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Amazon India — alexly tf3 not working

Ordered alexely tf3 headsets in jan19 in from amazon. It is not working now. I have been chasing amazon but no satisfactory answers given till now.
I am unable to avail warranty as there is no customer care number / any contact number is mentioned on amazon. One number outside india is mentioned for whtsapp, that too will not resposnd.
Is there any alexely customer care center in delhi ncr india? If not then why amazon selling these in india.?
Can someone assist.
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Amazon India customer support has been notified about the posted complaint.
Dec 03, 2019
Updated by dkumar112223 What is the update? It's resolved, but I have not received any answer?
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