[Resolved]  Amazon India — Defective: moto g plus, 4th gen (black, 32 gb)

Website:

www.amazon.in

I have purchased Motorola mobile "Moto G Plus, 4th Gen (Black, 32 GB)" on 4th October 2016. After received that item I have been observed that mobile has problem with OS and automatic open multiple application. I have logged a complain 24th October to Amazon customer care and they assured me will be replace that mobile after pickup that defective one. They schedule pickup 25th October at 11.00 am-2.00 pm but they cancel that schedule and after that more than 6 times they schedule pickup but every time they did cancel. I have contacted multiple times to Amazon care about my defective item and they are always giving fake assurance and I am get harassed every time. I want my money back. Please need your assistance for the same.