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Amazon India Complaints & Reviews

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Updated: Jan 10, 2025
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Amazon India reviews & complaints page 3

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Address: DAWNTECH ELECTRONICS PVT LTD, LUDHIANA LOGISTICS PARK, VILL KATANI KALAN, NH4, HADBAST NO 212, KHEWAT NO.748/840, 141113
Website: www.amazon.in/Lloyd-Inverter-Convertible-Anti-Viral-GLS18I5FWBEV/dp/B0BRKXBRMF/ref=sr_1_18?crid=27S58R5ZKUGW1&dib=eyJ2IjoiMSJ9.pnCcEeg_YRBfyjSDUDNlGhm9nxiSdmm8Kpn_fNvJmo-vxLUwZWGJMjqK21M-Fz4Tx

I purchased an AC as per below detail (ATTACHED INVOICE AND MISLEADING INFORMATION) through Amazon India.
Lloyd 1.5 Ton 5 Star Inverter Split AC (5 in 1 Convertible, 100% Copper, Anti-Viral + PM 2.5 Filter, 2023 Model, White with Chrome Deco Strip, GLS18I5FWBEV)
Style Name:2023 Model - 5 Star.
DATE OF PURCHASE: 27TH MAY, 2024.
ESTIMATED DATE OF DELIVERY: 29TH MAY, 2024.
I received an out of delivery message...
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shethshalinn
May 28, 2024
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Complain regarding order cancellation and price increase

Dear Amazon Customer Service,

I am writing to express my disappointment and frustration regarding the cancellation of my order and the subsequent price increase. I had ordered a Samsung Galaxy M14 5G (6GB RAM, 128GB ROM) for ₹9, 999/- on 20th May, 2024. However, my order was cancelled without my consent, and I am now being asked to reorder the same item at the new price of ₹12, 490/-.

Order Details:
br...
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ashwani_kumar
from Noida, Uttar Pradesh
May 27, 2024
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Fraud : Item not delivered but status delivered

I am writing to express my profound disappointment and frustration regarding my recent order (Order No:[protected]. Despite being charged for two items, I received only one. The missing item is the "Women's and Girls Chiffon Floral Printed Satin Borders Saree, Sari With Unstitched Blouse Piece (Peach, Pink)" worth Rs. 893. However, the delivery status falsely indicates that both items were delivered.

Order date :...
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c maheswar reddy
May 27, 2024
May 27, 2024
This thread was updated on May 27, 2024
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Orders not delivered but status shows delivered

Hi Amazon India team,
from pas5 4 to 5 months, my orders to pin code :517234 not delivered, 90% of orders not delivered or retuned by the delivery guys.

how to can get delivery ?
it is possible OTP or access code for my prepaid orders ?...
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Pankaj@123456789
May 26, 2024
May 28, 2024
This thread was updated on May 28, 2024
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Name of the company- Amazon, Type of product- Boat Neckband, Order ID[protected], Complaint no- Not provided, Date of order[protected], Amount paid- 1, 199/-, Reg mobile no- [protected], Reg mail id- [protected]@gmail.com, Problem Status- Consumer said he ordered product from Amazon company, and he paid the amount for product, and after delivery he received the product also but he received damage parcel, and when he opened the parcel and he check the product and he saw the company delivered wrong product to him, and then he contact with the company for same and he register the return request but the company did not accepted his request and they rejected his request multiple times. He wants refund his amount asap.
Amazon India customer support has been notified about the posted complaint.
i want a update now
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    Kannan78
    May 26, 2024
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    order no:4405-9212364-5782751 dt : 18-may-2024

    DEAR Sir / Madam,
    i have order the Neckband Earphone RD- M 201 on Amazon India on DT : 18-mAY-2024 ORDER No:[protected]
    in Description
    RD M-201 Neckband Earphones, 10mm Dynamic Drivers, 120 Hours Play-Time ASAP Type-C Charging, Latest Bluetooth V5.3, 5 EQ Modes, IPX-4 Sweat Proof, Low Latency for Gaming, 6 Months Warranty, Black
    But in Real Product
    - No Type-C Charging its Normal Charging
    -...
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    Yashitamehta
    May 22, 2024
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    Missing accessories

    Website: www.amazon.in

    Ordered an amazfit band 7 from Amazon. Upon opening it, realised there’s no charger in it and immediately complained to Amazon team. Was told to wait for a few days and now I’m being told that there’s no mistake on their part...
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    Nelson992
    May 21, 2024
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    Fraud for orders

    I am writing to express my disappointment regarding Order #[protected], which I placed on May 3rd with an expected delivery date of May 15th.

    Unfortunately, the product did not arrive on the initially communicated date. A support agent assured me of delivery, but it never materialized. The delivery date was then rescheduled to May 21st, again without successful delivery.

    To my further frustration, Agent...
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    1
    11Nikita
    from Delhi, Delhi
    May 20, 2024
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    return/refund spydercraft table

    Hi, I have ordered one "Spyder Craft Matte Finish Berlin150 Entertainment Tv Unit, Tv Cabinet, Tv Stand For Living Room, Bedroom Color: Grey || Assembly-Diy (Do-It-Yourself) Engineered Wood" on 1st May.

    The product was received on 6th May, of Black color and very poor quality. The one which we ordered was of Grey color.

