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Amazon India Complaints & Reviews

www.amazon.in

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Updated: Feb 21, 2025

Complaints 20084

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1467

Unresolved

18617

Bad 😕 It seems that Amazon India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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amazon - refund not issued for more than 13 days

After pick-up of item they are denying for refund of Rs 2,999

return picked up but amazon is not ready to refund my rs 34, 000

not ready to return 340000 item order # 407-7280861-4012337

Paid amount not refunded. amazon scam

Most useful reviews

I received a fraud prize money coupon as \" online shopping pvt. ltd.\" from tamando from amith kumar. through a registered post.

Return pick up verification failed

Fake job offer delhi a-10, near metro station uttam nagar east,exit gate no.1,metro piller no.655, near by rajmandir new delhi

Meu dinheiro est preso na plataforma

I was deceived and scammed

complaint about the delivery boy

Featured stories

Payment stuck in amazon

Carrom board refund amount not given

Replacement issue not satisfied

Amazon India reviews & complaints page 3

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You need to check how come everytime customer complaints on chat, it comes up technical issue at customer service rep end and transferred back to queue .

I have already share the chat isntacne with Amazon still no action as thete customer rep making fool of system either to avoid customer survey or ther work while getting chat transferred back to queue whenebr customer express disatosfaction...

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Order number :[protected]

For aisilin sunglasses worth rs 679.

Amazon agent incorrectly processed the refund to Amazon pay balance saying that the product is not returnable prior to pickup .

Later when I asked to create a return request with bank account as mode of refund, my product was picked and refund was not issued .

Now they say they cannot transfer the wallet amount...

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Nokia mobile is not working and quality is very bad, a lot of issue delivery date 02.07.2024 and report on 02.07.2024 but still no one to check

CUSTOMER SERVICE NOT SUPPORT

MY MOBILE NO, [protected]

Amazon India customer support has been notified about the posted complaint.

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Hi, we order a total 20 of these book shelfs and only received 1. We have proof from the delivery driver that he only delivered one of these. When asked for a refund Amazon is saying that they delivered all 20 and refusing to give us the refund....

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Address: India

Website: www.Amazon.in

I have order Godrej Group side by side refrigerator, which was delivered as a defective product as confirmed by Godrej India. As per them it is a scrap, I am calling amazon team since 2nd july I was told pickup would be scheduled on 5th july and refund would be initiated, no pickup was done on 5th july because team was making pressure on senior citizen parents to drop side by side heavy refrigerator from 1st floor to ground floor whereas...

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Dear Amazon Team

I am writing to address a critical issue related to an A-to-Z claim filed by a buyer. The details of the case are as follows:

Order ID:[protected]
Buyer’s Name: Mars Edpal Instruments Pvt Ltd
Claim Date: 06/06/2024

Requirement: Need Top Level Escalation Team Resolution Call on [protected].

Case History: [protected], [protected], [protected],...

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Address: AT-BIDYADHARPUR PO NAYABAZAR CUTTACK ODISHA 753004

My amazon account has been hacked.. please cancel lal the order.
My original mail id - jitan.[protected]@gmail.com and another mail id - jitan.[protected]@yahoo.co.in
Mr. Kundan [protected]@gmail.com is fraud person who has hacked my amazon account and order various items on 03/07/2024
With order id
[protected]
[protected]
[protected]
[protected]
[protected]br...

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Address: 142 - Samarth Green City, Gomatgiri near Gandhinagar

Dear Sir/Madam,

I am writing to file a formal complaint against Amazon India regarding the non-delivery of an order I placed. As a loyal customer who has placed numerous orders, I am extremely disappointed with the service I have received concerning Order #[protected], which I placed on June 17, 2024.

Order Details:

Product: LUMINOUS INVERTER
Order Date: June 17, 2024
Payment...

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Address: Sikharchandi chandi nagar, BBSR, Odisha 851024

I have placed an order with ID[protected] with amazon. The order was out for delivery on 03-Jul-24. The devery agent called me at 10:07 PM and denied for door step delivery and asked me to collect the order from a bus stop. I requested him for doorstep delivery. He had not delivered the order and updated wrong comments in the application as "Delivery attempted- OTP not available" though he did not attempt the delivery. I have another...

