number is not working it’s continuous asking me to subscribe for some services but i can’t connect to the tele verification executive. My alternative number is [protected]. Kindly help me with this. I am literally disappointed by airtel what this was atleast not expected....
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R
radhika lambe
from Puducherry, Puducherry
Apr 16, 2018
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unable to recharge my airtel prepaid number after converting it from postpaid to prepaid

Address: 603103
Website: www.airtel.in

I am unable to recharge my airtel prepaid number after i changed it from postpaid to prepaid.

Every time i do a transaction from app, the amount gets deducted from my account but the transaction shows to be failed as the bank has rejected the transaction and the amount has never been refunded to me. So far i have spent almost 1000rs on this.

When i tried doing the same form paytm, it showed transaction failed...
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RAJIN7@OCC
from Mumbai, Maharashtra
Apr 16, 2018
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deduction of money in the name of useless packs activation

Address: Khordha, Odisha, 751010

Balance deduction...previous formula...Looting money in the name o[censored]seless packs autoactivation... with this network since nearly 3 years ... still having the worst attitude towards customer... forced to change the network soon......
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J
Jojo0404
from Mumbai, Maharashtra
Apr 16, 2018
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poor customer technical support

Address: 403801
Website: Airtel digital dth

Mr concerned,
I am extremely disappointed to inform you about the irritating and pathetic response to a customers complaint.
I raised a complaint that my set top box is not working.4 days passed and no one attended my complaint.
Today again when I complained to your company customer care and they told me that they dont have any spare set top box. I was shocked to hear that you irresponsible dont even have a spare set...
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P
Priyam Ankit
from Haridwar, Uttarakhand
Apr 16, 2018
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wrong recharge for prepaid mobile no.

Address: 282007

Date 16/04/18. I got recharge done for
Wrong mobile no. [protected].
TrId is[protected].
Amount is 349 INR.
Correct mobile no. [protected]. Please transfer the above mentioned amount to correct mobile no.
Recharge done via airtel app.
I tried many customer care nos. but I am unable to speak with any human. It is for the first time I am facing problem in airtel transaction....
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V
VishalG007
from Bengaluru, Karnataka
Apr 16, 2018
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not able to connect calls easily

Address: Bangalore, Karnataka, 560054

I am using Airtel from last 2 years now. But from past 2 months, when i am trying to call my home on any other number like Idea or something, everything it says “All channels are currently busy”. This keeps on happening for 15-20 times and at last I couldn’t make calls. But whenever i will dial from another mobile or number, it will get connected. I raised a complaint to Airtel’s customer care also but they say everything is fine....
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S
sumit asrani
from Nagpur, Maharashtra
Apr 16, 2018
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sim not activating since 13 days

Address: New Delhi, Delhi

Sir / mam
I am piyush asrani residence of E2/14 shastri nagar gali no. 1 Delhi-110052. I want to bring it to your kind information that I port my no. [protected] from jio to airtel hoping that i will good speed than jio but when i port my no. I am unable to use it since 4 days. so I tried contacting airtel on 121 and i spoke to Mr. NITIN RATHORE (senior supervisor) he said that everything is fine from there but still my sim card shows...
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H
harikagundapaeni
from Bengaluru, Karnataka
Apr 16, 2018
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recharged twice

Address: Hyderabad, Andhra Pradesh
Website: www.airtel.in

I have recharged my mobile number ([protected])twice with 509 plan (on april 13th and 16th)by mistake, when I spoke to Customer support people they are saying that
THEY CANT REFUND, THEY CANT EXTEND THE PLAN ON SAME NUMBER FINALLY HAPPILY THEY KEEP MY MONEY WITHOUT PROVIDING ANY SOLUTION
they are saying that extending plan can be done if it is 199 plan or 448 plan but not for 509..what the hell is this

they did...
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A
Anil Oruganti
from Bengaluru, Karnataka
Apr 16, 2018
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services - very poor voice and data services (simply worst)

Address: 560098

I don’t have a words to tell about Airtel people stories since those are never ending.

I am a customer of Airtel from Benglore city, I am facing coverage issues from 2nd October 2017 and till now it din’t resolved.

Coming to the story, I spoke with Customer care regarding coverage issue on Oct 2017, Airtel did physical survey and they said we need to plan a new tower in our area and it might take 90 days...
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D
deshpandeunmesh
from Mumbai, Maharashtra
Apr 16, 2018
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first recharge not done even after paying amount in advance to airtel

Address: Thane, Maharashtra, 421201

I have done mnp switch to airtel from aircel on 11 april 2018.
And also have paid rs 199 to airtel official personal at aritel gallery pp chambers dombivali for first recharge.
Sim activation done after 10 days.
This is not done yet after 20 days.
And gallery people are not helping.
The person prtidnya whom payment is done is on leave and gallery person are saying they don;t know this girl....
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D
dinesh karela
from Mumbai, Maharashtra
Apr 16, 2018
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handset undelivered