    I placed the return order on 7th May over call, Customer care gave me 3 days waiting time,...
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    rtimchen
    from Dhekiajuli, Assam
    May 20, 2024
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    Ordered a product but unable to proceed further

    Website: Amazon.in

    Sir/ma'am,
    I ordered a product on 11th May with order no as[protected] and I recieved a confirmation message that it has been processed. But it has been 8 days and I still haven't got any messages about the product and when I tried to check in the official amazon app about the order status, it still hasn't been shipped.
    So when I tried to talk to the customer service operator they told me that it cannot be cancelled....
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    A
    aksh tank
    May 19, 2024
    Resolved
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    Resolved

    Paid amount not refunded. amazon scam

    I am writing to express my disappointment regarding the recent decision to refuse a refund for the incorrect product I received (ORDER #[protected], Styli Men's Regular Pants [protected]_Grey).

    As I received the incorrect item, I immediately contacted your customer care team to report the issue, seeking a prompt resolution. I have attached photos of the received item, Amazon customer care team placed a return request...
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    Hussein Khan
    May 18, 2024
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    I had ordered two mattresses from Amazon which both were different in colors from which we had ordered. And after so much disturbance and hardwork somehow they took the item for return, but now it's been almost one week, and we haven't got the refund yet.
    Amazon India customer support has been notified about the posted complaint.
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      visu1980
      from Ernakulam, Kerala
      May 16, 2024
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      Cycle - not delivered

      Team can you please help me get this product from Amazon.

      They delivered partial product and not returning back also.

      Order Number:[protected]
      Invoice Number : AMD2-100040
      Order Date: 17.04.2024 Invoice Details : GJ-AMD2-[protected]-2425
      Invoice Date : 17.04.2024

      Thanks,
      Visu...
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      Sukriti@321
      May 12, 2024
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      Hello sir, I ordered 5 items from amazon. but i don't get any of them. When I told customer support, I was replied that the order was damaged and had to cancel. why did the cancel the order and not replace the item? If amazon service damage the order, then why did I get this message, that I canceled it. The last complaint is that none of the agents did anything about the issue. Only after hearing half the problem another agent came who could not solve, it. Mainly I talk to 7-8 agents. But no one did anything right during the conversation. Please make sure to replace the order and i get my order to delivered.

      Thanks
      Amazon India customer support has been notified about the posted complaint.
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        UDAY KUNAPAREDDY
        May 12, 2024
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        Received incorrect details Casio watch

        Website: www.amazon.in

        I ordered a CAIO WATCH on Amazon, but I received the incorrect order. Upon returning it, Amazon informed me that the product they received back wasn't the one they had sent. I had submitted photos to Amazon before returning the item. However, Amazon declined to issue a refund....
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        sourav2348
        May 10, 2024
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        Resolved

        I am prospective user of Amazon India bought the Air cooler in summer with cashback and summer sales offer. But Amazon did not deliver the product and returned the product to seller due to packing issue. Please this is not a pleasant experience. I want fair compensation for this trouble caused to me. Please ensure next time such thing do not happen.
        May 13, 2024
        Complaint marked as Resolved 
        My order was cancelled. I got the refund and however my cashback rs 400 was taken away. Amazon did not give any fair compensation for trouble caused to me. I bought the same product from another ecommerce website. I am switching to another e-Commerce website. Thank you Amazon. Good Bye
        Amazon India customer support has been notified about the posted complaint.
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          NO RESOLUTION A MONTH COMPLETES YET :: INVESTIGATION DETAILS REQUIRE :: ORDER No#[protected] Replacement Order No#[protected]

          Dear Sir/Madam,

          The above order No of boat Xtend Smart Watch with Alexa Color: Pitch Black, Quantity 2, which was ordered on 2nd Apr 2024, both the watches not working condition, hence I raise for replacement on 08th Apr 2024, but Return was not taken on 10th Apr 2024...
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          Manojbatra24
          from Mumbai, Maharashtra
          May 8, 2024
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          Exchange not honoured and we had to pay cash upfront

          Address: Mumbai

          I had placed an order of lg oled tv order no.[protected] and the product was delivered today. I had applied for exchange and the amount of exchange i was expecting was 11900. I had read all the terms and conditions of the exchange and hence I had applied for exchange. When the product came the tv was in working condition and the same was checked by the delivery person. But I don't know what happened the delivery person asked me to...
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          azim21
          from surat, Gujarat
          May 7, 2024
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          Address: india

          I ordered atom berg studio+ fan in black color on[protected] at amazon.in and they delivered me a white color fan wings with black color fan motor now i want to raise a complaint regarding this and also want to return this product but they are not helping me with this regards.

          My order number is[protected]
          Amazon India customer support has been notified about the posted complaint.
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            sadwik
            from Hyderabad, Andhra Pradesh
            May 6, 2024
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            unbearable rude behavior of amazon delivery boy

            Address: India

            Dear sir,

            I have ordered the products from amazon and the order number is[protected]. (Date of incident :6th may 2024)

            To provide you with a clear account of the incident:
            1. The delivery person initially handed over a package that was more than half torn, displaying a lack of regard for
            the condition of the goods being delivered.
            2. When questioned about the damaged package, he...
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