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Website: amazon.in

I have been trying to return order[protected]Kotty Women's solid polyester blend cherry maroon trousers) since 8th June, 2024, but it has been repeatedly cancelled without a valid reason. I spoke with customer service on June 16, 2024, where I was assured the order would be picked up on June 17, 2024 (Monday), which did not happen.

Also order[protected] since 24th June but it has been repeatedly cancelled...

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I have ordered OnePlus Nord 3 on 18 June 2024 at 19999 that is delivered on 20 June. After a day I saw a minor gap between display and frame of phone (check out the picture below) and raised complaint for replacement on 21 June. I got replacement on 25 June that is to be delivered between 7am to 10 pm.
On 25 June, I waited for delivery, but I didn't get any call from delivery boy till 7 pm and then I talked 3-4 times to amazon agent...

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Firstly, I want to bring to your attention that I suspect orders are being intentionally returned for various reasons because our location is a bit far from the city. It seems representatives, agents, or local service providers don't want to spend time delivering to this area and are therefore returning the products with false reasons on the portal. This has also happened to our neighbors, who had to rebook 3 or 4 times to finally receive...

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Address: India

I have ordered a set of three T shirt from amazon on 31st May 2024 price was Rs 689. But I receive only two t shirt. After this I create a return request, amazon agent came to pick up but he denied to pick up he told me that he can not verified it because he has instructed to pick up 03 t shirt, but you have only two t shirt. So told me to call customer care again & raise a new pick up request & remove verification process during pick up,...

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My order no- Order#[protected].

My Order was supposed to be delivered on 14th June. However it was not delivered. On 15th I contacted the Chat support team they informed there is some issue with parcel we will deliver on 17th. On 17th Morning delivery agent called me to check I am home. I waited all day for the delivery guy and in the evening he said I have given the parcel to another agent.
On 18th I have...

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Address: Zirakpur punjab

I have order for ps5 game but I have rec'd the empty bag which not required for my child .
I have many time complaint by phone and mailed which regularly hallashmemt by delivery agent .
Wrongly update to amazon, now they are denied for refund after many time hallashmnent .

Kindly requesting to you pl help
For refund this...

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Address: Rawat villa Adarsh society 2 Khodiyar colony Jamnagar

Sir my order aqua d pure 4 in one coper ro[protected]

carrier does not visit again as we waited the whole day, which is frustrating.

plz rectify the issue as soon as possible. or I have to cancel the whole item.

we are still waiting for our RO as described....

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I had ordered Ray ban glasses of Rs 34, 000 which was picked up for return on 09-Jun-2024. It's been more than 10 days, and I have not yet receieved refund. Previously it was displaying on the Amazon account that refund will be issued once they receive the item. Today (20-Jun-2024), it is showing in the refund status that product is lost in transit.

Is it my fault? Why Amazon is not issuing the refund.

This is...

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Address: Plot no 376, 14th road Khar West, Mumbai 400052

I am writing to file a complaint against Amazon India regarding a damaged product and unresolved issues with my order (No.[protected] placed on May 18, 2024. Despite multiple attempts to resolve the matter, my concerns remain unaddressed. Installation and Damage: The installation, scheduled for May 25, 2024, was delayed, and upon opening the package, the product was found damaged. I promptly initiated a refund on May 26, 2024, and...

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Address: Hyderabad

Seller info - Thru - Amazon India
M/s Pep Technologies private limited.
GMR Airport City. Survey No 99/1, Mamidipally Village, Shamshabad
Hyderabad - 500108
Telangana, INDIA
Invoice No : HYD8-9746
Order ID[protected]

Order M Caffeine Face & body Scrub on 3rd June & received the product on 6th June 2024, (one face scrub & one body Scrub)
Both Products are expired br...

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I am an amazon prime user my email id is [protected]@gmail.com.

I have purchased a product from amazon Dr. Pen Original M8 Ultima order details are order Date : 29-May-2024
order Number :[protected]
order total : 4769.10

The order marked as delivered on 30th may but i haven't received the order so raised the complaint to customer support the customer support person said to wait for 2 days...

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I want Reimbursement amt as Installation Done by my self

[email protected]