Amazon India — Return of Laptop Batteries and refund Money

Address:

SEEDS INTIMATE APPAREL INDIA PVT LTD, PLOT-11, BIAC-SEZ, PURDIMADAKA ROAD, ATCHUTHAPURAM - 531001

I have ordered laptop batteries 2 nos. on 07.09.21 and received the batteries on 13.09.21 and paid Rs. 6038/- by cash (Order No.[protected]. Since the received two batteries are not suitable to my laptop and want to return those. I have tried to return those through Amazon portal as per regular procedure. But, I couldn't get the item return option in their portal. Also, I checked with Amazon customercare, but didn't get proper response from them to resolve the issue. Please have a look into it and do the needful to resolve the above matter ASAP without fail, as the return policy due date will on or before 17th September.