Address: Mumbai City, Maharashtra, 401107
Website: Airtel.in

Ordered an S9+ 128gb . Order id: Order ID: 10025642
It was supposed to be delivered by 13th April, it's 16th today and the phone has not yet arrived.
Vulcan, airtel's delivery partner does not have any contact number and neither does Airtel have their contact number (how dumb is that?).
Now, the tracking shows that they arrived at my doorstep and still couldn't deliver it even when the doors were open (me eagerly waiting...
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S
santaldih
from Delhi, Delhi
Apr 16, 2018
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very poor 4g signal

Address: 723146

Not getting 4g signal in santaldih areas of purulia district in west bengal. It is very poor. Any how early in the morning we get it but very slow and after 7am no response. It is very irritating.
We customer are paying full amount to company then where is value of our money? What is the quality of service being provided to us inspite of full payment from our side? We have taken airtel sim with a expectation that this company will...
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S
singh.aman85
from Delhi, Delhi
Apr 16, 2018
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'no service' from past two days

My airtel sim is showing 'no service' from past two days. Send a complaint email to airtel but no reply. Using airtel sim from past 9 years but now its time to port.

Circle - himachal pradesh

Please stop calling yourself the fastest network in india. As soon the network resumes i will hardly take a minute to port my sim to another service provider....
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Bappaditya Mahata
from Siliguri, West Bengal
Apr 16, 2018
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very bad data network

Address: 723131

From last few days/weeks the network become dead slow. Previous generation 2g service was far better than this. Downloading speed is hardly 15 kbps and that is also not consistent. And the problem not only in my phone. All the customer in this area are facing the issue. Companies are busy to advertise their offers but the existing service become more and more poor....
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P
p.k.dutta 123
from Port Blair, Andaman and Nicobar Islands
Apr 20, 2018
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data use from phone 9007400609 alert

Address: 700078

I received data use alert from SMS AK 650009 which I have not used.Further
such alerts are regularly coming.Please if anybody is misusing my phone.I am not using this phone and still deduction is going on .this is unacceptable.Please look into the problem find a remedy.I am not using my Airtel mobile No:[protected].Still, I am getting SMS as mentioned above with deduction from my main account.This I hope explains my helplessness and...
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K
ksbs
from Mandya, Karnataka
Apr 16, 2018
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prepaid sim porting

Address: 560024

On 9/04/2018 i applied for porting number[protected] from reliance to airtel. This was done at airtel store near to sindhi college hebbal bangalore - coffee board layout. No bill was given even after request and insistence and she said it is sim charges and no bill will be given

The lady collected rs 560/ and the porting got done from 15/04/2018.

Today i am trying to make calls and no currency in my account....
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M
mspauthi
from Chennai, Tamil Nadu
Apr 16, 2018
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inb/564646360/citrus payment solutions(corporate) on 27.03.2018 not reflected at airtel payments bank

Address: 600042
Website: www.airtel.in/netbanking/bank

This is Authithan, My mobile number is [protected]. My last month mobile bill is 593.00. Actually i paid by way of airtel money, already airtel money wallet contains Rs.15/-, further it would be loaded by Rs.578/- through Our AXIS Corporate Banking. I send our Bank Statement as on 27.03.2018 and screenshot of that transaction status history. Till now that Rs.578/- not refunded to Our Account or till now not updated in my Airtel Account. Kindly...
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B
Bhausaheb Ambekar
from Pune, Maharashtra
Apr 16, 2018
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charged unused service bill

Address: Ahmednagar, Maharashtra, 414001

As my number has been port to jio in february and advance payment cleared 600 rs only 70rs due amount pending for the cycle 12 january to 12 february. Payment cycle.

Then how 257rs amount due pending for the march, as i have already ported before 12 february.

I am ready to pay only 70 rs due, but not march amount because i have not used your airtel service. How you generate march bill.

How i switch...
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S
somenath pramanick
from Kolkata, West Bengal
Apr 16, 2018
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unwilling to give receipt as deposit document

I have a vodafone no [protected]. I am willing to to port from voda to airtel having porting code. But customer executive mr subendu som of 10 bentink st of kolkata of airtel store refused to port without first recharge 178/_. L am willing to do so but he informed it will be recharged after 7 days. Then i demanded a receipt for deposits money but he refused. So i could not port my no. Now i have a grivance how he can take money without receipt?...
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G
Gowtham Indrajith
from Chennai, Tamil Nadu
Apr 16, 2018
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9566777670 - mobile number not activated

Address: 638012

Team,

I have ported my number from vodafone to airtel. Since morning, the activation status is "pending for activation". When i spoke to customer care executives, they told another 4 hours, it would be active. It has passed almost 14-15 hours since past morning. Still, there is no progress. I can make outgoing calls but no incoming/sms. I can't even generate an otp for any transaction. I spoke to 6 people in the customer care...
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