Amazon India — Order number - moto g plus, 4th gen (black, 32 gb[protected]-9670739

Address:500032
Website:www.amazon.in

Moto g plus, 4th gen (Black, 32 gb[protected]-9670739
Arriving today: your package with moto g plus, 4th gen (Black, 32 gb) will be delivered by amzagent ([protected]). Track http://amzn.In/ery9hdb. Monday morning 23rd may 2016 - order placed on 18th may

Your package with moto g plus, 4th gen (Black, 32 gb) could not be delivered as addressee was not available. www.amazon.in/track monday 23rd may evening.
The person was at home all the time.

I called customer service 2-3 time to make sure it delivered. I was assured and the address mentioned is a regular amazon customer himself. I talked they said it will be done tuesday morning that's today, the same thing happened. Now i got an sms and the number mentioned is someone else, and i almost had an spat with the person its an anonymous number.
Arriving today: your package with moto g plus, 4th gen (Black, 32 gb) will be delivered by amzagent ([protected]). Track http://amzn.In/ery9hdb.Invalid number.

Your package with moto g plus, 4th gen (Black, 32 gb) was refused at the time of delivery. If you have not refused the package, please contact amazon.
No one went for delivery.
Its a prepaid package why would it be refused. Also this has caused alot of agony and bad faith on your brand.
The same thing happens with the lenovo k4 note which was ordered earlier.
The phone was a gift for my wife, so much delay has made it a very bad experience for my family, my wife is using a make shift phone.
I am sorry to say this is not the kind of service ia expect and lie i expect from your company.
Please check this and update
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Your order No.1212/15

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